Valutazioni basate su 2.059 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,7 su 5
97% degli ospiti consiglia questa struttura
4,8 Pulizia della camera
4,7 Servizio e personale
4,7 Comfort in camera
4,7 Condizioni dell'hotel
Hanno pagato e soggiornato.
Abbiamo verificato.
3 su 5
di un viaggiatore verificato da New York

Guests Beware of Telephone charges

Data di pubblicazione: 24-ago-2015
Beware if you use the room land line: the long distance charges are unconscionably expensive .On Saturday I had a 120 minute conference call using a toll-free number and, much to my horror, that I was charged $190 inc. taxes for that call,i.e., over $1.50/minute. When I complained to the front desk I was told the rate was set by Verizon which is arrant nonsense. At the very least, the hotel should put a big warning sticker on the handset to warn guests. Had I known I would have used my cell phone and the call would not have cost me anything. This is an inexcusable and deceptive business practice by the hotel.
Commenti Hotel
27-ago-2015 di jcapalbo, Hotel
Thank you for bringing this to our attention, the phone charges are posted in the room, so sorry about the confusion! Our phone rate is the daytime operator assisted rate, which is set by the phone company, along with connection fees and other surcharges. Again, please accept my apologies. Joe Capalbo General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da West Yorkshire, ENG

Fantastic hotel, everything you'd want!

Data di pubblicazione: 23-ago-2015
There was always something to do! Complimentary bikes, kayaks and wine! Staff were amazingly attentive and helped you with any questions or queries, never felt uncomfortable or unsure. Hotel itself is very beautiful; clean and well presented. Same for the rooms, lovely interior. Perfect for dog owners. They really do have everything you'd want
Commenti EPC
25-ago-2015 di jcapalbo, EPC
Yes! Thank you so much...glad you took advantage of our bikes, kayaks and wine! Thanks so much for staying! Joe Capalbo, General Manager
5 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Kayaks and Bikes

Data di pubblicazione: 19-ago-2015
Being able to use the Kayaks with my son at the end of long hot summer college tour day made our stay, along with great friendly helpful staff.
Commenti Hotel
22-ago-2015 di jcapalbo, Hotel
Summer college tours...I remember those days! The kayaks are a great way to cool off after those, for sure! Joe Capalbo, General Manager
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Comfortable hotel in Cambridge

Data di pubblicazione: 19-ago-2015
I pro: Location! Comfortable beds.
Pricey but not overly so for an overnight stay in Cambridge. Location is central via walking and T. Comfortable beds and a nice view of the Charles. Hotel staff is friendly and helpful.
Commenti EPC
20-ago-2015 di jcapalbo, EPC
Thanks for sharing you comfortable experience! Joe Capalbo, General Manager
5 su 5
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per Tutti
di un viaggiatore verificato

Clean & Comfortable

Data di pubblicazione: 18-ago-2015
I pro: clean, nice bedding
Great Hotel, very clean, comfortable bedding. Loved the wine reception with the tasty snack of flatbread pizza. Also, pet friendly which was great because I had 2 dogs with me.
Commenti EPC
24-ago-2015 di jcapalbo, EPC
Thanks for the great feedback! Who doesn't love wine?? Thanks, Joe Capalbo, General Manager
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Connecticut

Great Location

Data di pubblicazione: 16-ago-2015
I pro: Beautifully decorated hotel exceptionally clean The front desk staff is the true gem of this operation; our housekeeper was pleasant & accomodating
I contro: recommendations: a dresser in the room which would allow you to actually unpack your belongings and a fan in bathroom & relocation of the toilet pape
Posizione: Convenient to the hotel is the North End, the Freedom Trail, The Museum of Fine Arts, The Museum of Science and eating and shopping in the square.
We enjoyed a four night stay in Boston to explore the city, dine with friends and visit museums
Commenti EPC
24-ago-2015 di jcapalbo, EPC
Thanks for sharing! Joe Capalbo, General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Boston

Love my stay! My first time in Boston....

Data di pubblicazione: 11-ago-2015
I pro: Excellent!
I contro: nothing
Posizione: Charles river, walking distance to bike paths!
I had a great experience! The staff was so very helpful, we used their kayak, their bikes and went explored the Charles River. I will definately go again.
Commenti Hotel
13-ago-2015 di jcapalbo, Hotel
I am so happy you used the bikes and kayaks to explore...#wellness! Joe Capalbo, General Manager
5 su 5
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per Tutti
di un viaggiatore verificato da Flower Mound, Tx

The hotel is well appointed and very comfortable.

Data di pubblicazione: 3-ago-2015
I typically judge a room by how well I sleep. In the case of the Marlow I slept like a baby. It is a bit farther from Harvard Square than I anticipated but not inconvenient. The bar and restaurant were also great.
Commenti Hotel
6-ago-2015 di jcapalbo, Hotel
Babies sleep pretty darn well, so I am glad you had a great night's sleep! Joe Capalbo, General Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da CT

Great area ... Close to Green Line

Data di pubblicazione: 22-lug-2015
Great place to stay just outside the city. Everything was excellent !!!
Commenti Hotel
25-lug-2015 di jcapalbo, Hotel
Awesome, thanks for pointing out how great our location is! Joe Capalbo, General Manager
5 su 5
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per Tutti
di un viaggiatore verificato da Texas

Better than a downtown hotel

Data di pubblicazione: 20-lug-2015
I pro: Great staff. Location free of downtown noise, but easily accessible to any part of Boston. Mall next door for shopping and fast food if you wish.
Posizione: Boston is a history buff's paradise. Learn a lot about early American history in an easy 3-mile walk on the Freedom Trail. Great food in North End.
I asked a guy at Logan Airport where the shuttle buses were and he suggested I consider a cab. The shuttle was $22.00 and he thought a cab would be about $25.00. I decided I would try the cab to avoid stopping at 4 or 5 downtown hotels before getting to Marlowe. The cab was $27.00 including a tip. That was the beginning of how convenient this hotel is, even thought it is in Cambridge rather than Boston. If you like uncertainty and being crowded into subway cars with people who don't smell exactly "fresh", then save a few bucks and take the subway. Otherwise, walk (everything is close in Boston) or take a cab. The hotel itself is great. Everything you expect from a Kimpton hotel: super staff; kayaks and bicycles for exercise and exploring; location next to a major mall; and, no downtown noise.
Commenti Hotel
25-lug-2015 di jcapalbo, Hotel
This review is all the reasons why staying in Cambridge provides you the best of both worlds...so close to Boston, without all the hassle! And we have vikes and kayaks to explore the city! Joe Capalbo, General Manager