Valutazioni basate su 140 recensioni verificate

4,5 su 5
81% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,6 Servizio e personale
4,5 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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di un viaggiatore verificato da michigan

Wonderful experience. Great location. Great staff.

Data di pubblicazione: 21-nov-2017
I would recommend this place to everyone. Restaurant was very good with excellent service from Eugene.
4 su 5
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di un viaggiatore verificato da st louis

Lovely hotel, nice breakfast

Data di pubblicazione: 19-set-2017
Only disappointment was trying to get a massage and facial. Couldn't reach spa. Walked there to find no one at desk in mid afternoon. Sign noted they were with a client. So where was the receptionist? went to Libby desk to inquire. Bottom line is this touted spa really didn't have much staff and couldn't spontaneously accommodate guests which seems a real miss for this level hotel.
5 su 5
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di un viaggiatore verificato da Laguna Niguel, CA

Close to Boston Common

Data di pubblicazione: 5-set-2017
Pro: A very comfortable bed, a delightful shower, and very caring and helpful people.
Contro: Nothing as far as I can see.
Posizione: The hotel is close by Boston Common, the Boston Public Garden located next to the Common, and the start of the Freedom Trail.
Our hotel was a wonderful oasis when we came in late due to flight problems and when we were tired from walking about Boston. The bed was comfortable and the shower was delightful. I was easily able to get some writing done while my wife slept. The Ritz Carlton helped make our trip to Boston a delightful experience.
5 su 5
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di un viaggiatore verificato

Minty fresh

Data di pubblicazione: 4-set-2017
Pro: Staff was particularly friendly and helpful
Posizione: Overlooking Boston Commons; ideal location for strolling
Newly renovated hotel looks and feels minty fresh. Great rooms, great staff, great location.
4 su 5
di un viaggiatore verificato

Good, but does not live up to the supposed standar

Data di pubblicazione: 26-ago-2017
Pro: Clean, location
Contro: WiFi connection and bed covers
Room very clean, but on hot days of August we get a comforter. Bathroom good, only one sink and the shower with a single handle results in a first dose of cold water when using it Staff very friendly but one Concierge did make reservations for us without giving us the exact address of the restaurant Lobby and common areas are small, we understand it is not a full Ritz Carlton bur a "Residences" All of that we can live with, but being asked to pay for in-room WiFi on a hotel of that level is completely unacceptable; while it is true that, after complaining over the phone I was told that "being a preferred Starworld Rewards member I would get it free" I think that is not the way and no hotel of that level should ever charge for a high speed WiFi connection. We had arrived from a rural environment where we stayed on a simple motel (the only choice available) at one third of the rate with complimentary WiFi
4 su 5
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di un viaggiatore verificato da new york

Business hotel

Data di pubblicazione: 25-ago-2017
Well-located business hotel, pleasant helpful staff. Relatively spartan furnishings and ambience for its cost. A clean place to stay for a couple of days.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 8-ago-2017 su Hotels
todo perfecto solo el area de bell boy un poco lenta y no ayudan con el equipaje
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 5-ago-2017 su Hotels
Went to check in and they were completely unfriendly. Decided to cancel and go elsewhere
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 20-giu-2017 su Hotels
Beautiful, comfortable hotel in a great central location. Excellent service.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 6-giu-2017
Could have safety grab bars in shower, tub, and toilet.