Valutazioni basate su 127 recensioni verificate

4,5 su 5
80% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,6 Servizio e personale
4,5 Comfort in camera
4,5 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
per Coppie
di un viaggiatore verificato

Great location to the Theater District and Park.

Data di pubblicazione: 27-dic-2016
Pro: location and ability to walk to different areas.
Posizione: great restaurants, theaters, parks and pubs.
Concierge was extremely helpful in the lobby. Very knowledgeable and helpful.
4 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 19-dic-2016 su Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-dic-2016 su Hotels
Quick check in, great service, due to snow storm, stayed one hour later than checkout, ok with the hotel.
3 su 5
di un viaggiatore verificato


Data di pubblicazione: 13-dic-2016
Pro: Nice bathrooms, check-in was comfortable, staff was courteous.
Contro: Room quality and cleaning. Stop charging for wifi and every little thing that you can.
Posizione: Excellent location, right near the common, Trolley tour stops, shopping, historical sites. Perfect central location to everything.
Staff was excellent and inviting. Not surprising our room wasn't ready on arrival but we were generally early. However, after receiving it we found it to be cramped and stuffy. Garbage was still sitting in the can from the previous occupants which itself was disgusting and the room looked like it was thrown together in a hurry. Considering we were out in the town for the afternoon they could have certainly seen to the details. They also over charge for everything here including wifi. Really? I will admit after complaining they did wave this charge but it set the overall tone for the stay. In all reality I could have received the same quality and treatment if I stayed at a Holiday Inn - not worth the price and considering this was a Ritz-Carlton I was expecting more.
3 su 5
per Tutti
di un viaggiatore verificato


Data di pubblicazione: 20-nov-2016
料理の質が良くレストラン、バーがすごくよい ローケーションもよいが、スパはゲストに無料開放しても良いとおもう wifi はpublicエリアのみ無料開放してます
3 su 5
di Victor W C da Hong Kong

Staying at ritz carlton is a bad call

Data di pubblicazione: 15-ago-2016 su Hotels
The desk light was broken when we arrived. We complained for 3 times and still it was not fixed. finally we gave up and it was not fixed at all when we left. And worse is, we had gifts being delivered to the hotel. and one of them was lost and it took awhile "searching" the hotel until it was recovered. Bad neighbourhood. so many drunk and homeless people around the chinatown t station
3 su 5
di un viaggiatore verificato da Chicago

Data di pubblicazione: 12-ago-2016
Pro: Linen and towels
Contro: Carpet in the room old
The room and accommodation should cost not more then $300, but not $600 they charged
4 su 5
di un viaggiatore verificato da Rio de Janeiro

Not what you expect when you think Ritz-Carlton

Data di pubblicazione: 10-ago-2016
Nice accomodations and settings for a good 4-star hotel but overall not an unforgetable experience. At the high rates charged, one would expect free wi-fi or free use of the gym, none of which is available. Also, no newspaper was offered to be delivered to the room, even though I had no difficulty in getting one when asking during the morning. Room service was somehow disappointing when I ordered an ice cream that was described on the menu as a sundae and delivered as an off-the-shelf Haagen-Daaz cup. Also, $5 charge for the delivery in the room, something you don't find in many places of this level. Definitely not what you would expect when booking a Ritz-Carlton stay, especially with the price tag that comes with it. There are many other options as good as this one on much lower rates.
5 su 5
di Tahl

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 19-lug-2016 su Hotels
5 su 5
di Esin

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 26-giu-2016 su Hotels