Good, but does not live up to the supposed standar
Data di pubblicazione: 26-ago-2017
Room very clean, but on hot days of August we get a comforter.
Bathroom good, only one sink and the shower with a single handle results in a first dose of cold water when using it
Staff very friendly but one Concierge did make reservations for us without giving us the exact address of the restaurant
Lobby and common areas are small, we understand it is not a full Ritz Carlton bur a "Residences"
All of that we can live with, but being asked to pay for in-room WiFi on a hotel of that level is completely unacceptable; while it is true that, after complaining over the phone I was told that "being a preferred Starworld Rewards member I would get it free" I think that is not the way and no hotel of that level should ever charge for a high speed WiFi connection. We had arrived from a rural environment where we stayed on a simple motel (the only choice available) at one third of the rate with complimentary WiFi