Valutazioni basate su 3.528 recensioni verificate

4,7 su 5
91% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,5 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 9-mag-2017
Hotel is charming, has a beautiful relaxing feel, staff were excellent and we thoroughly enjoyed our stay. Position of hotel is close to everything or access to everything, by foot, boat, taxi.
Commenti Hotel
17-mag-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am very pleased you had enjoyed your recent stay with us. Our location is certainly in a great area close to all tourist spots and of course the Brisbane CBD and public transport. Fantastic to also hear our staff were on hand to assist you without any trouble! Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane again soon. Regards Dale John Executive Assistant Manager
5 su 5
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di un viaggiatore verificato da Essex

Central Hotel near botanical gardens

Data di pubblicazione: 1-mag-2017
Pro: infteresting and tasteful décor, breakfast al fresco, helpful and friendly concierge and restaurant staff
Contro: can't think of anything
Posizione: Right by the river and botanical gardens and close to main shops.
I like everything about this hotel, it's location by the river, the décor and the staff are all what I look for in a hotel
Commenti Hotel
17-mag-2017 di e, Hotel
Thank you for your feedback, I am very pleased you had enjoyed your recent stay with us. Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane again soon. Regards Dale John Executive Assistant Manager
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 19-apr-2017
Friendly and helpful staff. The bed was very comfortable. Can't beat the $1 breakfast deal.
Commenti Hotel
17-mag-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am very pleased you had enjoyed your recent stay with us. Once again, thank you for your feedback and we look forward to welcoming you back to Stamford Plaza Brisbane again soon. Regards Dale John Executive Assistant Manager
4 su 5
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di un viaggiatore verificato

Data di pubblicazione: 17-apr-2017
The porter and Concierge staff were very helpful and polite as were the staff at Reception. The wait staff in the restaurant (Terraces) not particularly helpful nor very polite otherwise the hotel was perfect in all respects. The hotel sits on the Brisbane river and Terraces has a wonderful covered outdoor area which is always a wonderful way to start your day. The hotel was very busy over the Easter period but Stanford Plaza always have sufficient staff to provide a great service to their guests.
Commenti Hotel
20-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am pleased to hear you had an enjoyable recent stay with us. Easter weekend was certainly a busy one! Once again, thank you for your feedback and we look forward to welcoming you back again soon to Stamford Plaza Brisbane. Regards Dale John - Executive Assistant Manager
2 su 5
di un viaggiatore verificato da canberra

Has the Stamford dropped behind?

Data di pubblicazione: 17-apr-2017
The iconic Stamford hasn't changed in the last 20 years with the exception of an ever present focus on Chinese culture and standard luxuries like parking that once applied to guests who are paying top dollar per room are now billed out as an extra service, which comes as a shock to most when the final bill hits. Some of the cultural differences evident was a simple example of your in room viewing pleasure being tailored towards Chinese channeling and a user pays approach for what should be standard Foxtel movies. If you are into all manner of Chinese channels then you are set. Other than that it's standard channels , Fox News and maybe discovery channel. If you purchase the breakfast package be prepared for convotherm cooking at its finest with most products being pushed through the convotherm oven on steam and dry for that freshly broiled product, that should be grilled, sautéed or scrambled in butter. I don't think I have seen the pan cake machine operate properly and don't dare expect a table complete with cutlery or milk jugs replaced after diners have left. Coffee as in the good stuff is extra and as food runs out diners are left with a puzzled look of is that it for $40 per head and who do we ask for a replenishment. Complimentary drinks considering the cost on rooms parking and food one would hope a southern comfort and coke was well in order. But alas no, it's beer or cheap stuff. Rooms are old and dirty just look under your TV cabinet. well due for improvements v $
Commenti Hotel
17-mag-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am concerned to read your recent stay with us was not up to your standard. Please feel free to contact us direct to discuss the issues you have pointed out further. Once again, thank you for your valuable feedback. Regards Dale John Executive Assistant Manager
3 su 5
di un viaggiatore verificato

Ho hum hotel

Data di pubblicazione: 17-apr-2017
Pro: Nice location.
Looks pretty flash in the photos but all that glitters is not gold. Cobwebs in the bathroom, bathroom door latch broken. And that's without mentioning the pretentious staff member at reception! Had daughter with us and room felt crowded with the roll away bed in there.
Commenti Hotel
20-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am concerned to read you had endured a few issues during your stay with us. I will certainly pass your feedback onto the relevant departments for them to follow up on. It is important for us to improve on areas and service standards where applicable. We do appreciate your valued comments and thank you once again for your feedback. Regards Dale John - Executive Assistant Manager
3 su 5
di un viaggiatore verificato da Brisbane

Disappointing stay at Stamford Brisbane

Data di pubblicazione: 16-apr-2017
Pro: Buffet breakfast was excellent.
Contro: Not sure if all rooms are as tired as ours was but the whole facility looks a bit old and outdated.
Posizione: Located directly on the riverfront within easy walk to river ferries and also next to the Botanical Gardens if you prefer an early morning stroll.
Room was only on the 4th floor of a 21 level hotel right outside of pool area. Although there was no noise from patrons using the pool you had to close the drapes to prevent people looking directly in at you.Room condition was very average at best with some broken tiles and blistering paintwork.TV had a damaged screen. Really needs a good revamp! Thought we might have got free Wi Fi considering the price we paid for the room. On checkout we had to take lift to top floor as we waited on six lifts heading down which were all full.All in all would stay somewhere else in Brizzie CBD next time.
Commenti Hotel
20-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, I am concerned to read your comments regarding a few issues you had endured whilst staying with us. I will certainly pass on your feedback to the relevant departments for them to follow up on. In regards to the hotel looking tired, I will also pass your comments onto our design team. The wifi is complementary when booking direct with our Hotel. Once again, thank you for your feedback, it is important for us to improve on areas and service standards where applicable and we do appreciate your valued comments and thank you once again for your feedback. Regards Dale John - Executive Assistant Manager
3 su 5
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di un viaggiatore verificato da Queensland

Convenient CBD location with view of the River

Data di pubblicazione: 10-apr-2017
Pro: Location
Contro: Update the decor - time for a refurb
Posizione: Parliament House, CBD, QUT, Botanic Gardens, Eagle Street Pier, great river front restaurants
Convenient CBD location with view of the River, close to Botanic Gardens, Eagle Street Pier and CBD. Overall, hotel decor and mood feels a bit tired. Rooms clean and pleasant, but outdated. Room service phone staff difficult to understand, room service delivery staff grumpy and unhelpful. Front desk staff and concierge helpful and efficient.
Commenti Hotel
13-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, glad to hear your recent stay with us was enjoyable. I will certainly pass on your comments regarding the hotel decor and feel being tired to our design team. Happy to hear our staff were helpful and effiicent! Once again, thank you for your feedback and we look forward to welcoming you back again soon to Stamford Plaza Brisbane. Regards Dale John - Executive Assistant Manager
4 su 5
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di un viaggiatore verificato

nice hotel great location easy walk to most places

Data di pubblicazione: 9-apr-2017
Pro: The views of the brisbane river. The close proximity to some great restaurants.
We were greeted by the valet parking man who was very helpful, unpacked our vehicle & onto trolley, directed us to reception & was at our room as we got to it.
Commenti Hotel
13-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, glad to hear your recent stay with us was enjoyable! Once again, thank you for your feedback and we look forward to welcoming you back again soon to Stamford Plaza Brisbane. Regards Dale John - Executive Assistant Manager
3 su 5
di un viaggiatore verificato da Sydney

OK hotel in perfect location for short stay

Data di pubblicazione: 8-apr-2017
Pro: location
Contro: needs some upgrade
Hotel ok. but not up to 5 star standard, overpriced for what is in offer Stamford's motto "Excellence in every sense" rings hollow
Commenti Hotel
13-apr-2017 di Executive Assistant Manager, Hotel
Thank you for your feedback, it is important for us to improve on areas and service standards where applicable, we do appreciate your valued comments. Once again, thank you for your feedback and we look forward to welcoming you back again soon to Stamford Plaza Brisbane. Regards Dale John - Executive Assistant Manager