Valutazioni basate su 3.353 recensioni verificate

4,7 su 5
91% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

All good

Data di pubblicazione: 10-gen-2017
All good- nice stay, pretty views of the river. Not sure upgrades at cost are worth it....
Commenti Hotel
16-gen-2017 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent stay. We enjoy the best location in Brisbane on the banks of the Brisbane River, offering wonderful views and every amenity close by. Kind Regards Dale John Executive Assistant Manager
5 su 5
Consigliato
per Coppie
di un viaggiatore verificato

Great Hotel I highly recommend it

Data di pubblicazione: 10-gen-2017
Pro: everything
Contro: Maybe better TVs
Posizione: Great Park across the road
Hotel Staff were great, Hotel Facilities were in great Condition, The Room was very Clean and Comfortable.
Commenti Hotel
12-gen-2017 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed every moment of your stay and we look forward to seeing you again soon. Kind Regards Dale John Executive Assistant Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da melbourne

Data di pubblicazione: 9-gen-2017
Very nice hotel beside next to the river and botanical garden...
Commenti Hotel
12-gen-2017 di Dale J, Hotel
Dear jass, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your time with us, particularly our wonderful location on the River. Kind Regards Dale John Executive Assistant Manager
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato

mooie locatie

Data di pubblicazione: 8-gen-2017
Pro: locatie, uitzicht op de rivier
Posizione: gemakkelijk om naar the Southside te wandelen, door de botanical gardens en over de brug veel restaurants langs de rivier dus vlakbij het hotel.
restaurant wel duur maar alles prima verzorgd, zwembad prima
Commenti Hotel
8-gen-2017 di Dale J, Hotel
Dear inge, I appreciate you taking the time to share your feedback after your recent stay. Kind Regards Dale John Executive Assistant Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Muscle Creek

Great hotel

Data di pubblicazione: 26-dic-2016
Close to everything needed. Extremely friendly and attentive staff. Top hotel.
Commenti Hotel
31-dic-2016 di Dale J, Hotel
Dear Ryan and Kristy, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Dale John Executive Assistant Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 24-dic-2016
Lovely comfortable hotel with great views of the river. Hotel should provide free wifi and should inform guests that free wifi can be accessed in the lobby for 30 mins each day!!
Commenti Hotel
29-dic-2016 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read that you enjoyed your time with us. To receive complimentary wifi for your entire stay, be sure to book direct with the hotel either by phone or online. Regards Dale John Executive Assistant Manager
5 su 5
Consigliato
per Tutti
di un viaggiatore verificato

Data di pubblicazione: 20-dic-2016
Great Hotel, great location close to CBD and harbourside ferry terminal
Commenti Hotel
22-dic-2016 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent visit. It was pleasing read you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards Dale John Executive Assistant Manager
3 su 5
di un viaggiatore verificato

Average service,

Data di pubblicazione: 19-dic-2016
Clumps of hair left in the bath tub- when I told the hotel I got a token "thanks for your feedback" response , not what I would expect from the hotel this calibre
Commenti Hotel
22-dic-2016 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent visit. I apologise that the cleanliness of your room was not up to standard and the response given by the staff member was inadequate. Our training co-ordinator will be addressing these issues and I thank you for bringing them to our attention. Kind Regards Dale John Executive Assistant Manager
3 su 5
di un viaggiatore verificato

close to the city that's all

Data di pubblicazione: 19-dic-2016
Had to pay $55 for parking onsite, Claimed to have city views, only when you left your room in the foyers
Commenti Hotel
22-dic-2016 di Dale J, Hotel
Dear Anonymous, I appreciate you taking the time to share your feedback after your recent visit. Our valet parking rates are very competitively priced within the CBD, combined with the friendly, efficient service of our Concierge team. The view from the room does show the city as well as sweeping around to the Story Bridge and Kangaroo Point cliffs. When next staying be sure to ask at reception to ensure you receive your preference. Kind Regards Dale John Executive Assistant Manager Kind Regards Dale John Executive Assistant Manager
2 su 5
di un viaggiatore verificato da Mission Beach

Disappointing

Data di pubblicazione: 8-dic-2016
Pro: Great Views and Good Location
Contro: more attention to detail
Posizione: Right beside the Botanic gardens. easy walk to mall
On booking in we were advised our room only had a king bed,we had booked a room for 3 people. Another bed was supplied however we only ever had two coffee cups and two glasses. My wife went to use the ironing board and the bottom brace was broken causing the board to fall sideways with the iron narrowly missing my grandsons head. The board was replaced with a new one that didn't have a cover, a towel and sheet were supplied to make do. The T V remote had flat batteries. This was rectified. Lock on the toilet door in the spa area was badly rusted. The hotel room was tired and I would definitely not stay there again. View of the Brisbane river was fantastic and the location was good but that was the only positive thing. Regards Barry Tidd Note room booked in the name of Garson
Commenti Hotel
14-dic-2016 di Dale J, Hotel
Dear Barry I appreciate you taking the time to share your feedback after your recent visit. I apologise that you did not enjoy all aspects of your stay. We are planning a refresh of our guest rooms for 2017 and I trust you will give us another opportunity to impress once it is complete. Kind Regards Dale John Executive Assistant Manager