Valutazioni basate su 3.086 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,7 su 5
94% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato da Tokyo

リバーサイドの眺めの良い部屋

Data di pubblicazione: 25-apr-2016
Pro: 市内中心部に近い。閑静。
Contro: 特に見当たらないが、設備そのものには歴史を感じる。
Posizione: 市内中心部、徒歩圏。
チェックイン14時との事ながら、10時に到着したら空いている部屋でのアーリーチェックインを受け付けてくれた。Free Wifiはロビーエリアだけで、部屋内は有料でした。
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 21-apr-2016
Pro: Staff, location, room and view
Posizione: Great location able to walk to plenty bars and restaurants
Amazing ,my favourite place I have stayed Can't wait to go back
5 su 5
di un viaggiatore verificato

great location close to city and to great restaura

Data di pubblicazione: 7-apr-2016
friendly staff, spacious , a little updating needed
5 su 5
di un viaggiatore verificato

Beautiful hotel

Data di pubblicazione: 6-apr-2016
Our stay at this hotel was awesome. All staff were super helpful and friendly. Absolute luxury!!! A+
5 su 5
di un viaggiatore verificato da BE

Very kind staff, good breakfast and beautiful view

Data di pubblicazione: 30-mar-2016
Everything was perfect except the WiFi. Why do you have to pay for internet in a 5 star hotel?
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 28-mar-2016
Staff efficient. Received an upgrade on arrival. Excellent breakfast.
5 su 5
di un viaggiatore verificato

Wonderful hotel. Not a fan of buffets tho.

Data di pubblicazione: 26-mar-2016
Beautiful hotel, the view from the junior suite was spectacular. Great location. Gym and pool were great.
4 su 5
di un viaggiatore verificato

Great location

Data di pubblicazione: 15-mar-2016
Convenient for city transport and relaxing walks along river and in the park
3 su 5
di un viaggiatore verificato da NZ

Mutton dressed as lamb

Data di pubblicazione: 11-mar-2016
Pro: The location is excellent and convenient for the river, the town, the Botanic Gardens and an easy 20 minutes by cab to the airport. The pool is great.
Contro: Clean the shower. Repaint the bathroom. Allow guests to access all three lifts. Improve the service offering. Free WiFi. Fix the air-con properly.
Posizione: Great for the botanic gardens, south bank, maritime museum and the town.
A very mixed bag; some positives to recommend it but far below my expectations of a Stamford Hotel. If you want a hotel with decent swimming pool come here. If you want excellent customer care, don’t. The air-conditioning didn’t work to the extent you had to open the door to let cooler air in from the lobby; the repair to the air conditioning resulted in an improvement but still more akin to comfort cooling than air-con. Reception were "sorry you are having a problem, sir".... sorry didn't really fix the problem though. A waitress that took my order and completely ignored my partner’s – three times. Free WiFi..... you are joking?….. why would we have free WiFi in 2016 in a five star hotel? The hotel information system is all “on-line” according to the leaflet in the room….. except it isn’t. When you follow the web address you get nowhere. House-keeping usually serviced the room late in the afternoon – after walking in the heat and humidity of Brisbane in the morning, we had to go to the pool to grab fresh towels for a shower – the morning ones still being damp and the room unserviced. The shower had mildew between the tiles. There were plaster repairs in several parts of our room that no-one had bothered to paint over to match the rest of the walls. One of the three lifts servicing over 20 floors was permanently locked out to "priority service". This resulted in protracted waits for service on the 16th floor - often it was full when it arrived so you had to wait another 5min
5 su 5
di un viaggiatore verificato da Istanbul

Excellent

Data di pubblicazione: 10-mar-2016
Very nice vey clean and best service rooms excellent