Valutazioni basate su 3.813 recensioni verificate

4,7 su 5
88% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,5 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
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di un viaggiatore verificato da Coffs Harbour

EXCELLENCE

Data di pubblicazione: 18-feb-2018
Pro: Style, cleanliness and professionalism of the staff.
Contro: Nothing
Posizione: Wonderful eateries
Stayed the night to catch up with my daughter. We had a lovely time and the buffet breakfast was one of the best I have been too.
3 su 5
di un viaggiatore verificato da Sunshine Coast

High quality hotel, disorganised establishment

Data di pubblicazione: 13-feb-2018
Pro: Room, comfy beds, pool with spa, beautiful view
Contro: Reception / housekeeping organisation and communications
Posizione: Great location right near the gardens and short walk to Queen St mall
The Stamford is a beautiful hotel, and we really enjoyed the room and facilities - the pool is lovely and beds very comfortable. Unfortunately the service was not up to the same standard. Each morning, a staff member knocked on the door to check whether we had used any minibar items. Housekeeping however did not come to clean the room until our final night, when we had to ask twice for them to come. As a result, the plates from our somewhat overpriced and underwhelming breakfast we ordered to the room sat there for over a day. On the final day, the hotel was kind enough to allow us a late check out of 12pm, but got a knock on the door at 11am - asking us why we hadn't checked out, and then another phone-call from reception asking us when we would be checking out. I don't know if they were having some kind of system error, but on the whole it was a bit disappointing/annoying. A lovely stay, but not as smooth as expected.
4 su 5
di un viaggiatore verificato da Brisbane

Good location

Data di pubblicazione: 21-gen-2018
The staff didn’t give to us any information about the facilities of the hotel. We didn’t feel welcome. when we choose a classic and traditional hotel we expect a good service, but they even told us where was the pool, gym, ballroom etc.
Commenti Hotel
14-feb-2018 di Dale John - Executive Assistant Manager, Hotel
Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable. Once again, thank you for your feedback. Regards Dale John Executive Assistant Manager
4 su 5
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di un viaggiatore verificato

Nice hotel in good position for all of the ammenit

Data di pubblicazione: 15-gen-2018
Pro: Convenience to good shopping, restaurants and easy access to river transport.
Contro: Bar meals area
Posizione: Good restaurants and transport
Nice 4 day break with plenty to do and a good hotel to come back to after a full days sight seeing
Commenti Hotel
14-feb-2018 di Dale John - Executive Assistant Manager, Hotel
Thank you for your feedback. Great to hear you enjoyed your 4 day stay with us. Your comments are very important to us, as we can improve on areas and service standards where applicable. Once again, thank you for your feedback. We look forward to welcoming you back to Stamford Plaza Brisbane Hotel again soon. Regards Dale John Executive Assistant Manager
5 su 5
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di un viaggiatore verificato da Sydney, Aus

Great hotel, opulent with excellent views and staf

Data di pubblicazione: 14-gen-2018
Great hotel, excellent quality, great views, clean, well run, good staff. Just beware that the parking is around fifty dollars a day for valet parking. In the description this is just noted as paid parking. That can add up.
Commenti Hotel
14-feb-2018 di Dale John - Executive Assistant Manager, Hotel
Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable. Once again, thank you for your feedback. We look forward to welcoming you back to Stamford Plaza Brisbane Hotel again very soon. Regards Dale John Executive Assistant Manager
5 su 5
di un viaggiatore verificato da 埼玉県

立地が最高

Data di pubblicazione: 7-gen-2018
Pro: 景色、食事、スタッフの対応、客室の広さ、交通の便
Contro: 客室の清掃
Posizione: ロケーション満点(駅、フェリー乗り場、バス停、タクシー乗り場に近い)
スタンフォードプラザのすぐそばにBrisbane Botanical Gardenがあるのですが、そこからエンターテイメントが満載のサウスバンクへ徒歩で行けたり、見晴らしのいい崖に行って上まで登ることができたりと周辺でゆっくりのんびりすることができます。また、フェリー乗り場にも非常に近いため、川沿いの施設に気軽にアクセスできます。ホテルが立地する場所一帯におしゃれなレストランやバーが隣立しており、食事もとても美味しいため現地の人々と混じってひと時を楽しみたい方は利用されるといいと思います。スタッフの対応も丁寧で、スムーズにチェックイン、チェックアウトができました。朝食バイキングも一度利用しましたが様々な料理、フルーツ、パンが用意されており味もおいしく大変満足でした。ホテルのレストランからはきらめく川面と高層ビルの風景が望める朝も、夜景を眺めながら食事をできる夜も洗練された気分で食事を楽しむことができます。ただ、客室の清掃で細部まで行き届いていない部分も見受けられたため、衛生面を気にされる方は事前に確認しておいた方がよいかもしれません。総合的には満点なのですが。
Commenti Hotel
12-gen-2018 di EA Manager, Hotel
Thank you for your feedback, your feedback is very important for us to improve on areas and service standards where applicable. We do appreciate your valued comments and thank you once again for your submitting your feedback to us. Regards Dale John - Executive Assistant Manager
5 su 5
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di un viaggiatore verificato

Great experience

Data di pubblicazione: 3-gen-2018
We had a lovely time. Breakfast was yum, the room was tidy.
Commenti Hotel
12-gen-2018 di EA Manager, Hotel
Thank you for your feedback, your feedback is very important for us to improve on areas and service standards where applicable. We do appreciate your valued comments and thank you once again for your submitting your feedback to us. Regards Dale John - Executive Assistant Manager
3 su 5
di un viaggiatore verificato da Sydney

Good location, Balance is based on our experience

Data di pubblicazione: 29-dic-2017
Pro: Location and generous room and bathroom facilities
Contro: Pool Facilities Breakfast service Educate Bar staff on mixing cocktails as they are expensive! Improve coffee - Educate / employ Barista skills
Posizione: Close to central shopping area, ferry and dockside restaurants. Botanical Gardens on the door step
Chose the Regency style hotel and location as we were staying 5 nights - that part was perfect!! Phoned in advance to check availability of feather pillow or to bring my own. Advised available but it took two days and 3 requests to get! Breakfast was appalling... pancakes dried out and stuck to bottom of serving dish, Omelettes were like pancakes... dry and thin, coffee awful and so the story goes.... after second day chose to eat out of the Hotel. Swimming pool photo misleading to me as what we saw appeared to be an infinity pool .. instead smaller inner city pool edged up against the hotel building. Very limited loungers and only 5 umbrellas despite Brisbane's normally extremely hot summers! I spoke to reception who had to refer to management but nothing was done or no response from management.Telephone for bar service or food at pool which you are lucky if it gets answered! Being Christmas we were wanting to enjoy cocktails - only choice was Pav Bar. Tried Pina Calados... shocking... no resemblance. Next day tried some Berry Cocktail - not palatable...later realised the bar staff had used soda water instead of lemonade. End of our Christmas spirit!! On Christmas night had dinner at Pav Bar and our daughter ended up ill all night. Next day's negotiations with reception for assistance as it was our departure date were quite appalling and lacked empathy - all about protecting themselves.
Commenti Hotel
19-feb-2018 di Dale John - Executive Assistant Manager, Hotel
Thank you for your feedback. Your comments are very important to us, as we can improve on areas and service standards where applicable. Once again, thank you for your feedback. Regards Dale John Executive Assistant Manager
5 su 5
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di un viaggiatore verificato da Whyalla South Australia

Fantastic.

Data di pubblicazione: 23-dic-2017
What a lovely hotel, great concierge to greet us on arrival. Smooth check in, lots of information offered. Our room on the 8th floor was beautiful. Wonderful view of the river and pool below. Bed was comfy, pillows perfect. Bathroom big an spacious, separate shower and great big bath. The AC worked really well too. We couldn't fault anything during our stay. The Pav bar for happy hour drinks and a relaxing out door area to sit outside and chill out after full day of shopping and sight seeing. Highly recommend a stay here. Its close to everything, the riverside places to dine a short walk and the queen St mall for great shopping. We will definitely be back.
Commenti Hotel
12-gen-2018 di EA Manager, Hotel
Thank you for your feedback, your feedback is very important for us to improve on areas and service standards where applicable. We do appreciate your valued comments and thank you once again for your submitting your feedback to us. Regards Dale John - Executive Assistant Manager
5 su 5
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di un viaggiatore verificato da Toowoomba

Great comfort and location

Data di pubblicazione: 17-dic-2017
Very easy booking in and comfortable room and atmosphere. A big plus is it location to the river, city and botanical gardens. Only negative would be the $57 charge for car parking.
Commenti Hotel
12-gen-2018 di EA Manager, Hotel
Thank you for your feedback, your feedback is very important for us to improve on areas and service standards where applicable. We do appreciate your valued comments and thank you once again for your submitting your feedback to us. Regards Dale John - Executive Assistant Manager