Valutazioni basate su 3.212 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,7 su 5
93% degli ospiti consiglia questa struttura
4,6 Pulizia della camera
4,5 Servizio e personale
4,6 Comfort in camera
4,4 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato da Auckland

Noisy room

Data di pubblicazione: 17-ago-2016
Pro: River view rooms and location of the property.
Contro: Please check rooms are noise proof with air-conditioning. Rooms looked dull because of the wall dark color combinations.
Posizione: Good location as right in the city and also next to the park for a nice walk.
We stayed in this hotel for only one night. Hotel honored our request for one hour late checkout. Breakfast was limited and not of a much variety. what we liked the most is the location of this property and also the river view rooms. We were not able to sleep most of the night because of the room air conditioning noise. It was terrible and the rooms were stuffed up with furniture not leaving much space to move around. The staff was helpful from check in to checkout.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 14-ago-2016
It was a very good place to stay. It was close to everything and also adjacent to the Brisbane River Board Walk.
2 su 5
di un viaggiatore verificato da Aust, US

Paid Extra for a Suite and got Mechanical Noise

Data di pubblicazione: 7-ago-2016
Pro: Concierge was terrific.
Contro: Rooms are very old and dated and a lot of wear and tear.
So checked in for a Biotech Convention and on the 21st Executive Level floor. What is this grinding noise i hear every few minutes? and I mean GRINDING! Took a little while for me to work it out but it was the Staff Elevator. Deep grinding noise every time a staff member has to go to a floor for delivery or service. Phoned reception at 8.45pm. 'Sir we have only had that complaint a few times before' 'let see what we can do i will call you back'. Phone rings 10 mins later. Sir we can move you to another room, Me- is it on the same floor? ; no sir its on the 15th floor. ME- ok well i have all my stuff already all around the room and i am in my pajamas, so i dont think that going to work for me. Had to stay in the room with grinding elevator all night long although this did drop off after midnight... lucky me. Next morning at Breakfast- Good morning sir here is you table. would you like a coffee? Me - yes please a cappuccino. Sir just letting you know that there is an extra $5 charge for machine made coffee! Private thoughts; what "5 Star" hotel around the world charges executives extra for a cappuccino? Went down to check out that day and know apology, no mention of my bad experience, so i do not recommend the hotel nor its poor management
5 su 5
di un viaggiatore verificato da Gold Coast

Beautiful views over the river

Data di pubblicazione: 24-lug-2016
Pro: Full of character, staff very professional, delicious breakfast, great location, comfy bed.
Contro: perhaps a barista coffee at breakfast- this may have been on the menu- I'm not sure.
Posizione: Lovely location near the Botanical Gardens, walking distance to the city bars and restaurants.
We only had a 1 night stay, but would love to have stayed longer. We were upgraded to a river view room which was greatly appreciated as the views were amazing. Check in was prompt and service from the concierge/ restaurant staff was very professional. Lovely hotel, full of charm and character. Breakfast was plentiful with a great selection- enjoyed sitting outdoors in the sun overlooking the river.
5 su 5
di un viaggiatore verificato da Japan

Beautiful hotel on the river

Data di pubblicazione: 14-lug-2016
Our experience was excellent. Staff very helpful. Room was always clean. View magnificent. The hotel is in a great position, close to everything you need. Highly recommend.
4 su 5
di un viaggiatore verificato

Very convenient location

Data di pubblicazione: 10-lug-2016
Centrally located for CBD River and Stores. Good size quiet rooms. Helpful staff. Good quality internet but no business centre for printing.
5 su 5
di un viaggiatore verificato da UK

Central hotel with excellent location

Data di pubblicazione: 24-giu-2016
Ideal position for exploring the city. Excellent service and room size although room was rather dated. Great size bathroom and facilities
5 su 5
di un viaggiatore verificato da New Zealand

Excellent

Data di pubblicazione: 23-giu-2016
Pro: Cleanliness, Staff, Premium stay
Contro: Nothing
Posizione: Great location
The nicest hotel I have ever stayed at. We are a couple and were given 2 single beds, however they were already pushed together and you couldn't even tell it was 2 singles. Everything about the room was perfect, 3 chairs a desk, a TV in the bathroom. Staff were nice, perfectly clean. 5/5
5 su 5
di un viaggiatore verificato

city break

Data di pubblicazione: 18-giu-2016
Very central ideal location for city and restaurants. Staff excellent. Room was a little dated but excellent
5 su 5
di un viaggiatore verificato da London

Very nice hotel on the river in Brisbane

Data di pubblicazione: 16-giu-2016
Pro: Location, clean, good room, nice staff
Contro: Not much to improve really
Posizione: Plenty of nice walks and good restaurants, shopping is great and lots of choice. Just a nice place and best City I've visited in Australia.
Excellent hotel with nice room and great bed. Would highly recommend this hotel and if in Brisbane again would stay there. Staff very attentive and facilities excellent.