Hotel vicino a Broad Run Park - Louisville

“Worst place to stay 😪”

“Misleading star rating (not a three star) and Do not recommend! Room was not well cleaned (old hair everywhere, generally dirty, broken toilet etc). The front desk staff was nice and food was good but restaurant’s servers were discriminatory and misinformed about ADA protections for service dogs. Hotel room was way too expensive, dirty, and definitely WAS NOT a three start hotel.”

“Very nice people”

“Gross. Very dirty. Poorly light. Many lights in room didn’t work, bathroom door wouldn’t close properly and had water damage. Smoke detector was missing with wires just dangling. Filthy bathroom with spiders and other associated bugs. No toiletries for shower if you were brave enough to even attempt it. Room and hallways smelled of smoke. Very sketchy low quality. Online pictures must be of a newly renovated room because it was nothing like the room I had to endure.”

“Always have a wonderful time when I stay at a drury hotel. I’ve been to two now in different states and they always are a wonderful time! The complimentary dinner and breakfast is always on point and the drinks are always a plus! I recommend anyone to stay here”

“Hilton properties are not what they used to be. This hotel and the staff are a good example of that. Very unfortunate.”

“The room was clean, the staff was nice, the breakfast was very good. The kids were disappointed that the pool not in service. We would stay here again. Thanks!”

“This place is new and clean. The suites are lovely and nicely stocked. However, I was woke by lots of noise in the room above me. No one answered the phone at the front desk, so I couldn't even ask to have the noise addressed. Doesn't seem like the staff is paying attention. Also the breakfast food was sitting in grease. Seems like for such a nice Hilton hotel brand, that you all could do better.”

“We were given a room that wasn’t locked when we arrived. We went in, brought out luggage, and realized the door would not lock. Front desk couldn’t get it to lock either, so we had to change to another room. That room the toilet would not flush. So, we didn’t shower in the am, as we wanted to.”

“N/A”

“Me Gustó Mucho porque es limpio y cómodo”

“The room was clean, but the bathroom layout was tight. Barely enough room to open bathroom door so close to toilet.”

“They were very kind people! Great breakfast! VERY CLEAN!!”

“I don’t see anything wrong I have good experience”

“Walked into the room and there was a foul odor. We reported it to the desk and they quickly moved us to a different room and helped us with the move. After that it was a very pleasant stay.”

“Hole in the door, the shower was broke did not help to fix it. I told her about the door. She said we still couldn’t put me in a different room I had booked the Jacuzzi room. Did I receive a Jacuzzi room said I booked the wrong room not never staying here a again no elevators”

“Loved the indoor pool.”

“Everything”

“It was very nice”