Hotel vicino a Browne Lake - Kelowna

“Le petiot déjeuner était excellent. Belle boutique attenante avec d’excellents produits.”

“everything”

“We have stayed here multiple times over the past few years and everything was good. This visit I felt there were several opportunities for the hotel to do a better job. Our room was tidy but the carpet is getting worn and felt dirty. We have always arrived early in the past and steps were always taken to get us in early. This time it was not possible as the hotel had been heavily booked the night before. We understand this but it was not until checking back after several hours that the front...

“All the staff were incredibly nice and helpful. The bathrooms and carpeting were clean but could really use to be updated. All in all it was good value for the money.”

“We had a nice time, would visit again. Thank you!”

“Very old , everything falling apart, walls are cracked and dirty. If I reached there earlier, I wouldn’t stay there. ”

“Buon hotel”

“The room was clean, we really appreciated the coffee & water dispenser available Any time”

“yes”

“Very clean . Excellent breakfast”

“Had issues with the room - the clock didn't work and had to be replaced. The toilet leaked and had to be fixed. When water was run above us it was extremely loud in the pipes and vibrated.”

“Met our needs. ”

“Staff was unhelpful when I tried to address issues with room. Zero amenities available (that showed when booking- pool, water slide, breakfast etc.) and no indication at check in. Paid $399 for one night and there was no working shower in the room, no apology. No care. They posted the deposit instead of removing it and when I called, 1800 next day when I noticed, they couldn’t find my booking or stay even tho I have a copy of the receipt. Awful interaction and 2 dissapointed kids . We only...

“My room was as advertised but the furnishings were more worn then expected for the renovated portion. The staff was excellent and the hotel exercise room was great. My bed was comfortable and the room was clean. For the lower price in comparison for the area, I would stay there again. ”