Hotel a Bruceton

“Extent”

“Paid for an handicap accessible room was only offered a regular room yet handicap rooms went vacant during tge stay. No breakfast offered. No television available outside 3 channels. Upon checkin the bathroom had not been fully cleaned. I have spent several nights here over the last 6 years; however, overall experience keeps going downhill. ”

“The property is filling in the pool with cement or some kind of drit or sand. It is an out door pool that isn't going to be used with the why it looked to use cause it looked like they was filling it with something.”

“First off the price I was given when I reserved the room was less than what I actually paid! After I reserved the room I called the hotel to double check that my room had a Jacuzzi (that's the only reason I booked this hotel in the first place), when I got there my room had no Jacuzzi! Said it had water damage. Didn't give me a discount price since the room I reserved a week ahead wasn't ready. Room wasn't clean. Owner was extremely rude!”

“All staff went above and beyond. Especially kind and ensured our baseball boys were stocked with an amazing breakfast bar.”

“The rating on this property is very misleading. This place is a dive and i did not stay there, because i did not want to put my family in jeopardy of running into some meth head that lives at this property. The reason they dont offer a refund is because its way of them keeping the money without anyone staying there. One room I was shown had a bubbled floor and cuts all in the vinyl flooring and stunk to high heaven, like it had been flooded and not properly repaired. This place is a joke.”

“Nice clean hotel. ”

“Check in was convenient. We also liked our room very much.”

“Sorry no spa, but clean and bug free. Great price and location”

“No staff available. Had to call and wait for them to check in. We entered our room for about 5 minutes then never returned. The room was filthy. Bathroom was filthy with bug in tub. Holes in bathroom door. Beds were dirty with balled up hair on sheets. ”

“The main lights didn’t work at the door. There was roaches crawling on the counter top and in the sick in the bathroom. Comb under the bed mattress that looked like it had been there a while. Floor had dirt all over. Very unclean. Person living in the next room over had pets. Did not stay refused and received a refund.”

“Hotel policy is new towels, fill shampoo etc. and make bed on day 2 and 4. Anything else needs to be requested. Ridiculous for the price. I was alone so I managed even though on late on day 2 I had to ask for towels from another housekeeper and on day 4 ask someone again. What about families? No vacuuming, no toilet cleaning, no clean bed linens? Should be automatically done.”

“Great property”