Dear Tiziano,Thank you for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

Gentile Anne Margaret,La ringraziamo per aver recensito il nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite, le porgiamo i più cordiali saluti.Your Novotel Brussels Airport Team

Gentile Roberto,La ringraziamo per aver recensito la nostra struttura.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Novotel Brussels Airport, le porgiamo i nostri cordiali saluti.Your Novotel Brussels Airport Team

Gentile Giuseppe Roberto,La ringraziamo per aver recensito il nostro albergo.Ci fa piacere che abbia evidenziato la vicinanza dell'albergo con l'aeroporto, un aspetto che, unito alla disponibilità del servizio navetta gratuito, rende la nostra struttura un ideale punto di riferimento per tutti i viaggiatori.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Your Novotel Brussels Airport Team

Dear Maurizio,We acknowledge with thanks your rating about your recent stay.We are sorry we were not able to meet all your requirements.We would appreciate more information on how we could improve.We hope to welcome you back for a return visit. Best regards,Your Novotel Brussels Airport Team

Dear Francesco,Thanks for this great rating!We're happy to hear we hit the mark for you.We hope to have the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

Ci fa veramente piacere leggere che la sua esperienza di soggiorno presso il nostro hotel sia stata positiva. Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti, Sébastien Lesbegueries, Direttore generale

Dear Daniele, Thanks for your rating of our hotel. We regret we were not able to meet all your requirements. We would like to know how we could improve your experience with us. We look forward to welcoming you again. Best regards, Fred De Deken, General Manager

Gentile Paola, La ringraziamo per aver recensito il Suo soggiorno presso il Novotel Brussels Airport. Siamo felici di leggere che il suo soggiorno è stato del tutto all'altezza delle sue aspettative. Ci fa piacere che abbia apprezzato i comfort e la pulizia della camera assegnatale e la disponibilità del nostro personale, che la ringrazia per i suoi complimenti e la saluta. Grazie per aver menzionato il nostro servizio navetta, attivo dalle 6:00 alle 23:00. Ci dispiace che l'assenza di orari notturni abbia influito negativamente sul suo giudizio. Dalle 23:00 alle 6:00 è possibile raggiungere il nostro hotel con i taxi dell'aeroporto a prezzi economici, vista la poca distanza. Ci auguriamo di averla nuovamente come nostro ospite in futuro. Cordiali Saluti. Fred De Deken, Direttore generale

Dear Lindsey,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all look forward to welcoming you back in the future.Kind regards,Your Novotel Brussels Airport Team

Dear Madoka,Thank you for sharing the review of your stay with us.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope that you will return on another occasion. Best wishes,Your Novotel Brussels Airport Team

Apreciado Armando,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Your Novotel Brussels Airport Team

Dear Bradley,Thank you for taking the time to share your feedback.We're glad to hear that you found our room amenities satisfactory, with an 80% positive experience. Our team strives to provide well-equipped rooms for a comfortable stay, and it's rewarding to know we've succeeded in your case. Regarding the accessibility of our bathrooms, we apologize if you encountered any difficulties. We are always looking for ways to enhance our guest experience, and your comment is valuable to us. Although not mentioned specifically, our fitness center is regularly maintained, and we will ensure that all equipment, including the universal machine, is in perfect working condition.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear José Carlos,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

Cher Benjamin,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Your Novotel Brussels Airport Team

Dear Marc, Thank you for reviewing your stay at our hotel.We're thrilled to hear that our front desk team provided you with a smooth late check-in, despite a system outage, ensuring a start to your stay that was both friendly and efficient. Our staff is dedicated to delivering exceptional service, and your acknowledgment of their efforts is greatly appreciated.We hope that you will choose to revisit us. Best wishes,Your Novotel Brussels Airport Team

Chère Leonor,Merci pour cette appréciation maximale.Nous sommes enchantés que vous ayez passé un bon séjour parmi nous et que vous ayez apprécié notre emplacement à proximité de l'aéroport.Merci d'avoir noté la qualité du service.À bientôt pour une nouvelle expérience positive. Bien cordialement,Your Novotel Brussels Airport Team

Beste Marlene,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We kunnen niet wachten u opnieuw te mogen verwelkomen.Met vriendelijke groet,Your Novotel Brussels Airport Team

Dear Maureen.Thank you very much for sharing your positive review.We're delighted to hear that you found our beds comfortable and enjoyed the cleanliness of the rooms. Our team works diligently to ensure a clean and welcoming environment, and we're pleased that this was reflected during your stay. It's also great to know that you found the shuttle bus service to the airport fast and convenient, as we strive to provide efficient transportation solutions for our guests.We appreciate your ratings on room cleanliness, hotel condition, and service. Our commitment to maintaining high standards is unwavering, and we will continue to focus on delivering excellent guest experiences.It would be our pleasure to have you return on another occasion. Very best wishes,Your Novotel Brussels Airport Team

Estimada Rachida, Gracias por sus excelentes comentarios.Nos complace saber que han encontrado nuestras instalaciones al 100% de su satisfacción y que el servicio recibido ha sido de su total agrado. Trabajamos constantemente para ofrecer una estancia memorable y comentarios como los suyos nos motivan a seguir mejorando.Esperamos que vuelva a visitarnos muy pronto. Un saludo,Your Novotel Brussels Airport Team

Querido huésped,Nos complace saber que la ubicación y el servicio fueron de su agrado. Trabajamos continuamente para ofrecer una atención de calidad y nos alegra que haya apreciado la limpieza de la habitación y el estado del hotel. Asimismo, es gratificante que haya encontrado completos y satisfactorios los amenities de la habitación.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Your Novotel Brussels Airport Team

Dear Sumit, Thank you for sharing your feedback following your recent stay.We're delighted to hear that you found our location convenient for your travels and that our proximity to the airport served you well. Our team works diligently to ensure our rooms are maintained at a high standard of cleanliness, and your acknowledgment of this effort is much appreciated. Furthermore, we're pleased to know that you enjoyed the comfort of your room, as we strive to provide a restful experience for all our guests.We take note of your ratings and thank you for your candid feedback. Rest assured, we continually aim to provide excellent service and facilities to enhance our guests' experiences.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Cher hôte,Nous prenons bonne note de votre remarque. N'hésitez pas à solliciter la réception lors de votre séjour. Nous ferons tout notre possible pour assurer votre confort.Cordialement,Your Novotel Brussels Airport Team

Dear Gabriel,Thank you for this review about your recent stay.We regret to hear that your experience did not meet your expectations. We are committed to providing our guests with the highest standards of service, and we are disappointed that we fell short in this instance. While we understand that no compensation or explanation can fully address your concerns, we continually strive to improve our services and guest experience. Please rest assured that your comments have been shared with our team for review.We take pride in our hotel’s cleanliness, condition, amenities, and the service provided by our dedicated staff, which is often highlighted positively by our guests. Our team works around the clock to ensure that our guests have a comfortable and enjoyable stay, and we are saddened to learn that we did not achieve this for you. We would welcome the opportunity to discuss your experience further and invite you to contact us directly to see how we might restore your confidence in our hotel.We look forward to welcoming you for a more enjoyable stay.Best regards,Your Novotel Brussels Airport Team

Beste Monica,Hartelijk dank voor deze mooie beoordeling.We zijn verheugd te horen dat u genoten heeft van de rustige omgeving en de nabijheid van de wandelpaden, alsook de gemakkelijke busverbinding naar de luchthaven. Het doet ons goed te weten dat u tevreden was over de netheid van uw kamer en onze faciliteiten, en dat u onze service waardeert. Ons team streeft ernaar om elke gast een aangenaam verblijf te bezorgen.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,Your Novotel Brussels Airport Team

Cher hôte,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Your Novotel Brussels Airport Team

Cher Christophe,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez trouvé les chambres très confortables, ce qui est un point essentiel pour nous. Concernant le transfert vers l'aéroport tôt le matin, nous comprenons que devoir prendre un taxi n'était pas l'idéal. Bien que nous proposons un service de navette gratuit entre 6h et 23h, nous sommes conscients que ce service n'est pas disponible en dehors de ces heures et nous nous excusons pour le désagrément causé.Nous espérons, malgré cela, vous recevoir de nouveau parmi nous.Bien à vous,Your Novotel Brussels Airport Team

Cher hôte,Merci pour votre aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir de nouveau.Bien cordialement,Your Novotel Brussels Airport Team

Dear Catalina,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Your Novotel Brussels Airport Team

Chère Ngoc Minh,Merci d'avoir pris le temps de rédiger ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Your Novotel Brussels Airport Team

Chère Sandrine,Merci pour la rédaction de ce commentaire sur notre hôtel.Nous sommes enchantés d'apprendre que la propreté de la chambre, l'état de l'hôtel, le service et le confort de la chambre ont répondu à vos attentes. Ces éléments sont essentiels pour nous et nous nous efforçons de maintenir des standards de qualité élevés. Nous regrettons cependant que notre restaurant n'ait pas été à la hauteur de vos attentes. Bien que cela ne soit pas représentatif de l'expérience habituelle de nos clients, nous prenons note de votre commentaire pour continuer à améliorer nos services de restauration.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Your Novotel Brussels Airport Team

Dear Omar,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Your Novotel Brussels Airport Team

Dear Paulo,Thank you for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

Dear Guest,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for also appreciating our team's quality service. This will encourage us to constantly improve our performance.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

Cher hôte,Merci de nous faire part de votre retour d’expérience positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

Chère Viviane,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

Dear Marcelino,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team