Hotel vicino a Buchanan Commons - Buchanan

“I was in a bind and had to book at room at this place. I paid $482 for a night (surge pricing) and ended up not staying because it was not clean. The bathroom in lobby said out of use, yet as I waited and rang the bell, the staff member came out of the bathroom. What? Out of order but he comes out. Hotel room toilet had something sketchy and hotel in general had a bad odor. We did not stay but didn't get a refund.”

“Very convenient location to downtown Niles and south bend!”

“Staff and breakfast was great. ”

“Mediocre all around, wouldn’t stay again ”

“Very friendly staff. ”

“Property has changed ownership and the new owners are horrible. I had made this reservation 6 months ago as soon as I purchased tickets to the Luke Combs show. The new owners refused to honor my original rate that I had reserved months ago and decided to increase the rate by over $65 the day of. It was completely unacceptable and the most ridiculous situation I've been in. the hotel was run down and not clean as the previous reviews had said. I would definitely NOT recommend this hotel now that...

“Quiet, accommodating”

“The staff wa great!The roos are clean. It's quiet!”

“Newer, clean property. Rooms in good shape. ”

“The parking was easy, and directions were good. I enjoyed this stay. The rooms were well restored, clean and comfortable. I would totally stay here again!”

“Adequate room. Extended stay type of place so not many amenities. It is good for what we expected. ”

“Location is super convenient. I love that they have professional security ”

“Beds were more comfortable than I expected from a budget hotel. We stayed a couple nights and I was able to exchange our towels at the front desk easily. The pool area seemed to be mostly out of towels though. Overall it was a good stay for the price! ”

“My main issue was that only one of the three elevators was operational, which caused significant frustration and stress, especially when you're lacking sleep from traveling and your only desire is to reach your room and rest, but you're unable to do so because you have to wait for an opportunity to fit into the elevator as everyone is attempting to access their rooms. Also the signature that makes the double tree stand out if the amazing colors that we weren’t offer at registration, when I asked...

“Buyer Beware! Our room was not ready at 4:20 pm so went to our event. Came back at 12:30. It was a handicap access room (not requested). Carpet was wet, stained, gum smashed in carpet. Toilet ran, had to take lid of to fix each time. TV and remote did not work. Mirrors not clean. Long black hairs all over bathroom floor. The only time someone was at the front desk was when we TRIED to check in - otherwise you had to ring a bell or call a number. Hallway was filthy- not vacuumed. Bathroom had...

“Room was clean…staff was friendly and helpful.”

“Clean, close, and friendly staff!”