Guest house a Burnley

“Place was really easy to find but the parking was incredibly tight in an suv. The place was really beautiful but we instantly were told about occasions when people used to enter the building and sleep in empty rooms before we even checked in, which was a bit odd and doesn’t help. The room itself had everything you need for one night. The lights were poor and mostly not working and the towels, if you didn’t bring your own, were all clean, but ripped and aged.”

“I was extremely disappointed with my stay at this hotel. The room was very dirty and clearly not properly cleaned. There were noticeable yellow stains on the wall next to the toilet in the bathroom, which was completely unacceptable. To make matters worse, the bedding was unhygienic and didn't feel clean at all. I definitely would not recommend staying here.”

“Y”

“The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...

“Received room on the Keighley Road with rip roaring traffic which the windows and curtains couldn’t keep out. The welcome was fine but there was nobody with whom to check out.”

“Great location with parking on street, easy and comfortable stay. Pool table was a hit with my teen boys!”

“Good location, but some things could be improved We stayed at the hotel and overall had a mixed experience. The location is very good—it’s not far from the city centre and also not far from the train station, which was very convenient. The first room we were given had a double bed, which was fine as I was staying with my daughter. However, the shared shower was not working properly and there was no hot water. Thankfully, Joan was very helpful when we contacted her and arranged for us to move...

“There weren't shops or much nearby. But i think the purpose of this lodge is that you get to see the countryside and visit the 3 peaks Yorkshire as it's the closet by 27 mins drive. Plus it got a bath tub which is needed after a long hike.”