Guest house a Burnley

“We really enjoyed our stay although we didn't meet the owners we spoke to them on the phone and they were very friendly and welcoming we could not get the channels on the tv to work but that was probably us. We would stay again if we were up in Preston.”

“We arrived at the property to find that we had been double booked and no room was available as the property was now full. We had to find alternative accommodation in the area and we luckily found one property that had one room left. Grassington lodge offered no help in finding alternative accommodation due to their error. Extremely disappointed with how it was all handled and how we was treated and we would never use or recommend this property in the future.”

“Horrible experience. They gave me the wrong code for the lock box so I wasn’t able to get in until 645 pm. The place was a mess as well. When I finally got into my room it reeked of weed. When I told them about this they told me just to light a candle. I left and asked for a refund immediately, and they stopped responding until Expedia got involved. Then they eventually denied it. Awful service, gross place”

“The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...

“It is a nice convenient hotel. Clean. Tea and coffee facilities were nice to settle down nicely on arrival and when I woke up in the morning. Mini refrigerator was handy to keep my leftover food in the refrigerator to eat in the morning. Comfortable table and internet. I give 4 star only as there was no toilet in the room and I hesitated to leave my room in the middle of the night.”

“Great location with parking on street, easy and comfortable stay. Pool table was a hit with my teen boys!”