Hotel vicino a Byron Public Library - Byron

“Booked the stay for my wife for a business trip, she said it was a nice hotel!”

“Lukewarm water for shower. Stale cigarette smell in hallways and elevator. Staff members were very nice. Didn’t not use amenities or eat breakfast.”

“Janice that checked is in was absolutely horrendous! She talked to us like we were children and was very condescending. When we checked in, she asked how she could help us and we told her we were checking in. Then she continued to stare at us for a couple of minutes in silence until we said our name and then proceeded to say “there we go was that so hard we should’ve started there” and then go on about how she’s not a mind reader. But she never asked us for our name we thought she was finishing...

“The room was very nice the staff very friendly . The lady at the front desk was kind and helpful. The breakfast lady Nelly was exceptional at her job. She kept the dinning area very clean and she was so helpful to all the guests.The breakfast was very nice as well,. Thank you Nelly for such a Great Job.”

“Mostly there is no breakfast even though the images for the hotel start showing the lobby with breakfast. ”

“Good customer service. My only issue are the room dont smell good, bathroom shower not working, bathroom in general is outdated and not so clean. Carpet seem dirty. Need a lot of improvement.”

“The hotel was not clean. My room had a water leak from the ceiling, the room was not clean to a satisfactory standard, and the sheets and towels had a mildew odor. I will not stay here in the future nor will I recommend this hotel to anyone. Furthermore, when I was trying to checkout, the front counter was closed.”

“You have to pay for what you need to cook. ”

“Had people living in the motel. Was very noisy and smelled like mold. Do not recommend this place for any reason. Would have preferred to sleep in my car.”

“Didn’t feel safe”

“La habitación que yo tenía reservada no me la dieron me la cambiaron, cuando ingrese al habitación el aire acondicionado no servía y en recepción me dijeron que todo funcionaba hasta que les mostré una foto del cable dañado, después me cambiaron o habitación parecía todo normal hasta que encontré pequeñas cucarachas en el baño. Muy mala experiencia .”

“The room had two roaches I saw before I even turned the light on. I went to the front desk and they said that was the last room. The lady at the front desk was actually really nice and understanding. But I wouldn’t stay here unless you literally just need a cheap room and don’t care what it looks like.”

“The hotel was def an older hotel and nothing too great about it. Our room was just ok. Air conditioner made a lot of noise and curtains were broke. Our son’s room was terrible. Air conditioner broke in middle of night and next morning while he was in shower the water completely shut off. Front desk just said sorry. A lot nicer hotels right behind this one that I would highly recommend”

“My children and I took a road trip from Tampa to Louisville ky. I really need to stop and let the kids tun wild and I need to rest myself.The hot tub and pool was amazing... The stuff, Bre at the front desk was very helpful. And Rayshawn was the nicest waiter to my kiddos at breakfast. Highly recommend by this mom and kids! Thanks to the beautiful hotel and it's wonderful employees. ❤️ thank you”