Valutazioni basate su 419 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
4,3 su 5
84% degli ospiti consiglia questa struttura
4,5 Pulizia della camera
4,5 Servizio e personale
4,3 Comfort in camera
4,2 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Great Location But....

Data di pubblicazione: 1-dic-2016
Pro: The Location: right on the beach front (OK you have to cross a main road, but traffic was light) The atmosphere was excellent and the staff good.
Contro: Give us instant hot water.
Posizione: Expensive fahion shops all around and a very nice beach just across the road.
I got a really good deal on the room rate plus plane ticket from Expedia, But the rate did not include Breakfast; 40 Euros. A fairly simple supper in the ordinary restaurant was equally expensive and a G&T in the bar for Eur 25. Need I say more. It took ages to get the water hot enough to shower, a good job I was not in a hurry. The Ocean view required opening the window, leaning out and looking to the right. The room was large and the bed had it's own post code. Probably could sleep a family of four plus the grandparents.
Commenti Hotel
2-dic-2016 di Alessandro Cresta, General Manager, Hotel
Dear Anonymous, First of all, I would like to thank you very much for having taken the time to share with us your feedback. Your feelings are our main concern and are also very valuable to increase our quality of services. Please rest assured that I am really sorry to learn that, overall, we did not reach your expectation and I strongly hope we will have an opportunity to regain your confidence during a future stay in our property. I am pleased to announce you that the complete renovation of the hotel has already begun and will avoid the issue you had with the hot water. It will be a pleasure to welcome you back to create memorable moments in our property in modern and renovated rooms. Once again, I would like to thank you for your comments, which are taken seriously. I am looking forward to an opportunity to welcome you again at the Grand Hyatt Cannes Hotel Martinez and to demonstrate through deeds our enduring commitment. Best Regards,
2 su 5
di un viaggiatore verificato

Really not impressed...

Data di pubblicazione: 30-ott-2016
Pro: The Concierge...
Contro: The crappy part of the hotel!!
I had been to the Martinez a couple of times in the past and was very happy. However, this time..the hotel put us in the crappy part of the hotel...From the look of the rooms and the surrounding arts..you'd think you were in a 3 star!! To be honest...I would have been better off in the Clarion Suites down the road! No idea why...as it was hardly full!!
Commenti Hotel
2-nov-2016 di GHCHotelMartinez, Hotel
Dear Anonymous, I would like to thank you for having taken the time to post your advise following your recent stay at Grand Hyatt Cannes Hotel Martinez. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations. I can assure you that your comments concerning the room and the condition of the hotel have been taken into account with the greatest attention. For your information as you probably are aware the Hotel Martinez became a Hyatt property recently, it was decided to completely refurbish the hotel and the renovation will start in 2017, both guest rooms and public spaces will be redone. Please be assured that the comfort and the satisfaction of our guests are my first concern. I would like to thank you for your understanding and for helping us to improve the quality of our service. Once again, let me express you my most sincere regrets for not having met your expectations and we are looking forward to an opportunity to welcome you again at the Grand Hyatt Cannes Hotel Martinez so we could show you our improvements. Sincerely, Alessandro Cresta General Manager
3 su 5
di un viaggiatore verificato

Overpriced and tired

Data di pubblicazione: 8-set-2016
I paid euro 2000 per night for a suite. On top of that I had to pay for a lounger on their beach. Fitness centre very small and poorly equipped
Commenti Hotel
3-ott-2016 di AC, Hotel
Dear Guest, I would like to thank you for having taken the time to send us a review following your stay at the Grand Hyatt Cannes Hotel Martinez. I am sorry to read your comments of your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations. Concerning the beach, we do have an offer including the sun beds during the summer season, our reservation is able to give more informations and details on this regards. Please rest assured that the comfort and satisfaction of our guests are our priorities, we thank you for your feedback and valuable input. We are looking forward to welcoming you back to the Grand Hyatt Cannes Hotel Martinez Sincerely Alessandro Cresta General Manager
5 su 5
di un viaggiatore verificato da LINDON

Very conveniently located 5stars on the beach

Data di pubblicazione: 5-set-2016
I have stayed here previously and now it is even better. Highly recommended to anyone who seeks comfort and luxury.
Commenti Hotel
3-ott-2016 di AC, Hotel
Dear Imoda, All the staff will be informed of your positive review I'm glad to see that your journey corresponded to your expectation.   Be assured that the comfort and the satisfaction of our guests are our first preoccupation; your response is a real encouragement on that way and I'm really happy to see that we keep or even increase our level or service.  I look forward to welcoming you again at the Grand Hyatt Cannes Hotel Martinez and I present you with my best regards. Alessandro Cresta General Manager
4 su 5
di Nouf

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 17-ago-2016 su Hotels
3 su 5
di un viaggiatore verificato da Denmark

Fin havudsigt fra vores værelse med udsigt.

Data di pubblicazione: 8-ago-2016
Pro: Strandpier til hotellets gæster.
Contro: Istandsættelse af hotellet
Posizione: Bedste beliggenhed på marinaen.
Det er et fint hotel men lidt slidt. Vi havde bestilt seperat værelse til vores store døtre, men værelset var lidt slidt og vende ud mod en karaoke bar som lukkede ret sent. Vores værelse var heldigvis i lidt nyere stand og fungerede fint med super havudsigt. Vi havde nogle skønne dage og hotellet`s plus er at de har en 2 stjernet michelline restaurant hvor man kan sidde udendørs på en skøn restaurant.
5 su 5
di un viaggiatore verificato da uk

Great locayion

Data di pubblicazione: 8-ago-2016
Very friendly and helpful staff. Really good location. Superb beach factory across the road.
2 su 5
di Olga

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 5-ago-2016 su Hotels
5 su 5
di carsten da Copenhagen

Fantastisk hotel

Data di pubblicazione: 23-lug-2016 su Hotels
Et af bedste hoteller i Sydfrankrig fir såvel børn som voksne. Vi følte os virkelig hjemme fra morgenmad ved poolen til middag på hotellets Michilin restaurant. Var der i 5 dage, men ville gerne være bålet et par uger mere.
5 su 5
di Nikola da Stockholm

Nikola T

Data di pubblicazione: 10-lug-2016 su Hotels
Klassiskt topphotell!