Hotel vicino a Cape Schanck boardwalk - Melbourne

“Property was easy to check in and the front desk gentleman was very kind. The property itself is in need of upgrades. Carpets are worn. Elevator needs a spruce up. The room environmentally was dark, the temperature was comfortable and was very quiet despite being on a busy street. We didn't drive but there appeared to be adequate parking in the underground garage. The property felt safe. The housekeeping needs supervison. Room windows needed attention, tub had hair. Smoking is allowed on the...

“Dylan was lovely so no concerns with the check in process and being looked after. However the room we were given was poor. Things we noticed, acknowledging there’s works outside (but not in the room were: - Cracked balcony window. - No remote control for the TV and thus only way to turn it off/on was at the wall. - Cold shower. - Grimy kitchen table. - Random bowl of sugar lollies left on top of the fridge. - Old food left in oven. - Did not get the OneKeyReward referenced in the Expedia...

“On arrival reception not manned, Finding carpark space was difficult Basement carpark Lifts incorrectly marked Room not clean, crumbs on floor, marks on glass tables Pool was good, location was good. Administration not good, took 1 month to get pre authorised deposit refunded, as property did not clear pending amount.”

“Staff were so helpful”

“This apartment was great and has everything you need for a 2 week stay. It’s clean and spacious with all facilities including washing machine and dryer. We also went away for a couple of days without having to worry about our belongings as the building is secure. ”

“Everything was amazing! Staff were super helpful and accommodating!”

“Kitchen was great. Very roomy. Little dirty and had a leak in bathroom but otherwise fine stay.”

“Very good motel/ hotel.”

“Overall stay was pleasurable. Nice cottage and quiet surrounds. Just a few things- Lucky key box was already open as we weren’t sent a code or check-in details. Cobwebs and dust hanging from windows, ceilings and fan was an eyesore. In the accommodation folder says bacon, eggs and yogurts were supplied for breakfast, no yoghurts, and weren’t expecting Aldi packaged sliced ham instead of bacon and Aldi prima’s. No curtain to cover the window facing the loft bedroom which let the hot sun beam...

“Normal room, slow and single lift, blinking light in the toilet... There are some margins to improve”

“Good”

“Massive shopping complex nearby. Chadstone Shopping Centre”

“Very comfortable for an overnight or even a longer stay. I would have liked to have microwave available standard or optional for some kind of self catering ”

“We have stayed here 3 years in a row now and plan on staying again next year. The amenities and location is great! Check in and check out is so easy Bed is very comfy”

“Room was ok nice and clean. Shower was really good. Parking the car is a bit hit and miss. Had to park away from the room. Not a big deal as we didn’t have much luggage and only stayed one night. Overall it was ok.”

“This hotel is a home for displaced individuals, there were permanent residents in rooms that were not even one star quality. I did not even sleep there as I did not feel safe and instead booked a different motel down the road. My intuition was correct as when I turned up the next day I saw the reception front windows had been smashed in overnight. Definitely avoid this hotel”

“House keeping failed to clean our room when requested to do so. No teaspoons in the room with tea/coffee making amenities. Reception staff were helpful and courteous. Overall a basic stay hotel close to shopping centre and good off street parking”