Hotel a Carbon Cliff

“I wanted to share some feedback about my breakfast experience. I arrived around 9:35, well before the 10:00 closing time, but the selection was already very limited. Several guests, including myself, were asking for more eggs and potatoes, but the staff member in charge declined to prepare more, saying it would take too long. It was disappointing because breakfast was still being served, and there was clear demand for fresh food. I understand that timing can be tight near closing, but I would...

“Online pictures of hotel misleading - seemed nicer online then in person. Our $20 dollar Zyrtec bottle went missing and when we notified staff they did not seem to care and acted like we were lying. Did not provide any alternative to improve our experience. ”

“Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. ”

“Everything was good”

“Front desk was friendly and very helpful. Made a GREAT recomendation for a dinner spot. Rooms and pool area were spotless. Morning breakfast was fresh and tasty and their 24 coffee machine provided the BEST hotel coffee ive ever had!”

“Very clean and spacious rooms. ”

“Jaquelyne at the hotel front desk was awesome, making us feel very welcome. John at the players club desk was also friendly and helpful. Also while getting a bite to eat at the Sports Lounge Janelle was very accommodating, friendly and always with a smile.”

“Yes”

“Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult ”

“Checkin was fast and efficient. The room was clean and comfortable. The bed was clean and comfortable. Pillows were great. No lotion was provided.😞”

“Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. ”

“Great breakfast, warm pool, large room, friendly staff, great location”

“No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.”

“Clean room and nice breakfast. We were a little disappointed that the pool was closed but happy they are properly maintaining it.”

“Love it! Will definitely be back. I recommend this place to anyone. Check out the “RiverView”.”

“The front desk help was great. Especially noticed how friendly and helpful Raj was”

“Clean and comfortable.”