Hotel a Carterville

“Very nice, clean, modern. Only complaint is water pressure in shower and sink kind of weak.”

“This place was absolutely fantastic, from cleanliness to staff friendliness! The amenities were extremely useful! The gym had relevant equipment that was not dated! It included 2 separate rooms, one spacious space for weight training, one more intimate space for yoga/calisthenics. Maybe the gym was my favorite part! There was also a pool area (indoor). The courtyard was amazing, great place to enjoy the scenery or mingle with other travelers. The ENTIRE place here was conducive for business and...

“Kids enjoyed pool and breakfast.”

“Very nice breakfast ”

“This hotel needs a complete renovation. The bed was comfortable, but the bathroom was in poor condition. ”

“Great price for a nice king suite with jetted tub ”

“We reserved a double queen bed room and when we arrived they put us in a single bed room. A double bed. For myself, my sister, and my 18 year old son. They had to bring us a rollaway bed which was hard as a rock and the actual bed in the room was slanted and uneven. Thankfully we only needed it for one night but we won’t be staying here again. No offers of reduced rates or anything for our situation. ”

“Clean and quiet room. Breakfast was lacking.At 8 am coffee had run out, and no syrup for waffles. The other hot options (biscuits and gravy?)had run out.”

“Jeff was a great host. Very clean room and the hotel is well maintained.”

“great coffee and breakfast. very clean , friendly staff”

“The room was very clean. It did take some time to get it cooled off but was comfortable. The breakfast was very good.”

“it was good”

“Great stay…thank you!!”

“The hotel was very clean and well maintained. The front desk staff seemed distracted, but polite. I will stay again when in the area.”

“Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in...

“DIRTY TOP BED COVER- SHOWED OWNER WHAT LOOKED LIKE A PIECE OF CHEESE AND HE SHOOK HIS HEAD AND OFFERED A 10% NEXT TIME”

“First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...