Hotel a Carterway Heads

“Excellent for what is intended - a comfy stopover, friendly staff, and no frills”

“We were a little surprised that we were not staying in the actual castle to start with but the room we were allocated was brilliant and had all the odd/old characteristics that the castle would have had. The staff were very attentive - could not be faulted. Would certainly recommend.”

“Great hotel. The location is fantastic, the staff go above and beyond. A favourite spot for a getaway with opportunity to walk, visit High Force waterfall, have a drink in the cosy bar and dine in the elegant dining room. Breakfast was great - the food is obviously local and fresh.”

“Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price”

“Rooms were spotless Spot on”

“Breakfast was delicious with a good choice for both continental and cooked breakfast”

“Excellent hosts,very good value for money,nice location,good is really good,highly recommended”

“Tutto bene ”

“personale gentile, ambienti particolarmente puliti, ottima qualità e varietà della colazione, l'hotel ha piscina e zone ricretaive per bambini, nei dintorni c'è una zona tranquilla, nelle vicinaze c'è un centro commerciale enun supermarcato h24, sempre nelle vicinanze c'è la stazione del treno che consente di raggiungere il centro e i luoghi da visitare con un biglietto giornaliero. sicuramente ideale per famiglie in vacanza con bambini e in macchina. l'unica cosa che non ho utilizzato è stato...

“A good option for a family visiting Durham University or, as we did, attending a graduation ceremony. Only a 20-minute drive from the centre of Durham, but cheaper than staying centrally in Durham. Friendly staff, good full English breakfast. We had a room that slept 4 people, which looked relatively recently renovated with ensuite shower and toilet. Shower was good.”

“Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists.”

“Staff very helpful and friendly. Good food and varied real ales. Excellent bedroom, always clean.”

“Camera rumorosissima: mi sono svegliata a mezzanotte con un rumore di acqua che sembrava il grido di una persona… sembra di dormire in una cisterna. ”

“We would certainly go back staff very friendly the room was roomy everything you need.Resturant good suroundings were beautiful quiet as well. Best holiday yet .”

“Great place to stay, very nice room with nice on suite bathroom. Safe parking, good local amenities.”