Hotel a Castilla

“Great stay! The hotel is clean and the staff are excellent. Having a complimentary airport shuttle was a huge plus. The only downside was the shower pressure—it was a bit too aggressive for me—but otherwise, everything was perfect. I would definitely stay here again.”

“Mah il posto è bello.. li camere standard un po' cose cose..50-50”

“The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

“Great”

“No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared”

“The location is great but the attitude of the security personnel is horrible! We are well educated people to be treated that way he show his bad attitude! It’s so unprofessional and the vibes as a security personnel is not helping hospitality and management business at all! The properties is good but no essential toiletries!”

“Real accessible place. Comfortable stay and beautiful Mayon view.”

“All of it nice place will return”

“Close to places to shop and find good food. Staff is nice and very helpful. Clean rooms On our first stay we have to transfer to a different room 3X, first the air conditioning unit had a lot of water leak. The next was, the towel rack fell and the 3rd the room needed to be fumigated for pest control. Hot water control is not right. ,”

“Rooms are clean and comfortable to stay. Accomodation is always great... Definitely will choose to be back here in the future.”

“Awesome accommodation”

“During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area. After sometime, we were allowed to go back to our room. The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he...

“The free breakfast was horrible and the staff not even bothered about yourselves they don’t care at all”

“Great staff and entire property is clean. ”

“First room was horrible with no tv connection. Shower was cold and CR had a discussing smell. Moved to upper floor with bad airflow and intermittent WiFi , small room with no windows , you get what you pay for ,breakfast was terrible. Frozen meat fried up with center cold , Will not be staying again”