Hotel a Castroville

“Breakfast not included when you booked.”

“Very good stay”

“Very kind people”

“Upon arrival, they charged $20 per day for parking, totaling $80; I pointed out that both their website and Expedia stated parking was free, but the manager, Hina, claimed that parking incurred a fee for any app-based reservation and that the apps were aware of this. I stayed for five days and four nights, yet the room was never cleaned, and there was no toilet paper, shampoo, or bath towels. The day before I left, I witnessed staff members shouting during an argument with guests in the room...

“Friendly receptionist secured”

“elevators were a problem.. a big problem. We learned to use the stairs. Food and location are great, but gets a little crowded feeling with the complimentary food and drinks.”

“It was exactly what we needed.”

“Habitación con mucho olor a humedad. nos cambiaron de habitación, porque la original no cerraba la puerta: la cerradura automática no funcionaba correctamente. En la segunda habitación, la alfombra muy sucia y olor a humedad. Cortinas rasgadas en ambas habitaciones. Los pasillos y áreas comunes muy sucias.”

“Amenities as stated. Clean room. No frills, just the basics. Noisy a/c unit, but glad it worked. Facility is pretty run down. No house keeping service.”

“Clean room, nice staff, good breakfast.”

“Great stay!”

“We were fine, good breakfast!”

“Great”

“A well-maintained interior property, building exterior is a little rough. Staff was very helpful and the property is secured. Enjoyed the stay.”

“Friendly staff clean rooms”

“Nice hotel. Good variety of hot and cold breakfast items, including the typical Texas shaped waffle iron 😊. I have 4 stars because there were a few minor items in need of maintenance in our room. We gave a list at check out so hopefully those will be addressed. Great location for exploring the north side of San Antonio. Close to shopping and lots of places to eat. I usually take more pictures but I did get one of the amazing local inspired mural in the main lobby area.”

“Kelly and Pavin were great and very helpful. Good customer service and attentive to guest. Will come back again soon. Thank you.”

“We have stayed here numerous times over the last 6 months. They have still not fixed the entrance doors and forces you to use the door literally on the opposite side of the motel to your room. The last stay, the bathroom had a leak and the floor was continuously wet. Overall it is a decent place to stay but it is time they address the issues and spend a few dollars to fix the issues.”