Hotel a Caswell

“Great place if you just want a place to sleep and shower that is clean and convenient to west Pensacola. No amenities but an okay continental breakfast.”

“The room was filthy, the AC leaked water all over the floor, the hardware in the tub and shower was broken, the pool was closed, the TV was on a timer amd shut off every few hours and with only basic programming available, we got fresh towels once in five days and ran out of toilet paper. There was a 3/8 inch gap around the door inside the frame and people from the restaurant next door parked in our space for our room. The fire alarms went off twice and when I asked if everything was okay, I was...

“Tutto perfetto ”

“Only stayed one night it was peaceful.”

“Loved everything about this hotel and my stay here! Extra clean room! Big closet, comfortable beds! The outside areas are very nicely designed with fire pits by the amazing pool! Cleanest pool I’ve been too in years! Good breakfast also! I will be returning soon!”

“The continental breakfast was good. Although, it used to have more options. The room was odd. Was a lot of dead space where maybe a kitchenette used to be. No mirror for the vanity area, so I actually moved the full length mirror from near the door to use. The toilet paper holders looked like they were going to fall off the wall. They held the roll, although I'm not sure how exactly. Don't plan on sleeping in past 7am. It's constant door slamming up and down the hallways. Not sure if from other...

“Comfortable beds and pillows but the walls are VERY thin and we heard babies crying and dogs barking early in the morning.”

“Staff”

“Clean rooms, friendly staff!”

“It smells terrible. And the housekeeping lady had bad actitud.”

“Great place to stay. Stayed for 3 days. Great breakfast for the most part, they restocked as soon as they were out of items. Pool was warm and my son enjoyed it. Housekeeping did a great job stocking the towels and taking the trash. Beds were pretty comfortable as well. The only small complaint was the ac in our room was set to 68 and it felt humid in there for the most part. But all around a good experience.”

“Beach view”

“Beautiful beach view, staff was very friendly.”

“The floor was wet in its entirety. The chair was without a cushion and had metal showing. Expedia said that breakfast was included it was not. There was mold in the bathroom caulk. There was nowhere to plug in the coffee maker. We put it in the floor. It was disgusting. There was a bag of trash in front of the elevator that remained there. The pool was milky looking.”

“The room was nice and every time we asked for something they were helping us right away great stay”

“Great Stay and great staff.”

“The hotel is in a great location with free parking. Just minutes from the beach. They had a good selection of breakfast foods, which I appreciated. I would have given five stars, but there was mold on the ceiling of our bathroom. The room was otherwise clean. I did not find the staff all that friendly. Despite the negatives, I would consider staying there again in the future.”

“The room was clean, but we had a lot of problems with roaches. Had to get some Lysol from the office to kill them all around the refrigerator and kitchen area.”