Grazie a lei e speriamo di rivederla presto!

Molte grazie per la sua valutazione,è stato un piacere e lo sarebbe anche in futuro ospitarla nella nostra struttura. A presto, Primo Hotel Catania

thank you

Grazie mille, è stato un piacere ospitarvi nella nostra struttura.

Vi ringraziamo per la vostra recensione. Nonostante abbiate valutato il B&B "decoroso", ci spiace aver ricevuto 2 punti su 5 ed esser, quindi, penalizzati per un parere sul quartiere circostante che non rientra nella competenza dei servizi da noi offerti. Supponendo che vi siate trovati bene nella nostra struttura, vi ringraziamo per averci scelto. Distinti saluti, Primo Hotel B&B

grazie e stato un piacere

Super=)

Grazie e stato un piacere

Dear costumer, I followed you by phone because of your late check in giving you all the information to get in.I'm sorry you wanted to see someone at your arrival but you came late and you left in the early morning..but we were sure you would find any information to accomodate .We are placed in a central street that's why sometimes there is some noise .We hope to see you again next time in Catania to redeem ourselves. Thanks for your review

DEAR COSTUMER, WE ARE REALLY SORRY ABOUT THIS REVIEW. WE WILL DO OUR BEST TO IMPROVE AND HOPE TO SEE YOU AGAIN.THANKS FOR YOUR STAYING

Dear guest,Thank you for your reviews. We'll do our best to improve our hospitality.

Dear mr Robert,usually the reviews are left when a person makes their stay, you booked online and then didn't even show up and we were left with an unsold room. I don't find any logical sense honestly. I wish you a happy easter. B&B Primo Hotel.

Grazie per la sua recenzione, ne siamo grati, non vediamo l'ora di vederci per nostra bb

Thank you very much. See you soon!!

thank you very much for your review

thank you. We hope to see you again :)

We are sorry for your experience at our b&b, but about the layout of the rooms having a structure with more than one level the client must usually inform us about his needs, so we could guarantee a room on the ground floor we fixed the problem of our neighborhood as well but we don't agree about dust mites. thank you for your reviw, we'll try to improve it

Muchas gracias.

Goodmorning, we are really sorry to read what you wrote because during your stay we ask you if all was ok and you answered yes. we change linen when guest leave our B&B, so why you didn't tell us that you've find hair? strange... Our buffet breakfast has sweet, salt and local food, but if it was little for you we try to improve it. In any case we're asking why we have not received complaints during your stay. Have a nice day. Primo Hotel B&B Catania

thank you :) Primo hotel B&B Catania

Thank you, it's been and will be a pleasure to host you.

Good morning, Firt of all there are all descriptions on of our room on web and you have chosen the room. Our cleaning service use perfume in every rooms after finished to clean, not to camouflage the smell of what mold? In our rooms there isn't mold, so i don't know what please refer. When you had check in, receptionist gave you all information to enter and exit from the B&B, not only with voice but also with notes. At the end, our reception has time table and when you came back in the night were normally closed. Normally we accept all criticism to grow up and improve our service but in this case we disagree your review. Have a nice day, Primo Hotel B&B Catania

Thank you

Goodmorning, our shuttle service isn't included in price of your room. shuttle service is on request and you should pay separetely. We bring you to the airport cause your taxi was later. Thank you for choosing us. Primo Hotel B&B

Thank you for your review. Primo Hotel

Hi Mariana, we were happy to accommodate you in Catania; we will provide a better breakfast. Thank you to share your experience in our B&B. See you soon, Primo Hotel Staff

grazie lindae stato um piacere .sara nostro compito risolvere questi piccoli disaggi grazie x averci avvisato .e stato un piacere .

GRAZIE E STATO UN PIACERE Faremo di tutto x organizzare la colazione piu presto .

Grazie mille

Grazie .

Ti ringrazio. Come ai detto tu non ci sono problemi in zona ed è una zona tranquilla come ai visto.

Thank you

Ti ringrazio.lo stesso.

Grazie.

Ciao mathieu di che ai pagato la quadrupla stanza come una matrimoniale. Eri consapevole che il wi fi non prendeva in quel piano ma in tutto l resto della struttura cera. Le finestre che dici nelle sala colazione sono dei disegni x raccondarvi cosa ce nelle zone di catania. E le finestre erono apribili tanto che sei stato ad ammirare le case. I bicchieri ci sono anke di vetro tanto che ti ci sei bevuto il succo. Ci sono anke di plastica appunto x poter decidere se magari non vorresti bere nel bicchiere di vetro. X non parlare lo schifo che ai lasciato in stanza. Quando si lascia la recensione bisogna raccontare il bello e il brutto no solo quello che fa comodo. Il parcheggio ce a 2 minuti dalla struttura ma non ai voluto xche era a pagamento. Ti auguro una buona vita ciaoooo

Grazie. Thank you spyridon