Hotel a Central Waterford

“We don’t get the room we paid for and the bathroom was dirty and dirty towels”

“Nice and Clean”

“Check in was bumpy to say the least. Computer was down and the solo employee was a bit overwhelmed. Otherwise all good”

“Staff was very polite and very helpful”

“The room was decent but for over 200 a night I expected it to be a bit better. The shower and toilet were so loud when it was running you could hear all the noise in the room. the hotel said breakfast was included. There were apples, bread and waffles ONLY. The juice tasted like they added concentrate with no water. The only person that was decent was the shuttle driver- she was awesome. At the front desk I was handed the wrong ID, i asked to use a different card and was told no. The woman...

“I like the property, however the bed was hard.”

“This is a great little hotel which provided easy check-in and is accessible. The rooms are adequate and roomy.”

“Great experience, spacious rooms. Close to casino, with nice places to sit and eat at during breakfast.”

“Great stay ! Convenient to Foxwoods by walking or shuttle service!”

“Quiet and clean hotel. Nice area. The rooms were clean and they had the balcony door (had a screen) open so we had a nice breeze and fresh air upon entering our room. Not stuffy like the usual hotel smell. "Breakfast" is offered on site but there were very limited options (I'm not the picky type) so we opted for our bananas and granola bars we already had with us. Overall, nice accommodations. Can't complain.”

“Good restaurants, professional casino. The room was a bit outdated.”

“Clean room location was great.”

“The staff were very kind, however the property is in need of both cleaning and updates. Our shower had mold on the ceiling and the curtain liner, the jacuzzi tub needed to be cleaned, and the room definitely had a very strong odor. We were only able to get a smoking room and the scent was extremely evident, to the point where it affected sleep and made my clothes smell that I didn't even wear. I understand the appeal of a smoking room for some, but the small space made it hard to handle. The TV...

“The best thing about my room was the renovated tiny bathroom. It had nice marble and sink but the toilet seat was loose. And that was just the beginning of the poor state of things. The room was pretty clean but the door paint had been chipped and not repainted and the door handle was barely functional. I definitely used the deadbolt lock. The curtains on the window were a solid panel so you couldn't really open them. I slid them aside. Fun fact: the metal box the mattress sits on makes a cool...

“Everything was perfect! I will definitely stay again. Breakfast was amazing.”

“Nicest staff ever!!! Clean bathrooms and fresh carpets and linens. Breakfast buffet was also delightful. Front desk employees were so nice and helpful.”

“Clean, comfortable, and quiet! The Williams Center is perfect for budget-minded travelers.”

“Perfect stay all around we would recommend it to anyone looking for a quaint, quiet stay. Clean and comfortable Also a perfect location. Outstanding host.”