Hotel vicino a Centro Commerciale Braintree Village - Braintree

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“L'hotel tipicamente english (sia all'esterno che all'interno, sito in una bella cittadina, pecca di un po' di pulizia e di personale per niente disponibile e molto poco accogliente quasi altezzoso. In particolar modo quando il cliente non sa parlare benissimo in lingua inglese sembra quasi non capire. Il buffet delle colazioni scarso per i prodotti offerti e quel poco esposto senza scelta (es gli yogurt solo alla fragola). Tuttavia è possibile scegliere da menù una colazione tipicamente inglese...

“Clean”

“An outstanding property, I couldn’t fault this place. Very clean and has everything you need for a relaxing stay. The host was very professional at check in. Very secure for parking. I will definitely stay here again if visiting the area. Shops only 5 minutes walk. A true home from home feel from start to finish”

“If the mattress was good I would have given a full 10, but unfortunately it was severely dipped, The room however was very nice with quality touches.”

“The room was very clean, very comfortable, with quality fittings. Comfortable bed, quality bedlinen, soft towels, helpful host - highly recommended.”

“The sheets were clean, the bed was comfortable, the TV worked, the shower head and toilet bowl were dirty. Both these things ought to be spotless in a hotel, if they have cleaners then they are not doing their job properly!! The room was set for one person when the booking stated 2. We asked for another mug but didn’t realise about just one large towel until we had a shower and at that point just shared as unable to contact the desk unless we walked over to them. The price was cheap but even so...

“What a lovely place to stay! Stayed here for a night for work nearby. The room was pretty, the bed super comfortable, the temperature lovely and cosy, the bathroom toiletries and bed linens all super high quality. Wi-Fi was strong and meant I could work. But best of all, they really had thought of everything in the room… a thoughtful and plentiful hamper of breakfast items and treats; a mini fridge with fresh milk, juice, water, fruit and chocolate; a hairdryer; and even a pretty stone coaster...

“Room was clean and the staff were really helpful. ”

“Very friendly staff and a wonderful room with original beams and fireplace. We will be back soon! ”

“Just brilliant ”

“We stayed in this property for 5 days (December 11 to 16). On checking out, we asked for the total fee for our parking our vehicle for the 5 nights. We were told it costs £8 a night and to pay using the machine at the gate. We did. We paid £40 for the 5 nights. We got home, and received a £60 "fine" for parking at this hotel, even though we paid, we have the receipt and it shows in our credit card. We got another £60 admin fee charged by our car rental company to our card for this same...

“Excellent place to stay with a lovely cooked breakfast ”

“Breakfast is superb!”

“All the rooms seem very spacious and the two that we have used also have excellent bathrooms”

“Nice staff. But walls peeling in bathroom, door entry into room has huge gap underneath so you can hear everything in and out of the room. Flies buzzing around, bins being emptied at 8am next to our room. Mould in bathroom”