Hotel vicino a Centro Commerciale The Shops at CenterPoint - Grand Rapids

“The room was a lot nicer and more spacious than I was expecting, and the bed was very comfortable.”

“I liked everything about the property. Property was clean, friendly staff really happy with to stay.”

“Per i miei soggiorni negli USA utilizzo spesso Residence Inn perché li trovo ideali per le permanenze superiori alla settimana ”

“Everything was good”

“Easy check in. Clean room. Friendly staff. Great breakfast.”

“Our room wasn’t cleaned under the bed. Property could use some updates.”

“This was a great place to stay for me. When I travel for work, I certainly do not need any of the bells and whistles. The hotel doesn't have much amenities (just a small fitness room and a couple of vending machines) but the room was well modernized and very clean. I got the impression they spent the money on what matters and that's the way I like it. I interacted with two different staff members throughout my stay and both were absolute pleasure to deal with. The location was great too. Close...

“I did not have breakfast during my stay. Parking was accommodating.”

“The room was clean beds comfortable front desk staff was Ok. The pool area was under construction but yet open not sure what was happening with that situation. Our room had an entrance right onto the pool deck which ok which also lead to front lobby but you need a hotel key to exit and enter off the lobby That’s good for safety It was a nice stay would stay again if in the area. It was only 1 night family trip in progress. It’s also close to a lot of shopping n eat locations”

“Lovely, clean rooms, good breakfast offerings.”

“Not a 4 star hotel. Definitely was a hotel before and they're trying to make it appear better. carpet is old, wallpaper is peeling, room was ok, mattress was gross, stained. Bathroom small and had no vent fan. Its a hiliday inn with a different name. 2.5 starrs max. location is good, near airport and 28th street has anything you need. Must reiterate NOT a 4star hotel.”

“I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s...

“We stayed here after our flight was canceled. We chose this hotel because of the affordable price and the advertised airport shuttle. Before arriving, I called the hotel, and although they don’t have a traditional shuttle, the front desk arranged an Uber for us, which we appreciated. The front desk staff member was friendly and helpful throughout our stay. The property itself wasn’t spotless, and there was a slight odor in the lobby. Unfortunately, the Wi-Fi was not working during our stay. We...

“The accommodations were ok for a one night stay to attend a graduation. Room smelled like cigarette smoke and other guests were disruptive and loud throughout the night.”

“The attention and the terrible cleaning, the first time I stay in a hotel where I ask for cleaning service and they give me the broom and the dustpan to do it myself, it lasted a week and they didn't even give me toilet paper I had to pick up the dirty towels and take them myself to the laundry, it lasted a week and they never laid me or changed the sheet everything I had to do it myself and the food was terrible”

“This place is not a hotel. It is apartments. We stayed 8 days and we got two towels. Had to pay for more. Not soap, shampoo, etc. zero amenities. Cigarette butts every where. Marijuna in the parking lot. Front and back doors don’t lock. Don’t walk away, RUN”

“Yikes! Cigarette butt left bedside in a non-smoking room. Broken toilet seat and missing towels. Room smell prohibited continued stay.”

“Room had not been cleaned, dirty towels left on kitchen table, garbage in waste baskets . Toilet did not flush properly, ( they did have toilet plunger, thank goodness) smoke alarm was missing, exposed wires. Staff did come in to clean room, but did not warn about the toilet not flushing properly.”