Valutazioni basate su 128 recensioni verificate

4,6 su 5
100% degli ospiti consiglia questa struttura
4,9 Pulizia della camera
4,7 Servizio e personale
4,8 Comfort in camera
4,8 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 31 ago 2019
Commenti Hotel
1 set 2019 di Guest Relations Manager, Hotel
Dear guest, On behalf of our entire team at Pestana Plaza Mayor Madrid, I would like to thank you for taking the time to complete our survey and provide us with your feedback. Your opinion is very important for us to continue improving our service. It was a great pleasure for us to have you as our guest and we look forward to welcoming you again at our hotel. Best regards, Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 18 ago 2019
Centrale e con tutto quello che serve per tre giorni a Madrid, personale attento e di buon livello
Commenti Hotel
27 ago 2019 di Guest Experience Manager, Hotel
Dear Guest, Thank you for choosing Pestana Plaza Mayor Madrid and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards, Pestana Collection Hotels
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 8 ago 2019
Stanze piccole, per lo più rivolte verso l'interno, piscina e spazio circostante assolutamente inadeguati al numero di clienti dell'hotel.colazione ottima
Commenti Hotel
18 ago 2019 di Guest Experience Manager, Hotel
Dear guest, Thank you for choosing Pestana Plaza Mayor Madrid and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards, Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 30 giu 2019 su Hotels
Perfect stay, welcoming staff, nice room with great view
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 9 nov 2019
Commenti Hotel
11 nov 2019 di Guest Experience Manager, Hotel
Dear guest, On behalf of the entire team at Pestana Plaza Mayor Madrid, I would like to thank you for your kind comments regarding your stay and our service. We were delighted to receive your feedback. We hope you’ll visit us again soon to enjoy everything we have to offer. Best regards, Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 8 nov 2019
Fantastische ligging en top hotel! Heel lekker ontbijt , mooi kader.
Commenti Hotel
11 nov 2019 di Guest Experience Manager, Hotel
Dear guest, On behalf of the entire team at Pestana Plaza Mayor Madrid, I would like to thank you for your kind comments regarding your stay and our service. We were delighted to receive your feedback. We hope you’ll visit us again soon to enjoy everything we have to offer. Best regards, Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 6 nov 2019
Great room with a balcony and view of Plaza Mayor. Great staff and a special thanks to Laura for all her help
Commenti Hotel
7 nov 2019 di Guest Experience Manager, Hotel
Dear guest, Thank you very much for your comments regarding your recent stay at Pestana Plaza Mayor Madrid. We were very pleased to hear that you enjoyed the service and quality of our Hotel, particularly how helpful our team was. I shared your comments with Laura, who is very grateful for your kind words. We look forward to hosting you again at our hotel in the near future. Best regards, Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 1 nov 2019
Umfangreiches Frühstücksbuffet, zuvorkommendes Personal, viel Ruhe, toller Spabereich, Massagemöglichkeiten, Pool auf Dachterasse
Commenti Hotel
4 nov 2019 di Guest Experience Manager, Hotel
Sehr geehrte expedia user, im Namen des gesamten Teams des Pestana Plaza Mayor Madrid bedanke ich mich für Ihren liebenswürdigen Kommentar zu Ihrem Aufenthalt und unserem Service. Wir sind über Ihr positives Feedback zutiefst erfreut. Wir hoffen, dass Sie uns bald wieder mit Ihrem Aufenthalt beehren und alle unsere Angebote genießen. Mit freundlichen Grüßen Pestana Collection Hotels
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 1 nov 2019
Centrale ligging en restaurant zijn grote pluspunten.
Commenti Hotel
4 nov 2019 di Guest Experience Manager, Hotel
Dear guest, On behalf of the entire team at Pestana Plaza Mayor Madrid, I would like to thank you for your kind comments regarding your stay and our service. We were delighted to receive your feedback. We hope you’ll visit us again soon to enjoy everything we have to offer. Best regards, Pestana Collection Hotels
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 26 ott 2019
Pleasant hotel in a good location. Friendly staff and very clean.
Commenti Hotel
26 ott 2019 di Guest Experience Manager, Hotel
Dear Guest, On behalf of the staff at Pestana Plaza Mayor Madrid, I would like to take the opportunity to personally thank you for your feedback and review. It is very important for us to know that you had a pleasant stay with us and that we were able to help you create beautiful memories. It was a pleasure having you with us. We look forward to hosting you again at our hotel. Best regards, Guest Experience Manager Pestana Collection Hotels