Hotel a Chagrin Falls

“Staff was very friendly ”

“Very well kept property. Lots of extra touches that make the place feel like home. Plants, table ornaments, Knick knacks on shelves, games and books available. The free breakfast was awesome with both cold and hot options. ”

“Nothing to complain about”

“Clean room, comfy beds, friendly staff, everything you need to feel like home away from home. ”

“Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need. ”

“Good staff”

“This is by far the best Holiday Inn we have ever stayed at. The check in guy was friendly, efficient and gave a great restaurant recommendation. The bed was comfortable, the room was spotless, the breakfast has lots of option (including lots of fresh fruit), the fitness room had great cardio equipment and weights...my only complaint was the very strong scents from the Dove body wash, etc. ”

“The stay was awesome. I want to mention that There is a gentlemen by the name of Gagan. He was the receptionist and very rude when I was trying to get help with an issue online. I specified that my agent from Expedia was trying to call. The agent called 3 times and no answer. So I went to the front desk to bring this to his attention and he laughed in my face and said “do you see anyone on the phone, do you see the phone ringing??” After that I spoke with the very nice manager. Her name is...

“Avery nice staff member greeted us, gave us a wonderful, quiet room!”

“The manager was awesome and made sure I got connected rooms. The staff was excellent too”

“Friendly staff, clean room. ”

“Nice accommodations ”

“Amazing”

“It's a very old historical building so it was unique and had charm. We had one room upstairs and one in the pet wing since we had our dog. The room in pet wing wasn't as nice, and you could hear everytime some open or closed the doors so our dog barked alot, but its a great location if you plan to go to the Cuyahoga Valley national park. There are also plenty of places you can walk to including a really cute coffee shop. The rooms were very clean, just the bathrooms are very small. This is a...