Hotel vicino a Champlain Valley Transportation Museum - Plattsburgh

“Terrible smell. The mattress and pillows were super soft you would sink in the bed. The bedroom didn’t even have a small table to sit down have a coffee”

“Lousy breakfast”

“Charlotte at the front desk and the good coffee was the best part of our stay. Checkin time is at 3:00 but our room was not ready. We never got check in until 6:00 without any compensation for our troubles. There were 2 other couples who could not get check in because the rooms had not been cleaned yet and there were no clean towels! She called the manager, James Ballard and he would not even come in to help with the problem!!! The room had missing lamp shades, cracked window blinds, and dirty...

“Room was clean but had a little bit of a musty smell (think it was the air conditioner) but wasn’t overwhelming. Bed was very comfortable & staff were awesome!! Friendly, helpful and would go out of their way to help with anything, and this was not just one person, every staff member I came into contact with was over the top friendly & helpful. I would definitely recommend. Great stay!!”

“Bed with broken springs No one at the counter had to wait 10 minutes to find someone Both vending machine were broken had to go across the street to find water After explaining to the front desk they just said it’s too bad Will never go there again”

“Everything was great. Person at front was very helpful with restaurant recommendation to Texas Road House for dinner.”

“Had food in the microwave when I got in the room very rude staff”

“There were couple of spiders crawling on the ceiling and towels were not fresh / clean.”

“All was great!! Clean room great cinnamon rolls and coffee! I am a lawn person, nothing to do with anything else but could have used a lawn mowing!”

“The check-in was in a different building. Odd but it worked. On 2nd floor with no elevator. Room was good size. Decent bathroom, small fridge. Beds and pillows were good. Saw indoor pool but did not use. Bfast was good with waffles and a couple hot items. Great location off Highway. Would stay again.”

“The rooms was terrible. I had to go to Walmart and get lysol for smell and clorox”

“Beautiful area. Very enjoyable time. We will be back!”

“Had a dirty cup (unwashed/ washed improperly). Towels has stains. Also there was loitering and people hanging out in the parking lot outside our window on a Thursday Night (holiday long weekend) at 2:30-4am smoking and hanging out in the parking lot…. Management needs to stop this . I didn’t get any sleep . Have stay here before without issues, but this last stay wasn’t great”