Hotel a Chapman

“Close to our stop”

“Staff was such sweethearts and trying their hardest with their being only 2 of em”

“The staff are genuinely nice and professional. We had returned one night and a car with lots of stuff in it door was open. Unloading, returning or error? Front desk said if no one came in 10 minutes she would close the door. Welcoming atmosphere, clean remodeled room. We stay here several times a year when we return ‘home’ to JC. The staff reflects JC very well.”

“Staff was very friendly.”

“The entire staff was so nice. Ms T and Brooke were super friendly abd talkative. The front desk lady was very nice as well. The rooms were comfy, clean, and very dark when the blackout shades were drawn. The lobby has tea and lemon water, coffee and mints on hand. The place is small and homey. Breakfast was good Parking is easy. Location is great. I would 100% stay here again. I have nothing bad to say. All places should have a staff as nice as this one does.”

“For $130, I would expect the room to be clean. Bathroom had alot of water damage under the sink on the wall same for around the bath. Sink faucet moved completly over when we turned it on and off. Breakfast was ok, but bread products were definitely not fresh.”

“Water pressure was good and a/c worked. Just a cheap no frills hotel that is lacking some maintenance”

“As another reviewer said, the pictures posted by the hotel are deceptive. This place smelled so bad throughout, we checked out immediately upon seeing/smelling the room. I should have looked at more of the reviews. Things look dirty and dated, including carpeting and furniture throughout the building. It has the stench of urine/wet dog as soon as you walk in. I expressed my concerns to the staff and they shook their heads in denial. Trust me, don’t stay here. Expedia gave us $25 as an...

“The room was nice and the breakfast, great. The only problem was that the pool was closed, and we had seen no announcement or indication that that was going to be the case. Since we travel with kids, the pool makes an enormous difference when we pick somewhere to stay. We paid a higher nightly price overall because we saw that this hotel had a pool. In other words, we paid for a service that we did not receive.”

“I love the staff and the property is well kept up. The room is very clean and comfortable. I definitely will give this hotel 2 👍 ups. Excellent customer service!”

“All of it”

“1. Property manager has no clue what her job actually is. 2.The property is falling apart, it is a trip hazard for anyone who stays there. 3.There is no service of any kind, no trash collection, you have to dump your own trash, no dirty linen replacement, you have to ask for fresh towels, washcloths, hand towels,etc. daily, the bathtubs are dangerous they are NOT! slip resistant I had to purchase a bathmat from the local store in order to safely take a shower. 4. The rooms are filthy. I will...

“Staff was friendly! One of the most sketch places I’ve stayed. - the door did not close properly and I had to hold my whole body against it to close and dead bolt it since that was the only lock out of 3 that worked -no towels in the bathroom to use -the door to go inside was propped open by a rock… -my mattress had no fitted sheet, the bed was not fully covered -only 2 tiny lumpy pillows -no WiFi -only 2 of my lights worked and that was the bathroom and one lamp so it was very dark -leaving no...

“The staff were very mindful but the room I was in wasn't clean.”