Free Shuttle Unavailable Weekends: Bait & Switch!
Data di pubblicazione: 21-lug-2017
I booked this hotel because of its proximity to the UVA campus and its promise of a "free airport shuttle" featured prominently on both the Expedia and Hotel websites, as well as on Expedia's booking confirmation. After emailing the hotel twice via Expedia's "Manage Booking" option to schedule the airport pick-up time and weeks later to remind the staff of my Saturday arrival, I was only told upon arrival at CHO airport that "the shuttle doesn't runs on weekends." On the plus side, the hotel is within walking distance of campus for those who love to walk. Moreover, its breakfast is decent. The hotel itself, however, is very run-down, with huge stains on the carpeting (over one square foot in places like the elevator). The description and website photos make this hotel look somewhat classy, but perhaps the only thing that's a bit upscale is the facility's price.