Hotel a Cicero

“Great property. Staff was solid for check-in. Rooms very nice. One elevator was inop but the other one worked in a timely fashion. Bathroom was partially updated but tub and tile a bit dated. Minor complaints. Overall excellent location, hotel and staff. Would definitely book again!”

“Room was clean, staff good and breakfast was good.”

“I had a very pleasant stay at Tru by Hilton. From the moment I checked in, the staff was friendly, professional, and always willing to help. Every interaction during my stay was positive, which made the experience even better. The room was clean, modern, and well organized, and the overall atmosphere of the hotel felt comfortable and quiet. Breakfast was also very good, with a nice variety to start the day. The location is convenient, with nearby restaurants and stores, which made everything...

“The hotel is in need of some serious restoration. My room had horrible moldy caulking around the bathtub, sink and shower area. Disgusting.The room smelled like dank gym socks and somebody had been smoking in there at one point although the room is non-smoking. The hot water did not last very long. And the shower head..... Yuck! The water only came out of a portion of the shower head and there was so much calcium and gunk build up on it, I felt like I was in some YMCA locker room. I probably...

“Breakfast was great. ”

“Yes very pet friendly ”

“It was great but no interaction with staff at all”

“Didnt use laundry service. ”

“.”

“The room was not clean, grout in bathroom was dirty, the floor felt dirty and wet. There were bugs in the room. They had leaks on the floor in the halls and the elevator was OOO. The staff was just average, and the breakfast menu was sub par, along with this it also felt unclean. I would not stay here again.”

“Great!”

“When we first arrived, the heat in our suite wasnt working. The front desk gentleman was on it. He quickly got us into a new room! ”

“Clean & would stay again”

“Make sure you have you id and card to match I was traveling with my kids and I used my hubby card but he was not here with me. It was good that she made sure and helped me check in but asking my hubby to fill out paperwork work and send it back very happy for the help and her doing her job ”

“The room was very clean. The staff was friendly with every interaction. I felt comfortable and relaxed in the room. It was close to everything I needed. ”

“Everything good”

“I wouldn’t recommend this property. Our room was dirty, many items were broken in the room. The exercise room was locked and unavailable, breakfast was instant coffee and waffles. Not good.”

“Multiple windows had cardboard over them. Room was clean.”

“All good”

“Everything was perfect”