Hotel vicino a Cinemark Merriam - Mission

“Nos hospedamos con mi novio en el hotel viajamos por el mundial, tuvimos una buena estadia, la recepcion fue bueno solo tuvimos inconvenientes para registrarnos por el idioma ya el personal solo hablaba en ingles pero nos pudimos entender. La habitacion estaba limpia y con todas las comodidades. El desayuno completo y variado. El hotel tiene un aspecto antiguo pero me parece lindo como se conserva y esta bien cuidado.”

“It was a good stay. The room was clean and everything.”

“Was clean and good attention ”

“Not bad for the price”

“Most time when you book a room, you get minimal supplies. We got nothing. Not even a coffee maker. We had to go out and buy basic supplies to stay there. Definitely bring your kitchen utensils.”

“Very clean and comfortable, helpful staff and convenient location.”

“Too expensive for what it is”

“The lobby was unkempt and the front desk was sticky. The room we were issued smelled like smoke. The staff didn’t help with our concerns and were indifferent to customer service.”

“Cumple con lo ofrecido, si va en vehículo propio es ideal porque tiene un gran parqueadero. El desayuno es todos los días lo mismo, pero por el precio está bien!”

“The front desk staff was friendly and on top of any problem you have. The room wasn't clean, before I went to take a shower I grabbed a towel, it was damp and had pubic hair on it. Used tissues wedged between the bed and the nightstand, bedding was dirty and had hair that wasn't mine in it. The floor was sticky like it hadn't been washed in a while, pink stuff on ceiling. Housekeeping shouted at you in the hall while leaving the room to see if your checking out. Walls in the room were damaged.”

“I worked in a hospital as a housekeeper that received #1 on cleaning and sanitation by the state board. I was trained 😉 on cleaning by a professional who was in the business and directed our department for 30 years. These rooms are not cleaned! They get a 2 on cleaning. I saw an Indian lady, elderly, cleaning rooms with a towel on a stick. She used it in every single room on my floor. Bathrooms and living area, same towel mop!”

“Initially I was given a room that had a refrigerator not working properly and the phone didn't work for me to timely let them know, I went down to the front desk and the employee was friendly and worked quickly to get me into another room. Everything after that went very well. The price for the amenities was a good deal.”

“La atención debe mejorar”

“I enjoyed my stay and found the hotel clean and of good quality. However, it was the most expensive hotel of my road trip and, unlike all my other stays—even those costing half as much—it did not include breakfast. Complimentary breakfast would greatly improve the value and overall guest experience.”

“Staff was very helpful. Room was clean. Had an enjoyable stay.”

“Good position and also nice the historical bulding but inside need to be renoveted. Very good the restaurant and breakfast”

“They provided a ride to the concert which was less than an Uber. Room did have a slight odor, however, for one night it was okay.”

“Property manager is a toxic influence on staff. Customer service training required.”