Hotel vicino a Citi Plaza Mall - London

“Staff was very helpful and kind”

“Quaint, clean property with easy parking, and cozy, wood-paneled dining room. We had dinner on the earlier side (drinks, salad, entrees all outstanding with great service to match) and took a scenic evening stroll by Thames Parkway. Ended the night with a movie on Netflix (included), and the next morning enjoyed a lovely brunch spread of fresh fruit, pastries, smoked salmon, bacon, eggs, and potatoes. Did not have time to try the spa services, so can't comment there, but maybe next time. Would...

“Staff were very friendly, helpful and responsive. Our toilet flooded right after check-in and staff responded quickly and professionally to address the situation. Room was clean, well maintained and great for any length of stay for business or pleasure. Breakfast had excellent variety and staff was friendly and helpful. Thank you ”

“Clean and friendly staff.”

“The room was beautiful. Loved the vibe of the room. An old factory turned into a hotel. Very cool. Staff were more than helpful as we had a special request which they were able to accommodate. The separate kitchen area created a nice bar like atmosphere. Great for entertaining. Heated floors in bathroom. Pool and hot tub also great. Hot tub outside was hot and relaxing. ”

“The hotel was very tired. The elevator creaked and the carpet in our room was old. The beds were not exactly tidy and there was so much noise in the room it felt like there were other people sharing the room with us. Noise continued to 5a.m. Needless to say there was no sleep, the hotel personnel did not intervene and we will NOT be back.”

“Yes everything was great including breakfast.”

“Carpets were really dirty in the room. Front door Staff were great and helpful ”

“Awesome experience all around.”

“Kids had a great time in the pool and arcade. Rooms were clean and quiet. ”

“Very clean and the staff was very polite and very helpful”

“The property was very clean, staff were great and breakfast very good.”

“Clean room, though bathroom plunger was coated in dust. Room was clean and comfortable bed. Extra blanket and kettle would have been appreciated. ”

“Clean large room with lots of space for the kids to have fun while in the room. Staff were very friendly and accommodating. Pool felt cold possibly because of room temperature ”

“Clean environment, friendly staff. I'd stay here again”

“the internet did not work, the TV did not work, there was stains on bedding and towels. Mold on one of the beds, Constructions outside disruptive all day,”

“Amazing ”

“Had breakfast in the restaurant ( potatoes were over seasoned - ordered à la cart not buffet ) and dinner in the bar area. Food and service was good ”

“The room was great except that the TV remote did not work and the bathroom sink was clogged. There was a kids hockey team staying here and there was food garbage left in the halls and elevator. ”

“Hot tub was great and AC kept the room at a perfect temperature. ”