Hotel a Clarksburg

“Clean room and comfortable beds, convenient location”

“I didn't even get passed the front desk. The lady there was rude when I went to check in. She told me that I can't stay there because I was local and they don't book rooms to locals. What if your house is being fumigated or it caught on fire and you needed a place to stay??”

“Todo muy bien”

“We had a suite that was reasonably priced, clean, and was very comfortable. Very nice experience!”

“Room was clean and beds were very comfortable. Would definitely stay again if I’m in the area.”

“Good”

“Hotel appearance filthy. Felt very unsafe there. Literally laid towels on room floor instead of being barefoot on carpet. Smelled pot in hallway as I was walking to room. Outer doors were propped open with rocks. Holes in hallway walls. Outside stairs were overgrown with tree branches hanging over and unsafe. Steps to outside entrance needed swept. All in all I would never recommend staying at this hotel.”

“We will absolutely stay here again, when in the area. Very clean and the staff were very kind.”

“Beds were adequate. Didn’t find any bedbugs but there was dog urine on the rugs in the hall and in the elevator. No bath towels in the room. The chair at the desk was falling apart. Had to request a different one. Very sad state of affairs 😩”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

“Everything was phenomenal. From check-in to check-out, we had a great experience. I highly recommend it.”

“let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

“The hotel was clean and everything was in good repair. The staff were efficient and got us checked in and out without issue. I’d stay here again and would recommend it to friends traveling in the area. The room was smaller than we expected but had everything we needed.”

“The cleanliness”

“Room was clean. The bedding was nice. The hallways smelled sooooo bad. The room had a small smell to it but nothing too bad. The outside property was dirty.”