Hotel vicino a Cleveland Metroparks Zoo - Cleveland

“The staff were wonderful”

“Hotel bellissimo, elegante e pulito in posizione meravigliosa al centro di Cleveland, a pochi minuti a piedi dalla Rock and Roll Hall of Fame. Colazione eccezionale e utilissima la possibilità di cenare a buffet con tre drink inclusi fino alle 19. Infine comoda la piscina con la vasca idromassaggio con acqua calda che ci ha permesso dopo cena di rilassarci alla fine della nostra giornata in visita durante il nostro viaggio on the road tra Canada e USA. Assolutamente da consigliare!”

“The staff were amazing! The walls are so very thin that I could hear every single word the upstairs people and the people next-door to me were yelling at their children. I could also hear the TV shows. The fan and air-conditioning unit does not stay on no matter what I tried to set it on, it just comes on intermittently. It was an absolutely terrible night of sleep.”

“My daughter and I booked a stay here for a night in Cleveland, OH. I did not feel comfortable staying alone with my daughter in a room in this house and we left and booked another hotel. If I was with my husband - I would have stayed. But it was just us 2 gals and my daughter is 14. Overall Pros: Parking right on premises Interesting area Great for larger parties Craig was quick to respond when we asked for early check in. And quick to help us get in when we couldn't get the door code to...

“Nice place. Good breakfast. David was helpful at the front desk.”

“The breakfast wait times are ridiculous, one member of staff on duty and waiting 55 minutes to get a cup of coffee and place our order is not acceptable, we raised a concern with reception on day one regarding this but nothing improved during our stay, coffee refills were impossible to get, we had to wait for cutlery so long the food went cold”

“Great location for a concert at Browns stadium! Hotel was spotless and spacious and staff was friendly!”

“Nice on-site gym but hot.”

“Would stay there again”

“The property best feature was it's location downtown a proximity to sports venues and the casino. The room was very large and would have great for an extended stay. It was very confusing how to get into the bldg and very unusual set up for desk.”

“Great stay”

“Very very upset. Paid almost $400 for a night stay here and our bedding had stiff stains on both beds, pillows and there was dirt or somethimg looking like dirt on one of the beds bedding also.”

“Personale molto gentile e professionale. Stanza grande, comoda e pulita. Colazione migliorabile con poco sforzo (suggerisco una omelette semplice come alternativa a quella con i peoeroni) Nel complesso esperienza molto positiva.”

“Camera grande e bella, materasso NON BUONO”

“Never again.”

“Very helpful staff- they allowed us to extend our stay an additional two hours at no additional charge! The valet car service was excellent. Breakfast at the restaurant was lovely”

“Everything was very nice. We stayed here 2 times already”

“Mi è piaciuto molto il soggiorno al residence inn, personale accogliente, gentile e sempre disponibile. La camera grande e spaziosa, letto comodo, con salotto e cucina, bagno grande. Ero al secondo piano vicino alla sala colazione, mai sentito rumore di traffico in strada e nemmeno dalle stanze accanto. Wi fi ottimo. Di fronte al Rocket Mortgage Fieldhouse, a 10 minuti a piedi da Huntington Convention Center. Si trova vicino a numerosi ristoranti, alla stazione del treno Tower City...

“Really enjoyed our stay on the property!”

“very clean hotel, excellent breakfast, staff was AMAZING!”