Valutazioni basate su 624 recensioni verificate

4,0 su 5
82% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,1 Servizio e personale
3,9 Comfort in camera
4,0 Condizioni dell’hotel
Recensioni verificate di Expedia
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da Dubai

Decent Hotel but service could be better

Data di pubblicazione: 16-gen-2017
Good hotel at a decent location. Decent breakfast buffet. Rooms are spacious by German standards. Only gripe I had was that the hotel has its private parking but are charging extra in addition to the room rate for staying guests.
4 su 5
Consigliato
per Famiglie
di un viaggiatore verificato

Prima hotel, dicht bij de tram

Data di pubblicazione: 9-gen-2017
Pro: Ligging ( geen mooie omgeving, maar wel praktisch), ontbijt, erg schoon.
Contro: Rekening houden met kamervoorkeur.
Posizione: Prima. Tram op loopafstand, winkels in de omgeving.
Prima. Zeker als je geen umweltsticker hebt en toch snel naar het centrum wilt. Wij hadden een rustige kamer gevraagd i.v.m. kinderen. Helaas zaten we tegenover een aantal jongens van het voetbalteam. Deze jongens vonden het nodig 's avonds en 's ochtends op de deur te bonken....
3 su 5
di un viaggiatore verificato da freiburg

Zu kleines Familien Zimmer !

Data di pubblicazione: 31-dic-2016
Zimmer war für 4 Personen viel zu klein !bett an Bett mit grad mal 30 cm Platz dazwischen ...
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da ipswich

Decent base

Data di pubblicazione: 26-dic-2016
Pro: Access off motorway, Reception staff Proximity to public transport into Koln Swimming pool & sauna Bathroom
Contro: Room decor is dated Costly breakfast Cheaper or free parking
Posizione: Situated just off the motorway and a minute walk from public transport, plenty of retail units, fast food outlets and a supermarket also close by.
This hotel was ideal situated just off the motorway so easy to get to and to explore Koln whilst able to leave the car without paying excessive city parking (but you do have to pay to park). check in was very easy with friendly, polite fluent English speaking staff. The rooms (we had two booked) were generally clean and they were adjoining which was helpful but not requested (so demonstrates good customer service), but the decor was dated in terms of style and colour. The size of the room was good with a double and single bed in, plus a pull out if required. There was no ac/electronic heating control which made if difficult to regulate the temperature but with a window ajar it was not too noisy. The bathrooms boasted a strong powerful shower with plenty of hot water or bath if desired. The hotel also supports a nice fitness pool which was available all day, as was the small fitness room (treadmill, bike, cross trainer) and a sauna (open in the evening). Situated on the west side of Koln, the number 7 tramline runs a minute walk away and will,take you into the centre of Koln within 20mins. Also close by are a number of fast food outlets and situated across the road a couple of supermarkets ideal for daily provisions. The draw backs to this hotel are the cost of food on the restaurant menu (including the cost of breakfast) and the charge for car parking given that it is barrier controlled, otherwise little more to complain about. Would probably stay again.
2 su 5
di un viaggiatore verificato

Data di pubblicazione: 27-nov-2016
Teuer Zimmer /Bad sehr klein. Dusche ein Witz . Nicht empfehlenswert
4 su 5
Consigliato
per Tutti
di un viaggiatore verificato da bei Berlin

Das nächste Mal wieder!

Data di pubblicazione: 3-nov-2016
Posizione: Stadionbesuch,
Das Frühstück ist zu teuer, für das was geboten wird. Keine Salate und kein Lachs für 19€ pro Person.
5 su 5
di un viaggiatore verificato

Data di pubblicazione: 24-ott-2016 su Hotels
Good location check in and service
4 su 5
di un viaggiatore verificato

Questo viaggiatore ha solo assegnato un punteggio Data di pubblicazione: 16-ott-2016 su Hotels
3 su 5
di un viaggiatore verificato

Colazione deludente, resto OK

Data di pubblicazione: 14-ott-2016 su Hotels
Colazione deludente, resto OK
3 su 5
di un viaggiatore verificato

Um 2 Uhr Nacht öffnet Personal Zimmertür

Data di pubblicazione: 5-ott-2016
Hallo, wir waren 2 Nächte im Hotel. In der zweiten Nacht wurde vom Personal zwischen 2 und 4 Uhr unser Zimmertür geöffnet (komplett geöffnet) und nicht mehr verschlossen. Gegen 4 Uhr habe ich dies bemerkt und die Zimmertür wieder verschlossen. An der Rezeption hat mir eine Mitarbeiterin dann mitgeteilt, dass der Kollege eine Zeitung ins nachbar Zimmer bringen wollte und da woll unsere Tür offen gelassen hat. So Viel zur Sicherheit in diesem Hotel:):):) Kein Entschuldigung vom Hotel/Personal ich denk dies ist kein Einzelfall in diesem Hotel. Für mich nicht tragbar, denn wir hatten unser Kind 2 Jahre alt dabei und wenn dies das Zimmer unbemerkt verlässt, dann Danke Schön an das Hotel Mercure und dem Super Personal.