Very friendly staff and resort feel
Data di pubblicazione: 1-nov-2016
We very much enjoyed our stay at the Hyatt Newport Beach. I was attending a conference at a very nice business hotel in Irvine, and my wife was visiting with friends, who mostly came to the Hyatt. The staff at the restaurant were extremely welcoming and friendly to her, accommodating her and her guests and making them very welcome. The grounds are very well maintained, and lovely to walk through. Pool and Jacuzzi were relaxing and comfortable. Hotel is older, so it is not really 5-star, but the team members went beyond. many examples of friendliness, doing more than asked. We needed to switch rooms at the start because AC was faulty, so that is a negative, but the team made the change quick, and the second room pleased us more, so we were happy. We would stay here again for sure. Great location near beaches, Fashion Island.