Valutazioni basate su 1.378 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,9 su 5
75% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,2 Servizio e personale
4,0 Comfort in camera
3,9 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
3 su 5
di un viaggiatore verificato

Nice Hotel - too many extra fees

Data di pubblicazione: 26-apr-2016
Contro: Reduce the amount of extra fees.
Posizione: Balboa Island and pier are a must!
We were able to check in at 10:00 am which was great! The room was clean, bed was comfortable but the bay building was a little dated. I was very disappointed when I checked out of the hotel and had $25 resort fees, $25 parking fees and taxes added onto our bill. I was aware of the $25 resort fee but sadly assumed that covered the parking. We didn't use any of the resort options as the weather didn't cooperate with the pool and we decided to spend our time at the ocean instead.
2 su 5
di un viaggiatore verificato da Los Angeles

A dreary dump!

Data di pubblicazione: 25-apr-2016
Pro: The service staff was great.
Contro: The staff checked me out every day, though asked not to. When I did check out nothing was ready thoughI'd called the desk.
Posizione: Great location near Fashion Island.
Rooms couldn't be more dreary and decor is cheap and tired. The room service has the highest service charge of any hotel I've ever stayed in. No way is this a four star hotel. Two stars is more like it. Too bad because the location is execellent.
1 su 5
di un viaggiatore verificato

never again

Data di pubblicazione: 24-apr-2016
Pro: nothing
Contro: everything
Posizione: that was only good thing
sluggish bath tub, bad parking, bad room location for a senior, too expensive add ons for things not used
4 su 5
di un viaggiatore verificato

Nice hotel close to shopping and the beach

Data di pubblicazione: 23-apr-2016
Contro: Self parking is quite far from some rooms
Posizione: Fashion Island is minutes away Corona del Mar is 5 minutes away
Very conveniently located near great restaurants and shopping. Service was good
2 su 5
di un viaggiatore verificato da Idaho

Terrible Parking and Fees

Data di pubblicazione: 21-apr-2016
Pro: There were multiple pools so it was never crowded.
Contro: Make it more clear that there will be parking fees, or remove them since the parking is so far way from some of the rooms.
Posizione: The location was fairly close to Newport Beach and Balboa, so it was an easy drive, but I'm glad we had a car to get around.
When we showed up to check in, there was an unexpected deposit I had to pay of $50 a night (normally $75) that wasn't included in the Expedia explanation of fees due (this is not the resort fee that is also due). Then, without anyone telling us during check in, we had to pay $25 a night to park our own car, which was about a half mile away from our room. It was a very disappointing honeymoon stay, and we tried to leave the hotel as much as possible.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-apr-2016
Posizione: Convenient to the beach areas
Six night stay. Very comfortable room. Housekeeping was accomodating to our needs.
3 su 5
di un viaggiatore verificato


Data di pubblicazione: 18-apr-2016
Pro: スタッフはフレンドリーです。
ガーデンビューをしていたのですが、パーキングビューに近かった。 お値下げでランクアップしたのに、がっかりです。
1 su 5
di un viaggiatore verificato da Q

Almost same as Motel 8

Data di pubblicazione: 15-apr-2016
Horrible shower was broken I waited inside my room with clothes wet cuz it was a rainy day and we were in the beach before we check in
5 su 5
di un viaggiatore verificato

We have been staying here for years.

Data di pubblicazione: 12-apr-2016
Pro: Location
Contro: A microwave in the room
Posizione: We walk to the beach and to the mall
The location is perfect for our vacations. The pools are all very nice.
3 su 5
di un viaggiatore verificato

It was fine

Data di pubblicazione: 11-apr-2016
Not bad for a business trip, but not what I would expect for a 4 star hotel. Good staff. Fairly quiet. But perhaps just a bit dated.