Valutazioni basate su 1.443 recensioni verificate

Hanno pagato e soggiornato. Abbiamo verificato.
3,9 su 5
75% degli ospiti consiglia questa struttura
4,2 Pulizia della camera
4,2 Servizio e personale
4,0 Comfort in camera
3,9 Condizioni dell’hotel
Recensioni verificate di Expedia
Hanno pagato e soggiornato. Abbiamo verificato.
4 su 5
di un viaggiatore verificato da Paradise Valley, AZ

Great Location

Data di pubblicazione: 22-lug-2016
Pro: Location and staff
Contro: I would recommend this hotel as long as the room descriptions advertised online is what the travelers received without feeling being ripped off.
Posizione: great location, close to the beach and the hotel shuttle was a plus.
We booked and paid for two rooms with a private balcony and garden view. The 1st disappointment was our rooms were not ready when we checked in at 4pm. The 2nd disappointment was our rooms were located in the Bay building (which is the outdated section of the hotel for families with children) with no private balcony but a HALLWAY balcony and the view of trash dumpsters across the street (we were told the rooms we booked were not available!). The 3rd disappointment was the rooms were small and we had to walk almost a mile from the parking lot to our rooms. Nevertheless, when we addressed our disappointments to the hotel, the staff was very understanding and apologetic and they credited us for one night stay.
3 su 5
di un viaggiatore verificato da AZ

Nice hotel close to Balboa but old.

Data di pubblicazione: 21-lug-2016
Nice hotel..poor value..parking and resort fee ridiculous. Rooms old...showers not ADA compliant....walls a bit thin. Hyatt is flaunting this location.
2 su 5
di un viaggiatore verificato

For the price that paid it felt like a motel.

Data di pubblicazione: 19-lug-2016
Got there around 2. They made wait around in the lobby till about 4. Keep in mind we spend over $1000 just in 1 night in rooms. We asked several times if any rooms were ready to at least have some place to rest since we just got in from a flight. Finally they gave us one and it was a1980's section of the resort. Got ripped of for sure for what we paid.
4 su 5
di un viaggiatore verificato da Birmingham, AL

Great view from our room of the bay.

Data di pubblicazione: 19-lug-2016
Pro: Room, view, atmosphere, pools, location.
Posizione: Great location - close to the airport and Fashion Island, Laguna Beach etc....
Nice hotel, great pools, beautiful landscaping. The man that ran the airport shuttle was so helpful! Really sweet.
4 su 5
di un viaggiatore verificato

Data di pubblicazione: 18-lug-2016
The hotel was terrific. The room updates were really nice and everything was very clean. We had a great stay!
3 su 5
di un viaggiatore verificato da Metro Atlanta

Not what you expect from Hyatt...

Data di pubblicazione: 17-lug-2016
The facilities are old! Has some very pretty spots along the hotel grounds, but the rooms were tolerable. There was a refrigerator in the room, but no microwaves ( without an extra fee. ) Parking is expensive and there's only a $5 price difference between self parking and valet. Housekeeping staff were excellent! The others were accommodating as well.
5 su 5
di un viaggiatore verificato da Belmont CA

Nice base of operations

Data di pubblicazione: 14-lug-2016
Pro: Pools
Posizione: Newport Beach has great weather, Disneyland and Knotts Berry Farm are not far. Best to head to Disneyland as early as possible to avoid heat.
I was staying at this wonderful resort ahead of a court date. My daughter and her friend and I all had a great time at the pools. I was at the Balboa building with a view of the golf course and horseshoe pit. Great place and the staff is fantastic. Great Jazz concerts on Sun night in the summers. Easy to get to and if you know the area, nice to rent a car and enjoy the local restaurants (I love Rockin' Baja). Alan
3 su 5
di un viaggiatore verificato

It's just OK

Data di pubblicazione: 11-lug-2016
Contro: Cleaning staff.
I checked in for two nights and had a nice overall stay. Expedia listed the room as a room with a view but when I got there they said it's just a view of the building across and when I complained, I got a pool view. I thought I was paying extra for the bay view. There are lots of screaming kids and the pool is quite large. The second day the room was not cleaned. The breakfast buffet is very expensive ($27) and had very few options. It was more like a continental breakfast with some scrambled eggs, bacon and sausages. Great restaurant staff and front desk staff but the cleaning staff was not good. My parking fee was waived by the front desk to make up for the room.
5 su 5
di un viaggiatore verificato da Oregon

Nice Hotel for families

Data di pubblicazione: 4-lug-2016
Pro: So many activities for the children
Contro: The staff was under staffed. The pools had to few waiters
Posizione: Beach and shopping
We had a great time at this Hotel. The swimming pools were great especially the kids pool. Our room was located above the kids pool so we could see our children play without having to be pool side. We are golfers so we had a good time on their 3 par course as well as the kids. The course is rough but we were there for fun with our children. Rode bikes everywhere, rented Uber for rides to the beach, very, very resonable. Used the bus mainly for shopping. Bought staple snacks from the little grocery store close by. Rented a micro wave for movie time in the room. Had a starbucks latte every morning from the Breakfast counter (Breakfast Burritos were excellent). Most of all I enjoyed the maid for our room. "Bertha", made us feel at home, all of our every needs were met by her. They have games all over the property for the kids to try. I personally loved the quiet adult pool where I could spend hours reading peacefully. The property has manicured lawns with beautiful lush plants every where along the many paths. Our whole extended family went and it was great to all be together in our own rooms and yet be able to have new experiences everyday. We are cancelling our yearly Hawaii trips in exchange for Newport Beach Hyatt.
4 su 5
di un viaggiatore verificato

Nice grounds. Free bike cruiser rental and golf.

Data di pubblicazione: 2-lug-2016
Definetely going back and recommending. Only change needed is the bathroom doors, they are not private at all.