They gave me dirty room I was waiting for 2 hours housekeeping, so I asked for new room they gave me far room to my kids plus the hire was broke I called front desk they say I can’t do anything and we don’t have extra blankets so we were frozen all night
6-gen-2018 di A.Rivera, Hotel
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.