Started off rough but turned out great.
Data di pubblicazione: 19-set-2017
When we checked into our room, I was really disappointed. It was gloomy, The furniture had definitely seen better days and seemed to have something sticky spilled over it, and the armoire bar placement didn't allow us to hang full length clothes. I went and asked fir our room to be changed, and .Charmaine ( the front desk attendand) was fantastic. She arranged for us to get another room the next day and was really nice about it. The next day they did move our luggage for us, but they forgot the food in the refrigerator and never called to let us know that they had moved us. ( we were told that they would call us as soon as it was moved) The new room was very nice and very comfortable --what I had expected when I booked it. Overall, the staff was fantastic and the hotel is really nice. The good definitely outweighed the bad, and the manager was going to check out first room to see how they could make it better.