Valutazioni basate su 704 recensioni verificate

3,6 su 5
77% degli ospiti consiglia questa struttura
3,8 Pulizia della camera
3,7 Servizio e personale
3,8 Comfort in camera
3,5 Condizioni dell’hotel
Recensioni verificate di Expedia
5 su 5
di un viaggiatore verificato

One day trip

Data di pubblicazione: 18-apr-2018
Hotel with high comfort standards is well positioned in respect of the major communication roads. I've chosen this hotel mainly for the activities I had to attend. Kind and professional the hotel personnel. I recommend it.
3 su 5
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di un viaggiatore verificato da Pasadena, CA

Good price, ok hotel

Data di pubblicazione: 9-apr-2018
The price is cheap around Irvine area. Hotel is ok, everything is included: parking, simple breakfast, wifi.
4 su 5
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di un viaggiatore verificato

Good value.

Data di pubblicazione: 29-mar-2018
Friendly staff. Good breakfast. Lovely, tastefully decorated. Only downside was the sound of traffic from my room that faced the busy intersection.
3 su 5
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di un viaggiatore verificato

Data di pubblicazione: 27-mar-2018
Good. Hot water only on bathroom faucet. Bed super comfy.
4 su 5
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di un viaggiatore verificato da Florida

Good Location and comfortable motel

Data di pubblicazione: 7-mar-2018
Contro: Better cable/satellite TV system!
Very comfortable beds and good facilities and excellent breakfast. TV system cable confusing and our remote in original room was broken. We stayed 6 nights and found motel location very convenient to 405 and 5 Interstates,
2 su 5
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di un viaggiatore verificato da Sacramento, CA

Good & Bad on Feb 18, 2018

Data di pubblicazione: 27-feb-2018
The Good: Hats off to Joy who assisted in the morning breakfast room. Hard to find a more courteous and customer focused employee. Very helpful. Location was good, near I-5 but didn't notice noise in our room. Now for the Bad: Tired from driving I took a short nap after checking in. My wife and grandson were reading quietly in the room when a stranger with our room key walks into our room. In his hand was not just our room key, the stranger also had a key to another room for which he was NOT checked in to. Said "his" room wasn't ready yet and he wanted to see what the rooms looked like so the desk clerk gave him card keys to two rooms including ours. I discussed this with the desk clerk who said his computer showed our room was clean but unoccupied. The desk clerk; "Don't worry, he's a nice guy." How the hell would the desk clerk know? The stranger with our room key wouldn't need to take a look at rooms if he was a repeat customer and well known by the hotel staff. So a complete stranger to the hotel gets multiple keys and access to the upper floors because the desk clerk thinks he is a "nice guy." Won't be staying there again.
1 su 5
di un viaggiatore verificato da AZ

Stay away/dirty/horrible service

Data di pubblicazione: 24-feb-2018
Check in wasn't informative at all. It felt like they were just making sure that they got our information just in case they needed to charge us for something. We weren't informed anything about breakfast or anything. Beds were comfortable but room and building was dirty. The bridge we walked on to get to our hotel had loose tiles and there were no signs around to be cautious. Then we found a dead roach under the bed next to the roach trap. Breakfast was a bust, power went out and nothing was working. They didn't even extend the breakfast time to accomodate for the lost time where they should've been serving breakfast. Things happen but they didn't really do anything for the guests, they weren't even nice enough to replenish the food after the power came back on. Horrible service!
2 su 5
di un viaggiatore verificato da TX

Older hotel, not great.

Data di pubblicazione: 20-feb-2018
Pro: Some staff members.
Contro: Most things.
This hotel is older, dirtier and had a worse breakfast than I had hoped. One day the room was forgotten to be cleaned. I don't recommend it.
5 su 5
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di un viaggiatore verificato

Data di pubblicazione: 19-feb-2018
The hotel was cheaper than other hotels in the area i was so suprised when the stay was alot better than the other more expensive hotel i would definitely stay here again. One thing breakfast was a little unorganized everyone was everywhere i ended up grabbing breakfast at the mcdonalds next to the hotel. Other than that excellent service nice staff and neat, clean, and comfortable place to stay.
4 su 5
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di un viaggiatore verificato da southern california

Convenient and quiet

Data di pubblicazione: 19-feb-2018
Excellent breakfast included. Clean and quiet. Entire staff very friendly and helpful. Good value for the price.