Hotel vicino a Contessa Wine Cellars - Coloma

“Lost power, had no access to water park, whole reason of booking. No towels, shampoo or soap upon arrival. Room was 90+ degrees on arrival. No air on 110 outside. 1 day without power. Never opened pool. Holiday vacation”

“I do not recommend booking this hotel. My family had one of the worst experiences staying here. During our stay, there was a power outage, and the hotel had no backup generator. There was little to no assistance from the staff to accommodate guests or address their immediate needs during the interruption. What was even more concerning was the lack of emergency lighting in the fire exits, which raised serious safety concerns. To make matters worse, the hotel was unresponsive to emails and phone...

“The hotel was okay, rooms are dirty and In need of improvement. Lots of trim/paint peeling off the walls and bed corners. Disappointing experience from the name Country Inn & Suites”

“The hotel was dirty, rooms were filthy, towels were hard to come by and stained. Trash in hallways, and lobby. There was no breakfast. The parking lot is in disrepair. The hairdryer did not work, the door safety locks were broken, the phone did not work so if you needed to call the front desk you couldn’t, you had to go downstairs. There is no elevator as an fyi. We got to the hotel and had to wait 20 minutes for someone so we even could check in, pretty sure we woke him up.”

“Two soap dispensers were broken from the wall. Was concerned with cleanliness when we found a 7up bottle stuffed in between 2 photos on the wall. A beer can was left on the bathroom light fixture.”

“Last minute stop; price was ok as we just slept and got up and left. Nighttime desk attendant very nice and helpful at 10:00pm. Room was a room, no usb plugs or anything but bed decent and room livable. AC was cold.”

“Super old place- bad everything. Mold in the bathroom -room 101 - smelly and no $ back :(”

“The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

“This is more like a boutique hotel. If I could give it 10 stars I would. My husband and I were in Saint Joseph's for our granddaughter's wedding. From the moment we checked in until we checked out the service was beyond one expectation. We have traveled extensively over the years and stayed at many five star rated Hotels around the world. My husband, disabled and the staff was so kind to assist us from the car The handicap ramp in the rainstorm. The restaurant on site was awesome! The location...

“Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.”

“Good hotel, all in general was ok, no breakfast. Not very close to downtown.”

“.”

“It was right near a lot of places that made it a convenient place to stay. It was also near where I needed to be. ”

“Negatives (though nitpicky) Elevator was slow, and the sink... Don't get me started lol. I could barely wash my hands it was so close to the edge of the bowl. The cleaning staff came in to our room way too early (8 freakin 30 man) before we were even close to checking out. Positives: Other than that it was a nice place, good breakfast, nice staff. Definitely would stay again even with the negatives.”

“The studio rooms do not contain a bathtub/shower combo as shown in pictures. Also, housekeeping only comes once a week and was in my room at 9pm. Very strange. Staff was nice and tried to remedy the situation regarding the need for a bathtub. Ultimately, they were unable to find another room to meet my needs for the stay. Breakfast was okay. However, the same bagels and muffins were there all week. I noticed nothing new was added and it was the same all week. The hotel could’ve been more...

“The jetted tub was nice, room was clean. Other than the finger nail polish on the toilet seat. The continental breakfast every morning was excellent.”