Doppia Exclusive, 1 letto king | Biancheria da letto ipoallergenica, minibar, una cassaforte in camera

Recensioni per Ascot Hotel

4 out of 5
Ascot Hotel
Studiestræde 61, Copenhagen

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 259 su 489 recensioni" "
Valutazione di 8 - Buono. 134 su 489 recensioni" "
Valutazione di 6 - Soddisfacente. 62 su 489 recensioni" "
Valutazione di 4 - Scarso. 18 su 489 recensioni" "
Valutazione di 2 - Terribile. 16 su 489 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Luca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Daniel, il giorno 11 gen 2024
Dear Luca,Thank you for your positive feedback and for giving us a perfect score! We're delighted to hear that you had an enjoyable stay with us. We greatly appreciate your support and look forward to welcoming you back soon.Warm regards,Daniel, Ascot Hotel

6/10 Soddisfacente

Cornelia

Soggiorno di 4 notti ad aprile 2023
Risposta di joe, il giorno 25 apr 2023
Thanks for the feedback, we hope to welcome you again for another stay. Best regards Ascot hotel

8/10 Buono

Marie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel hat uns im Großen und Ganzen gut gefallen. Was jedoch extrem störend war, war die Lautstärke am Morgen. Bauarbeiter, Personal mit Küchenwagen und laute Gespräche, die einen morgens um 05:00 Uhr geweckt haben. Es ist natürlich möglich, dass dies lediglich an der Position unseres Zimmers lag, welches zum Hinterhof zeigte. Jedoch würde ich dieses Hotel nicht buchen, wenn man viel Wert auf gesunden und ausreichenden Schlaf legt.
Soggiorno di 3 notti a marzo 2024
Risposta di Pascal - Ascot Hotel, il giorno 22 mar 2024
Dear Marie D.,Thank you for your review. We're glad to hear that you overall enjoyed the hotel. However, we're sorry to hear about the noise disturbance in the morning. We sincerely apologize for any inconvenience this may have caused. We will look into your feedback regarding the possible room location to ensure a more comfortable stay for future guests.

8/10 Buono

Samantha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only reason I dropped a star was this- I had a beautiful soaking tub in my room but the water never got hot enough to fill it. Everything else was lovely. Great breakfast, great hotel bar, great room.
Soggiorno di 3 notti a marzo 2024
Risposta di Daniel, il giorno 17 mar 2024
Thank you for your feedback, Samantha! We're glad to hear that you enjoyed most aspects of your stay, including the breakfast, hotel bar, and room. We apologize for the issue with the water temperature in the soaking tub. Your comment will be shared with our team to ensure improvements are made. We appreciate your valuable feedback and hope to welcome you back for an even better experience in the future!Best regardsDaniel, Ascot Hotel

8/10 Buono

Jean-Louis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bien situé. Petit-déjeuner parfait (beaucoup de choix). Personnel très accueillant. Chambre au calme.
Soggiorno di 4 notti a marzo 2024
Risposta di Pascal - Ascot Hotel, il giorno 9 mar 2024
Merci, Jean-Louis D.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous, en particulier notre emplacement idéal, notre petit-déjeuner varié et le service accueillant de notre personnel. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite.

8/10 Buono

Elise

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Daniel, il giorno 17 mar 2024
Thank you for your feedback, Elise! We appreciate you taking the time to share your experience with us. If you have any specific comments or suggestions for improvement, please feel free to let us know. We hope to have the opportunity to welcome you back for a better experience in the future!Best regardsDaniel, Ascot Hotel

8/10 Buono

Kirandeep

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A very nice property & a lovely stay in Copenhagen. The location was perfect for me & my partner. It’s within walking distance of SO many great places to eat & things to see. ø12 is at the top of the road & the brunch is 10/10! next door is a ramen place which was also delicious! The hotel room itself wasn’t great. We stayed in a ‘Deluxe Double’ but the room was tiny. We struggled with 2 large suitcases & 2 cabin cases as there was no room to open them apart from in the doorway to the room. The bathroom was also SO small. It was just a shower & toilet with the basin being outside in the bedroom. It was just disappointing as the picture made the rooms look spacious. The hotel staff were very nice though, we forgot our travel adapters & they happily gave us two for our stay. When we return to Copenhagen sadly I don’t think we would stay here again.
Soggiorno di 3 notti a febbraio 2024
Risposta di Pascal - Ascot Hotel, il giorno 8 mar 2024
Dear Kirandeep D.,Thank you for sharing your feedback. We're glad to hear you enjoyed the location and had a lovely stay in Copenhagen. We apologize for any disappointment with the room size not meeting your expectations. Your comments about the room and bathroom are noted, and we appreciate your kind words about our staff. We hope to have the chance to welcome you again in the future.

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, lovely hotel with a great bar.
Soggiorno di 3 notti a febbraio 2024
Risposta di joe, il giorno 5 mar 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel

10/10 Eccellente

Ellie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel. Easily accessible to everything and the metro. Friendly helpful staff.
Soggiorno di 3 notti a febbraio 2024
Risposta di joe, il giorno 5 mar 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel

10/10 Eccellente

Dominique

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderfull !
Soggiorno di 4 notti a febbraio 2024
Risposta di joe, il giorno 5 mar 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel

8/10 Buono

Suzanne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gorgeous cosy interiors, helpful staff, loved the added extra of umbrellas! Only thing that would have been nice would have been if the tea and coffee (pods) in the room had come free of charge as would have enjoyed a cup in the mornings! Otherwise it was fab!
Soggiorno di 3 notti a febbraio 2024
Risposta di Pascal - Ascot Hotel, il giorno 23 feb 2024
Thank you for your feedback, Suzanne! We are pleased to hear that you enjoyed our beautiful and cozy interiors, as well as our helpful staff. We appreciate your positive comments about the added touch of umbrellas. Your suggestion regarding complimentary tea and coffee pods is duly noted, and we will consider it for future improvements. We are glad you had a fabulous experience overall!

8/10 Buono

Leen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Centraal gelegen, gezellig en authentiek hotel. Aangenaam en uitgebreid ontbijtbuffet. Zeer vriendelijke en behulpzame medewerkers.
Soggiorno di 3 notti a febbraio 2024
Risposta di Pascal - Ascot Hotel, il giorno 23 feb 2024
Dear Leen,Thank you for your review! We are delighted to hear that you enjoyed our centrally located, cozy, and authentic hotel. It's wonderful to know that you found our breakfast buffet pleasant and extensive. We appreciate your kind words about our very friendly and helpful staff. We look forward to welcoming you again!

10/10 Eccellente

Jake

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with a lovely bar.
Soggiorno di 3 notti a febbraio 2024
Risposta di Daniel, il giorno 19 feb 2024
Dear Jake,Thank you for your positive review of Ascot Hotel! We're thrilled to learn that you had an excellent experience and enjoyed our lovely bar. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts.If there's anything specific about your stay that stood out to you or any suggestions you'd like to provide, feel free to let us know. We're here to ensure our guests have a wonderful time at Ascot Hotel.We look forward to the opportunity to welcome you back in the future. If your travels bring you to Copenhagen again, we'll be delighted to host you.Best regards,Daniel, Ascot Hotel

8/10 Buono

Annie

Soggiorno di 2 notti a febbraio 2024
Risposta di Pascal - Ascot Hotel, il giorno 22 mar 2024
Thank you for the feedback!

8/10 Buono

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel was very central and staff were very helpful
Soggiorno di 3 notti a febbraio 2024
Risposta di Daniel, il giorno 15 feb 2024
Dear Richard,Thank you for your review and for choosing our hotel for your stay. We're glad to hear that you found our hotel very centrally located and that our staff was very helpful.We appreciate your feedback, and we hope to welcome you again in the future. If there's anything specific you would like to highlight or if there are areas where we can improve, please feel free to let us know.Once again, thank you, and we hope to have the pleasure of welcoming you back.Best regards,Daniel, Ascot Hotel

8/10 Buono

Eleanor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di joe, il giorno 15 feb 2024
Thanks for the feedback, We hope to welcome you for another stay. Best Regards Ascot Hotel

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Uitstekende locatie en zeer vriendelijk personeel!
Soggiorno di 5 notti a gennaio 2024
Risposta di Daniel , il giorno 3 feb 2024
Dear Robert,Thank you for taking the time to leave a positive review! We're thrilled to hear that you found our location excellent and our staff very friendly. It's our pleasure to provide a great experience for our guests.If there's anything specific you loved about your stay or if you have any special requests for your future visits, please feel free to share. We look forward to the pleasure of hosting you again.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
room and decor lovely. Interesting and unique environment with historical roots as bathhouse. Enjoyed breakfasts with plenty of self-serve options. Especially liked easy access to precinct and local sites. bathroom lighting is temperamental: flickers on unaccountably or difficult to turn off properly. Also, when folks play music at night in the city hall square as on the weekend of 20-21, the sound echoes -- albeit muted -- all the way up to room 409 until 2 am or so, although likely out of your hands
Soggiorno di 4 notti a gennaio 2024
Risposta di Daniel, il giorno 24 gen 2024
Dear Andrew,Thank you for sharing your positive feedback about your recent stay with us. We're pleased to hear that you enjoyed the lovely room and decor, as well as the unique environment with historical roots as a bathhouse. It's great that you found the breakfasts enjoyable with plenty of self-serve options.We appreciate your understanding regarding the temperamental bathroom lighting, and we will look into addressing this issue to enhance the guest experience. Additionally, we apologize for any inconvenience caused by external noise during the weekend of the 20th-21st. While this is outside our control, we appreciate your understanding.If you have any further comments or if there's anything else you'd like to share, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future.Best regards,Daniel, Ascot Hotel

10/10 Eccellente

Steffen

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Daniel, il giorno 18 gen 2024
Kære Steffen,Mange tak for din positive anmeldelse og de 5 ud af 5 stjerner! Det glæder os at høre, at du havde en god oplevelse under dit ophold. Vi værdsætter din støtte og ser frem til at byde dig velkommen tilbage i fremtiden.Har du yderligere kommentarer eller ønsker, er du altid velkommen til at dele dem med os. Vi sætter pris på din feedback.Venlig hilsen,Daniel, Ascot Hotel

10/10 Eccellente

Neline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fijn hotel fantastisch ontbijt loopafstand van winkelstraat en alle bezienswaardigheden perfect voor een stedentrip
Soggiorno di 3 notti a gennaio 2024
Risposta di Daniel, il giorno 14 gen 2024
Hi Neline,Thank you so much for your positive review and the fantastic 5 out of 5! We're delighted to hear that you enjoyed your stay, especially our wonderful breakfast. It sounds like you found our location ideal for exploring the city, which is fantastic to hear!We hope to welcome you back again soon.Best regards,Daniel, Ascot Hotel

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room is compact but sufficient and value for money. Location is great, walkable to Tivoli Gardens and metro stations. I would stay here again if I return to Copenhagen.
Soggiorno di 5 notti a dicembre 2023
Risposta di Daniel, il giorno 11 gen 2024
Dear Justin,Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our rooms comfortable and felt you received good value for your stay. It's fantastic to know that our central location was convenient for your visit, especially being within walking distance to Tivoli Gardens and metro stations. We truly appreciate your recommendation, and we'd be delighted to host you again should you return to Copenhagen in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room is compact but sufficient and value for money. Location is great, walkable to Tivoli Gardens and metro stations. I would stay here again if I return to Copenhagen.
Risposta di Daniel, il giorno 11 gen 2024
Dear Justin,Thank you for your positive feedback! We're pleased to hear that you found our rooms sufficient and a good value for the money. It's wonderful to know that our central location, close to Tivoli Gardens and metro stations, met your needs. We look forward to welcoming you back if your travels bring you to Copenhagen again.Warm regards,Daniel, Ascot Hotel

4/10 Scarso

Benita

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
While about half of the staff were courteous, the other half were rude and couldn't be bothered to help. There was one very slow, very tiny elevator, so once we got our suitcases in our room, we mostly took the staircase which was difficult to locate. The room was bizarre. I requested two twin beds because I was staying with my teen son -- that we got. But when we got to our teeny room, the first thing inside was a large soaking tub. Separate from that was the bathroom with a toilet, sink and shower closed off with GLASS walls. We were going to stay two nights, but left a night early. Also, the neighborhood was surprisingly touristy, filthy, and seemed like it could be unsafe at night. The only thing true to the pictures was the small waiting area of the lobby, which was restored and beautiful.
Soggiorno di 2 notti a gennaio 2024
Risposta di Daniel, il giorno 9 gen 2024
Dear Benita,Thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconsistencies in your experience. Our aim is to provide a comfortable and pleasant stay for all our guests, and it is clear that we fell short in several areas during your visit. We appreciate your specific comments about the staff, room layout, and neighborhood concerns. Rest assured, we will address these issues promptly with our team to ensure improvements are made. Your insights are crucial to us, and we hope to have the opportunity to regain your trust in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Beverley

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely and warm boutique hotel. Near to amenities and walkable to centre.
Soggiorno di 2 notti a gennaio 2024
Risposta di Daniel, il giorno 9 gen 2024
Dear Beverley,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the warmth and charm of our boutique hotel, as well as its convenient location. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,Daniel, Ascot Hotel

8/10 Buono

patrizia

Soggiorno di 1 notte a gennaio 2024
Risposta di Daniel, il giorno 9 gen 2024
Dear Patrizia,Thank you for sharing your feedback with us. We're glad to see that you had a generally positive experience during your stay. We always strive for excellence, and your insights are invaluable to us. If there's anything specific you believe we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Daniel, Ascot Hotel

8/10 Buono

brigitte

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a dicembre 2023
Risposta di Daniel, il giorno 9 gen 2024
Dear Brigitte,Thank you for sharing your feedback with us. We appreciate your rating and would love to know more about your experience to see how we can improve and make your next stay even better. Please feel free to provide any specific comments or suggestions you might have.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Daniel, il giorno 9 gen 2024
Dear Simon,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay in the future.Best regards,Daniel, Ascot Hotel

10/10 Eccellente

Nadine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel and convenient location
Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 9 gen 2024
Dear Nadine,Thank you for your fantastic feedback and for highlighting our hotel's beauty and convenient location. We're thrilled to know that you had a pleasant experience with us. Your satisfaction is of utmost importance, and we hope to have the pleasure of welcoming you back soon!Warm regards,Daniel, Ascot Hotel

8/10 Buono

Oddgeir

Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 9 gen 2024
Dear Oddgeir,Thank you for taking the time to share your feedback with us. We appreciate your rating and are glad to hear that you had a satisfactory experience. Your insights are valuable as they help us improve and provide better service to all our guests. If you have any specific suggestions or areas where we can enhance your experience next time, please let us know. We hope to have the opportunity to welcome you back soon.Best regards,Daniel, Ascot Hotel

2/10 Terribile

HYE JIN

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So poor
Soggiorno di 2 notti a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
We are sorry to hear.

10/10 Eccellente

Lydia Veronika

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very modern and nice! Beautyful lobby and bar. I liked it very much! But unfortunately they don't have a Restaurant..
Soggiorno di 3 notti a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
Thank you for the feedback! We are happy to hear you had pleasant stay and hope to see you again soon!

10/10 Eccellente

Deniz

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes Hotel.
Soggiorno di 3 notti a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
Thank you for the feedback! We are happy to hear you had pleasant stay and hope to see you again soon!

10/10 Eccellente

Hayley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous hotel
Lovely hotel, very central, friendly staff, breakfast very expensive though.
Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 31 gen 2024
Dear Hayley,Thank you for taking the time to share your fabulous review! We're thrilled to hear that you found our hotel lovely, centrally located, and our staff friendly.We appreciate your feedback regarding the breakfast cost. Guest input is valuable, and we will consider this as we strive to provide the best possible experience.If there's anything specific you loved about your stay or if you have any special requests for your future visits, please feel free to share. We look forward to the pleasure of hosting you again.Warm regards,Daniel, WIDE Hotel

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Sämre än väntat
Ett helt okej hotell för priset men badrummet luktade avlopp, kändes ”fattigt” jämfört med resten och kuddarna var verkligen inget jag skulle kalla ”hotellkvalité”. Både sambon och jag sov dåligt pga denna obekvämlighet. Servicen var också väldigt standard, inget märkvärdigt. Frukosten var däremot riktigt bra och trevlig och hotellet är väldigt centralt baserat. Kändes inte som att hotellet levde upp till alla de höga recensionerna vi läst innan vi bokade. 3,5/5.
Soggiorno di 2 notti a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
Tack för din feedback, det var tråkigt att höra att det inte levde upp till förväntingarna.

10/10 Eccellente

cruz

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
Thank you for the feedback! We are happy to hear you had pleasant stay and hope to see you again soon!

8/10 Buono

Nynne Cecilie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 28 dic 2023
Hello Nynne Cecilie,Thank you for your review and feedback! We're pleased to see that you had a good experience with us. If there's anything specific you believe we can improve upon, we would appreciate further insights. We continually strive to enhance our services and provide our guests with the best possible experience.We hope to have the opportunity to welcome you back soon!Best regards,Daniel, Ascot Hotel

10/10 Eccellente

Anna E

Soggiorno di 1 notte a dicembre 2023
Risposta di Pascal - Ascot Hotel, il giorno 31 dic 2023
Thank you for the feedback! We are happy to hear you had pleasant stay and hope to see you again soon!

10/10 Eccellente

Poorvaj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 28 dic 2023
Hello Poorvaj,Thank you for your perfect rating! We're delighted to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Julehelg i København
Ligger midt i smørøyet, ett par minutter fra Tivoli og Strøget Hotellet er hyggelig og våre rom var store og flotte, nydelig senger. Ingenting å utsette på noe, men vær oppmerksom på at det som er 1. etasje er halvveis under gateplan så utsikt er det ikke men rommene er flotte!
Soggiorno di 4 notti a dicembre 2023
Risposta di Daniel, il giorno 31 dic 2023
Hej Thomas,Mange tak for at dele din oplevelse fra din juleweekend på Ascot Hotel. Vi er henrykte over at høre, at I nød jeres tid i København og på vores hotel.Det glæder os, at I fandt vores beliggenhed perfekt midt i smørhullet, kun få minutter fra Tivoli og Strøget. Vi er også glade for at høre, at I nød de rummelige og flotte værelser samt de dejlige senge. Det er vores mål at levere en behagelig og mindeværdig oplevelse for vores gæster, og vi er glade for, at vi kunne opfylde jeres forventninger.Endnu engang tak for din positive feedback, og vi håber at få muligheden for at byde jer velkommen igen ved fremtidige besøg i København.Med venlig hilsen,Daniel, Ascot Hotel

10/10 Eccellente

belime

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Belime,Thank you for your perfect 10 out of 10 rating! We're delighted to see that you had a wonderful experience with us. Your feedback means a lot, and we look forward to providing you with another great stay in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Bernhard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice Bar!
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Bernhard,Thank you for your excellent 5 out of 5 rating! We're delighted to hear that you enjoyed our cocktail bar. Your feedback is much appreciated, and we look forward to serving you more delightful cocktails in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was excellent in relation to the main train station and central to all the main sights by foot, also had reasonable bike rentals. Staff was excellent. I had a standard double room and was perfect space for 2. Breakfast had a wide’s selection of food and it was all delicious, well worth getting. I thought it seemed expensive at first but quickly realized the price of food in Copenhagen and I felt it was definitely good value and good quality. I would definitely stay here again and highly recommend
Soggiorno di 4 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Jennifer,Thank you for your outstanding 5 out of 5 rating and for sharing such a detailed and positive review! We're thrilled to hear that our location, staff, room accommodations, and breakfast met your expectations. Your feedback regarding the value and quality truly means a lot to us. It's wonderful to know that you would recommend us and that you had a pleasant experience. We look forward to welcoming you back on your next visit to Copenhagen!Warm regards,Daniel, Ascot Hotel

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Guest,Thank you for your feedback and your 8 out of 10 rating. We truly value your input. If there are specific areas where you feel we can improve, we would appreciate more detailed feedback so that we can work towards enhancing the experience for our future guests. We hope to welcome you back soon.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Lina

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dejligt ophold
Centralt og dejlig udsigt fra 5 etage. Imødekommende personale.
Soggiorno di 1 notte a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Kære Lina,Tak for din fremragende 10/10 bedømmelse! Vi er glade for at høre, at du havde et dejligt ophold hos os, nød udsigten fra 5. etage og satte pris på vores imødekommende personale. Vi ser frem til at byde dig velkommen tilbage ved lejlighed.Med venlig hilsen,Daniel, Ascot Hotel

10/10 Eccellente

Ffion

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Ffion,Thank you for your outstanding 10/10 rating! We're thrilled that you had a fantastic experience with us. We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the near future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Bert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Mooi hotel met gezellige bar en zeer uitgebreid ontbijt buffet. Kamer is netjes en sanitair was nieuw. Personeel zeer hulpvaardig en attent.
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Bert,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our hotel's ambiance, breakfast buffet, and the attentiveness of our staff. Your positive feedback means a lot to us. We look forward to welcoming you back for another fantastic experience.Warm regards,Daniel, Ascot Hotel

6/10 Soddisfacente

Duncan

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel is in a great location and looks nice from the outside and reception area. The room we booked had no air con so had to open the windows. Unfortunately it didn’t mention at the time of booking that building works were going on outside so was noisy even at 2am with angle grinders going and the sounds of metal and glasses smashing! I’ve stayed in hotels with more helpful staff,having to ask for milk and teabags from reception everytime instead of them being in the room was a minor but inconvenient hindrance. I guess with hindsight,being one of the cheapest 4* star hotels in the area should have given me a clue. That said if you care for location over luxury then it’s a suitable base to explore Copenhagen.
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Duncan,Thank you for taking the time to share your detailed feedback with us. We're pleased to know that you appreciated our hotel's location and its aesthetic appeal. However, we sincerely apologize for the inconveniences you encountered during your stay, especially the noise from the ongoing building works and the inconvenience of obtaining milk and teabags from reception. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our guest experience. We hope to have another opportunity to better serve you and ensure a more comfortable stay in the future.Warm regards,Daniel, Ascot Hotel

6/10 Soddisfacente

Thomas

Soggiorno di 3 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Thomas,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations fully. Your insights are essential to us, and we'll use them to address areas of improvement. We hope to have another opportunity to better serve you in the future.Warm regards,Daniel, Ascot Hotel

10/10 Eccellente

Jan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fint hotell som ikke holder vann..z
Flott hotell, flott beliggenhet og hyggelig personell. Men en ting trakk veldig ned: Det var nesten ikke trykk på vannstrålen i dusjen. Brukte derfor en evighet for å bli ren og fiks. Ikke bra i det hele tatt. Forundret over at et slikt fint hotell ikke unner gjestene å bli rene og fine …
Soggiorno di 2 notti a dicembre 2023
Risposta di Daniel, il giorno 27 dic 2023
Kære Jan,Tak for din feedback og for at vælge at dele dine oplevelser med os. Vi er glade for at høre, at du nød vores hotel, beliggenhed og venlige personale. Vi beklager dog dybt for de udfordringer, du oplevede med vandtrykket i bruseren. Dette er ikke i overensstemmelse med vores sædvanlige standarder, og vi tager din feedback alvorligt. Vi vil straks undersøge og adressere dette problem for at sikre, at det ikke gentager sig.Vi håber, at du på trods af dette vil give os en anden chance, så vi kan bevise vores engagement i at levere en forbedret oplevelse.Med venlig hilsen,Daniel, Ascot Hotel

4/10 Scarso

Robin

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Mögel i duschen, man var tvungen att påminna om både städning och att få en badrumsmattan
Soggiorno di 4 notti a dicembre 2023
Risposta di Daniel, il giorno 26 dic 2023
Dear Robin,Thank you for sharing your feedback with us. We deeply apologize for the inconveniences you experienced with the cleanliness of your room, especially regarding the shower mold and the bathroom mat. Your concerns have been noted, and we will address them with our housekeeping team to ensure such issues are promptly rectified. We appreciate your feedback as it helps us improve, and we hope to have another opportunity to provide you with a better experience in the future.Warm regards,Daniel, Ascot Hotel