Hotel vicino a Country West Park - Shorewood

“Rooms were very clean and comfortable, thankfully the staff saved some of my items that were left behind and kept them at front desk for my pick up.”

“Welcoming staff, bright lobby, spacious/clean room. I especially appreciated the breakfast/kitchen staff member.”

“Ezra and Michael were amazing. Can’t tell you enough how amazing the customer service was. This has been our go to hotel when staying Joliet and will continue to be so”

“Very clean”

“Room was clean, hotel overall was clean. Customer service lacked a bit, otherwise an okay stay”

“Pet friendly”

“Very clean, nice hotel. Beautiful fire pit at night. Restaurant was very good and not too expensive. We will definitely stay again when in Joliet visiting family.”

“The check in process was painfully long. During our stay when staff assistance was needed they were not the most pleasant or efficient. The room was clean but the shower pressure was extremely low and the toilets flushed very slow. The check out process was not quick either. The breakfast selection was good though.”

“Will definitely return”

“My sister and I loved our stay, easy to get in and out of the building, The elevators ran without a problem. The staff were super, the food was wonderful, housekeeping was ready to help right away with our needs. the man hauling the garbage even offered to help us put our bags in the car. Wonderful stay and we will be back.”

“Friendly, accommodating service”

“Friendly staff! Clean rooms!”

“Wasn’t the worst but wasn’t the best. Pillows are flat, may as well just go without one. You could hear people arguing with each other through the thin walls. The elevator needs servicing, you should never be shaking when riding an elevator. Amenities… zero. Price point should have been way lower for this type of slumming. Pictures on Expedia must have been taken day 1 of opening because they do NOT look this nice. Please lift up the mattress covers… gross”

“I didnt receive my deposit back and they refuse to state why”

“Very small bathroom for an extended stay hotel. Back door would not work with key card so staff said to use a rock to prop the door open. Needed more lighting in the back parking lot. Only had 1 working dryer in the guest laundry and it did not dry well. Overall it was a good hotel and would stay again if in that area though.”

“I WOULD NOT RECOMMEND! There were no lights in the parking lot. It was dark and sketchy, and some of the hallways also lacked lighting—clearly, security did not appear to be a priority. Upon entering the rooms, we could immediately see stains on the floors and bedding of several beds. As a result, we began contacting nearby hotels right away, but unfortunately, all were fully booked for the weekend, so we ended up purchasing new bedding at Walmart. The bathroom, it's just as bad--looked like...

“Room was fresh and clean, pool was working and descent sized, and breakfast was great for a hotel. Always love this chain.”