Hotel vicino a Cross Bank Nature Reserve - Kirkby Stephen

“Great welcoming place to stay ”

“The Inn is perfectly located for enjoying Kirkby Stephen. The staff - especially Jacqui - is super helpful and kind. Really enjoyed our brief time there. Our friends who stayed down the street were wishing they had booked here. Be prepared to carry luggage upstairs and know the bed isn’t super big by American standards. ”

“Traditional hotel in the centre of town. Large bedroom and en-suite bathroom, but both rather run-down and tired. Example: plenty of space in the bedroom but no chair to sit on. Potential for a “window seat“, but no cushion there. Staff were great, though.”

“I think the customer service could be improved, cleanliness and food. We visited a few years ago and it seems to have gone down hill”

“room clean staff excellent”

“From check in to check out the staff couldn’t have been more helpful. In fact, from when you pull into the car park you get the feeling it’s a special place. The building is a beautifully well maintained old building with some rather stunning modern extras. The room we had was spacious and beautifully presented, with a very comfy bed! Spacious bathroom with walk in shower. The bar area, lounge areas, breakfast and dinner room were clean, tidy, and again had that old style feel but with modern...

“good parking”

“Overall this is a very nice place to stay and Anne the ”

“Of the highest standard of hotel. Owners and staff outstanding, nothing was too much trouble. Breakfasts each day superb. Thank you. See you again soon.”

“The staff were very obliging to us and our dog. The room opened on to the rear garden which was ideal. Just how you'd like a pub to be.”

“Fine”

“Ideal for a couple break, in my opinion, not as much for solo business travelling. Rooms are hot but fan was provided when asked. It’s an old building bathrooms could a be bit nicer but feeling of the hotel is great. All beautifully maintained outside and excellent spot for walking. Hence 5 stars review”

“What a magical 2 night stay! Surpassed expectations. Room was A*, clean and spacious. The castle was elegant and homely. Staff were extremely helpful and pleasant. Food was exceptional also. Would highly recommend and will certainly visit again! ”

“Overall my stay was satisfactory, but the level of noise coming from back of house staff late at night was appalling. My room was directly above the kitchen/loading area and it was honestly unbelievable how much noise the staff were making "cleaning up" in the evening, consistently from about 8pm-11:30pm when I had enough. It was like they were literally throwing metal containers around and shouting across the space at full volume. I live in central London and have never experienced disruption...

“LA STRUTTURA SI TROVA IN UN AREA DI SERVIZIO DI UN AUTOSTRADA, E INOLTRE IL BAGNO ERA MOLTO VECCHIO E BRUTTO . PER FORTUNA AVEVAMO UNA BELLA VISTA LAGO DALLA FINESTRA E IL LETTO ERA COMODO”

“We had a magical stay at this castle! The owner and staff were exceptional, and we enjoyed the tour, the meal and everything about this grand old property. One of the highlights of our trip to England!”

“The rooms are all unique and clean. The windows were in poor condition. The location of hotel was excellent. Breakfast was really good. Staff were helpful and friendly. Will recommend hotel.”