Hotel a Crystal Springs

“Parking was good. Staff was very helpful”

“Great Stay!!”

“Good breakfast clean property, just 1 complaint but it’s not a deal breaker for staying, they charge a 100$ damage deposit, it was returned 2 days after staying. ”

“Very clean and the beds were comfortable.”

“Unaware the pool was closed when booking it”

“Clean room great staffs”

“was nice, a tad pricey but overall worth it! loved the view!”

“Clean rooms, the man at the desk was friendly.”

“Great with pets”

“Check in was horrible. There was an issue between Expedia and the hotel, the hotel clerk was very condescending about it. I quickly contacted Expedia and they called the hotel within minutes to resolve the issue. However, even though I was standing in the lobby at the counter, the clerk put Expedia on hold and helped other guests making me and Expedia wait 25 minutes before solving the issue which I believe was an error on the hotels end to begin with. Then after we got to our room the shower...

“Toilet wouldn’t flush shower door would not stay closed so water leaked everywhere. ”

“Our room was very comfortable. I wish the pool had been a bit bigger. Its one of the only hotels in that area with an indoor pool. Breafast was good. ”

“The historic aspects of the hotel are all present. I also really loved the location - right in the middle of everything. I had a standard room with two beds. The bathroom was a bit grungy. We had a bathtub but no plug to actually use it. The carpet in the room was pretty nasty - I would definitely not walk around barefoot. We also had a stranger try to enter the room (with a key) at 7am. Luckily we had the chain on and they couldn't get in. I called down to the front desk and they didn't seem...

“Great facility. Very comfortable bed. Nice clean rooms. Good breakfast.”

“This was the worst stay I have ever had at a Holiday Inn, by far. We are usually very happy with all Holiday Inns. To begin with, we ordered groceries to pick up upon our arrival for our family to have for lunches and snacks. We loaded the refrigerator, not knowing that it was broken until the next day. We called. He kicked it a few times, said it’s running and he could feel the cold. So we went out to our adventures for the day. That evening, we realized it was, in fact, not working. So I...

“Rooms really clean and A/C and heater were great. Plenty hot water and excellent pressure ”

“Great stay!”

“Rooms were clean and well stocked. Great location for Oaklawn Racetrack and Casino. ”

“Free hotel breakfast was very adequate. For some reason the juice machine and both coffee were weak today but the coffee yesterday afternoon was good. Very peaceful and good night's sleep. ”