Motel a Cuero

“Old rundown and dirty”

“When we got there the person at the front desk said that the facility was booked solid and that he had only nine rooms available because he forgot to tell hotels.com that there was a renovation going on and could not help us. Also he said that he had to charge me himself for the room even when I had already paid through your website. This is why I had to reserved another room at Lone Star Suites I just hope you are not going to double charge me for two different hotel rooms.”

“👎”

“The property is in poor condition, smells like piss, the room door paint is peeling off. Inside the room the microwave and fridge do not work. Everything is in bad condition. Homeless people roam around.”

“Upon arrival for check in we were informed of a water heater issue and that we could not check in. We had to purchase another hotel room on a weekend that all rooms were almost sold out in town and had to spend more than planned. We still haven’t received the refund for a room we never got to stay in.”