Hotel vicino a Cuyahoga Valley National Park -

“We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time.”

“Overall, I found the room and facilities to be adequate. I would say there is a general lack of maintenance. The outside doors on the back of the building don't close or lock properly and the one luggage cart was falling apart. Only one ice machine was functional. To be totally fair, there was a sign out in front of the hotel advertising that they were looking to hire maintenance staff so I am sure they are trying their best to hold things together. The staff was friendly and helpful....

“It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else.”

“We have stayed here multiple times in the past. This was, by far our worst experience. The hotel halls smelled terrible. The elevator was dirty with the same trash laying on the floor all 4 days we were there. Our biggest complaint was the staff. Not helpful to the point of rude. Went down for breakfast one morning. It was 10 minutes before stated time ended. The staff member was cleaning up. My husband asked if he would be able to get a couple of muffins. The girl was holding a tub. Rather than...

“Large indoor space but the pool was crowded with very noisy kids and a wedding was going on.”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“The hotel was perfect and our stay was great!”

“Nice big and clean room. Morning breakfast very good.”

“The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.”

“Comfort”

“Requested a handicapped accessible room near the elevator or on the first floor. Was given a handicapped accessible room, but on the third floor, farthest away from elevator. Why would hotels even put one of their few handicapped accessible rooms at the end of the hallway, far away from the elevator? The magnetic key cards were horrible and barely let us in the outside side door, the pool, and our room, after countless attempts. Nice hotel otherwise. Would stay again as we like (need)...

“Front desk staff was very helpful and friendly. We loved the convenient location with restaurants and park attractions close by.”

“The breakfast was good daily.”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated.”

“The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small.”

“No clean”