Hotel vicino a Dandenong Ranges & Knox Visitor Information Centre - Melbourne

“DANGEROUS HEALTH HAZARD: Parasite Risk, Filth, unpleasant. Stayed 3 times for work, but never again. This hotel is a severe health and safety nightmare. Health & Water: The water quality is appalling. After using the tap on my last day, I suffered a violent gastrointestinal reaction. The shower water is so harsh it "burnt" my skin barrier. The room provided a rusty, broken kettle, forcing me to use my own spring water until it ran out. Safety & Hygiene: Every stay involved cockroaches and thick...

“This apartment was great and has everything you need for a 2 week stay. It’s clean and spacious with all facilities including washing machine and dryer. We also went away for a couple of days without having to worry about our belongings as the building is secure. ”

“Very pleased with our stay. Quiet and peaceful area. The cottage was super comfortable, spotless and comfortable. Perfect place to relax! ”

“Well presented in a beautiful location. All the additional little items included made it feel extra special.”

“A gorgeous place to stay. We loved our time at Aquila and felt so relaxed and refreshed being there. The room was clean and cosy, especially with the fire on. The amenities were fantastic and the bottle of bubbly readily enjoyed! We both found the bed to be comfortable and had a real quality night's sleep. Couldn't fault it, thank you for having us! ”

“The Good: check in and parking was easy. We checked in late and found the SMS instructions to get the key from the keysafe very clear. Bed linen and towels were clean - which was a relief. Soap, shower gel and shampoo/conditioner was all fine. The Ugly: bathroom looked clean and could tell it was renovated. However we could tell it wasn't clean - did have marks on tiles that should have come off with a scrub. There was black muck on the shower screen that would come off with bleach. Carpets...

“Overall stay was pleasurable. Nice cottage and quiet surrounds. Just a few things- Lucky key box was already open as we weren’t sent a code or check-in details. Cobwebs and dust hanging from windows, ceilings and fan was an eyesore. In the accommodation folder says bacon, eggs and yogurts were supplied for breakfast, no yoghurts, and weren’t expecting Aldi packaged sliced ham instead of bacon and Aldi prima’s. No curtain to cover the window facing the loft bedroom which let the hot sun beam...

“Having own laundry service was perfect! Room was quiet even while being on a main road. Pool was perfect, we utilised the steam and sauna rooms. Everything was great!”

“Great place for a few nights stay”

“Everything was good”

“Going to start off by saying that when you advertise a cottage in the middle of peak summer then you should ensure that at the very least the aircon is working. The place felt like a furnace the moment we stepped in and when we switched on the aircon it was not working. I promptly messaged about it hoping someone would come and fix it next day. We were staying for 2 nights only. The first night was unbearable. Kids woke up in the middle of the night as the upstairs rooms were very very hot. So...

“Avoid this place at all costs Firstly, there is no mobile phone reception, which makes communication extremely difficult and inconvenient. This should have been clearly disclosed before booking. Secondly, the staff were incredibly rude and unprofessional. We had someone staying there from the 4th of March until the 10th, but after one night where he was slightly loud, they asked him to leave on the second day. At the time, we were clearly promised a refund once he checked out. After he left,...

“Normal room, slow and single lift, blinking light in the toilet... There are some margins to improve”

“We thoroughly enjoyed our short stay. Renee our host was very helpful and friendly. We had a meal and breakfast which were both excellent. The accommodation was very comfortable and the decor was a lovely change from our usual contemporary. If we get back to Melb for a Yarra Valley visit, Victoria House will be our go to.”