Chalet a Derby

“Arrived on Sunday evening. Had been held up at an engagement but had a table booked during my journey for 20.45. Arrived at the pub/reception at 20.53 (booking line stated I had a 15 minute grace period). Told rather rudely that the kitchen had closed ages ago. I pointed out that I'd booked a table for 20.45 to which the reply was 'well it's now 20.53'. I stated that the booking said there was a 15 minute grace period and I had been stuck in traffic during my 2 hours drive, so couldn't help...

“I arrived at the hotel very late night and tired, and I had to wake up early for my 8:00 a.m. flight. While walking barefoot in the room, I felt something sharp under my foot — it was a piece of nail that a previous guest had cut and left on the floor, which clearly hadn’t been cleaned properly. It was obvious the room was not clean, but since I needed to rest, I decided to mention it at the reception before leaving. I even brought the piece of nail and explained what happened at check-out, no...

“Always a friendly welcome. Every effort made to have room ready when I arrived early.”

“Camere un po' vecchie ma se si cerca un punto per lavorare nelle vicinanze è perfetto. Ristorante e colazione ottime.”

“Stayed four nights, but didn’t get around to using the spa unfortunately. The hotel is nice, and made a change from the chain hotels I normally stay in, but it was about the same price at this time, so why not. Reception staff were nice. Chambermaids were polite and helpful.”

“Good food available. Close to downtown.”

“Tutto perfetto!”

“Tutto Ok”

“Dark, dirty hotel with disgusting bathrooms.”