Hotel vicino a Derby Park - Union

“Room was stunning... Relaxing and welcoming”

“Location was decent , check in was seamless , property condition was average”

“Air conditioning was alright beds are firm. Property is kinda ran down we had ants crawling on our windowsill looked like someone had tried to repair sill didn't do a good job. Front desk not very welcoming same person was there in morning still not friendly. Would not stay again. ”

“Dirty”

“watch out for bed bugs, I got bit up terrible”

“El servicio al cliente tenían una computadora que honestamente no funcionaba.”

“Best hotel stay we’ve had in years!”

“Clean room excellent staff great area overall wonderful stay”

“Everything was a mess dirt everywhere no trash can towels were dirty. Bathtub dirty window shaded destroyed stains on walls chairs. Air conditioner in pieces. And the best part roaches and left with bed bug bites”

“Room was very clean & spacious. Nice bed, good amenities, good Wifi. Staff was professional & friendly.”

“The room smelt like incense were burned 24/7. Every towel I received had nasty stains on them. The bathroom shower was dirty, with hairs that did not belong to me. 3 of the 4 pillow cases were stained or dirty as well as the top blanket. The floor definitely had not been mopped or swept. When the cleaning person came, the took the trash and replaced the towels with more dirty/stained towels. Lastly, there was blood splatter in the ceiling in the restroom.”

“Roach infested ”

“Our room was ok. I am not sure how it has such a high rating on here though. The pool needed resealed or repainted on the bottom. We were told the bar would be open until 10, we got back from dinner at 830 and wanted to have a drink before bed but they had shut down already (this was on a Saturday night). The room had some spots that needed fixed or just cleaned better. The beds were clean, no bugs, staff was courteous, and decent parking area. It was an ok stay for 1 night but I dont think I...

“The front desk staff(Zarah) went above and beyond her job description as she provided first-aid to my husband who took a fall in the parking lot. She cleaned and bandaged his knees. She also accompanied us to our room and got a bucket of ice for us. There were also 2 angels in the parking lot who helped us greatly. ”

“Room was clean but since there was a floor by floor remodel going on things were out of sorts. Breakfast was lacking and seemed to be cooked in a maintenance room connected to the dining room. Staff was more than friendly and helpful. My room had many small things that still had to be accomplished in order to be considered remodeled, a little unprofessional. Please check the bathroom fans to make sure they are working, mine wasn't so it steamed up the entire room.”

“Perfect hotel for my purposes. Only 15 minutes from Cincinnati.”

“Everything about this hotel was amazing! 5/5 would go back in a heart beat!”