Hotel vicino a Desert Ridge Marketplace - Phoenix

“Recent remodel but details left undone. No ledge in the shower. No toilet paper holder. No closet rod. Close but no cigar.”

“Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...

“The halls were dark and stark like walking into a mortuary. ”

“Very large clean rooms”

“Comfortable rooms. Good location very helpful staff. Average breakfast ”

“Great breakfast and clean”

“The hotel was good - convenient location for golfers. Food and service at the restaurant were great. Hotel & restaurant staff friendly & professional. Only complaint paid extra for a room with a patio - not worth it. Views if a construction site & eye level with the adjacent street. Terrible design. ”

“Rooms were great and grounds were gorgeous! We loved the turndown service and the cleaners did an amazing job daily, the only negative with the room was the intensity of the doors closing…we could constantly hear doors slamming. The staff was so helpful. The pools were great and the restraints were wonderful too. We had an amazing server for breakfast each day at Ironwood and had a wonderful time at Bourbon Steak with Devin as our server. The only disappointing part was the spa and fitness...

“The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or...

“We enjoyed our stay. Disappointed the splash area slide was broken and closed with caution tape but enjoyed all the other amenities.”

“Just average in terms of quality. We had issues with the shower working properly. It would seem poor maintenance standards. The shower head was extremely low pressure and to regulate water temperature took an engineering degree. ”

“Great, comfortable, clean ans close to everything ”

“All very good - the gentleman at the front desk (day shift) is a star - super helpful and just the right amount of friendly combined with professional. Breakfast exceptional. Didn’t use pool - but saw many others using it. Overall for us felt a bit overpriced - but appreciated it nonetheless”

“I want to mention Adrienne specifically. She was great and super helpful to us during the entire staycation.”

“Mancanza sala dedicata alla colazione colazione scarsa”

“The bed was very comfortable, but I was on the side next to the road and the window doesn’t seal well at all. The road noise is so loud, the first night I kept checking to see if the window was somehow open. The room was pretty clean and everyone was friendly and helpful. The only reason why I didn’t give the staff full stars is because of housekeeping. For some reason every day they would come in while I was gone and do nothing but take the towels I had been using even if they were hung up for...

“Very clean rooms with a nice view of the country club and palm trees. Area is nice with a lot restaurant to dine in or grab a cocktail. The hotel also has a bar passing the lobby and pool. Receptionist was very helpful and polite.”

“Floors in room were very dirty. Asked about it said they used a mop. Actually they use a swifter. ”

“I don't recommend it.”

“Generally good ”