Hotel a Erwin

“Clean room ”

“The staff were kind, but the room was unclean. ”

“It was a very smooth and easy stay”

“New property. Plenty of parking. Staff was very welcoming, friendly, and helpful. No lobby restrooms or ice machines on the property. For a new property, I wish the walls would have been more insulated for sound. Could hear noise from other rooms easily. ”

“Room was clean and didn’t feel cramped. My spouse didn’t get to enjoy the free breakfast which was a reason for choosing this hotel so that he could eat before work. For some reason there was a delay and he had to leave for work before they opened it up.”

“Clean room”

“Rooms were clean, staff very helpful, stay here often.”

“I was really disappointed, as I’ve stayed at this location before and for the price it was great. The hotel now has long term guests/residents (???), who apparently believe they own the place. Very loud at all hours, talking loudly, yelling down the hallway, slamming doors, dogs barking repeatedly. All until well after 1am on a work night. The hotel Is run-down but clean. Location was easy to get in/out. But even with sleeping pills, I was woken up several times per night. The long term renters...

“Such a GREAT family owned motel! Extremely clean, quiet, and cozy! Lovey friendly staff. I will definitely be staying here again!”

“The room was clean and the staff was friendly ”

“Nice place”

“Breakfast options were varied and well stocked.”

“Yes / best ever ”

“Great hotel. Clean room and very nice employees ”

“Parking away from hotel, making luggage transport difficult. Given third floor room requiring elderly to climb two flights of stairs.”

“Very clean and spacious room! Breakfast was great.”

“Clean room, quiet”

“Clean room, staff was very helpful, staff was friendly, gym well equipped and the laundry service was excellent. Breakfast and the hostess were amazing. ”

“The room was relatively clean. I noticed some flood damage in the bathroom. Our stay in the area revolved around visiting family and having a place to rest at night. We have stayed at a different Tennessee Americourt in Mountain City . They are similar. Essentially it is an adequate place to stay . Parking is no problem. Other patrons tended to smoke near the entrances causing a smoke smell to draw into the building. Pets are allowed, we don’t bring pets but fortunately the pets were quiet but...

“Gone downhill. Room wasn't even fully clean. Bed sheets were not changed. We stay here often but they just lost our business ”