Hotel a Estate Great Cinnamon Bay

“When booking on Expedia your room is booked as an average stay. This means you cannot upgrade or change your room. Room 308 was clean. However, it had a strong musty, cat urine smell. We did not complain, we just went and bought lysol and sprayed every day. We were on the bottom floor and could not change the room. But now we know the room types Expedia will give with their so called package deals.”

“The room was terrible , there wasn’t any water in the hotel and the roof was leaking.”

“Pools are beautiful, rooms are looking a bit dated. Staff lacks in customer service mentality.”

“Room and beach were great. The restaurants missed the mark.”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“The hotel was itimate and eclectic, with a great little pool for cooling off with water views, the small but great restaurant and breakfast area also had beautiful water views, giving a lovely charm to the entire stay. Room was clean and well airconditioned”

“I didn't use the gym but look inside,looks clean ”

“Clean”

“Very Basic”

“The front desk staff on check in tried to charge us when we had bought a package through Expedia. She was not kind our compassionate nor did she foster any connection to us at check in. We alerted the front desk about fecal material in the pool and on the pool deck. The poop on the pool deck could be clearly seen from our hotel window and in spite of alerting the front desk staff both by phone and direct conversation at front desk it remained on pool deck until our check out. Our room did not...

“Quiet and comfortable. Very close to Megan's Bay”

“Beautiful property, spacious rooms and very helpful staff. Highly recommend.”

“Tutto sommato e' stata una buona esperienza. L'hotel si trova in una baia molto bella ma comunque un po' distante dall'aeroporto e dal centro. Il ristorante e le attrazioni del ressort sono un po' care, comunque grazie alla cucina presente nelle camere e' possibile comprare da mangiare nei negozi e cucinare proprio conto risparmiando un sacco di soldi. I negozi non sono vicinissimi ma sono comunque raggiungibili con taxi. Il sistema di trasporto pubblico SAFARI e' buono ed economico, (si paga 1$...

“The location was great and the view of the ocean from the balcony was awesome.”

“Wonderful property with amazing views, cute rooms, pool and very friendly and helpful hosts. Walkable to the Ferry Terminal and 5 minutes in taxi to airport. Perfect for a long stay or just to add on the beginning and end of a BVI charter week”

“Staff was very kind. Upon arrival, there was no power. After waiting an hour the power was on the duration of my stay. There are some improvements needed on the grounds. It seems to be very outdated and old. Overall, I had a decent stay, and the view was spectacular. ”

“The owners are very helpful and super friendly. The courtyard garden is a great place to view birds and anoles. The view from the pool deck is beautiful.”

“Overall loved the location and amenities. Staff was also great. Only issue in our room is it needs a bed/mattress replacement. I felt like I was laying on different levels of plywood. Caused some back discomfort. ”