Hotel a Estate Hermitage

“Customer Service was horrific.”

“I really love this hotel, everyone is super nice and helpful”

“Ideal location.”

“Obvious mold on the walls, bathroom exhaust did not work. No restaurant open on-site and the pool was barely operable. We couldn’t use the pool. We spent most of our time across the bay at Emerald resort. The only problem to the hotel was the proximity to the airport.”

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“The pool bar and penthouse had amazing views!”

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“The room & facility was great but the hosts were absolutely amazing! Highly recommend ”

“Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.”

“Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!”

“Struttura vecchia e tenuta male. Il personale odia il proprio lavoro, é arrogante, svogliato, lento, inefficiente, disinteressato e a tratti ostile. Not my problem é la frase più usata”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“Buenos”

“great location. eat at smoking rooster right across the street”

“I’m saddened to write about this terrible experience with the Landmark Apartments. The communication with the host is terrible! I tried to reach them a week before the trip, a couple of days before the trip and then when I arrived in St Thomas. I finally got in touch with Ronita as we were pulling up to the apartments. We were early and that’s when she told us about an early check in fee. Then the apartment was very dusty. The floors, the furniture, the fixtures everything. We were told that...

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”