Esterni

Recensioni per Greenbank Hotel

4 out of 5
Greenbank Hotel
Harbour side, Falmouth, England

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 576 su 872 recensioni" "
Valutazione di 8 - Buono. 228 su 872 recensioni" "
Valutazione di 6 - Soddisfacente. 49 su 872 recensioni" "
Valutazione di 4 - Scarso. 15 su 872 recensioni" "
Valutazione di 2 - Terribile. 4 su 872 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Catriona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful stay. Super clean room and bathroom. Nice staff.
Soggiorno di 3 notti a dicembre 2023
Risposta di Fi, il giorno 28 dic 2023
Dear Catriona, Thank you for taking the time to provide feedback following your recent wonderful stay, I really appreciate it. I’m delighted that all aspects of your visit - including your super clean room and bathroom were positive and enjoyable.On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future.Kind Regards, Fi, Guest Relations Manager

8/10 Buono

FRANCO

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Hotel storico, il suo pregio e il suo difetto
L'hotel è antico, in posizione stupenda direttamente sulla baia. Alto livello per ristorante e colazione, all'altezza delle 4 stelle. Meno per il comfort generale. Ci si muove in corridoi bui, stretti e un po' sporchi, con frequenti gradini per superare i diversi dislivelli. Ci sono 2 ascensori non proprio moderni, che comunque non consentono di sueprare tutti i dislivelli presenti; scomodo con bagali pesanti. Possibilità di parcheggio riservato molto comodo. Personale gentile ed efficiente.
Soggiorno di 1 notte ad aprile 2023
Risposta di Fi, il giorno 18 apr 2023
Dear Franco, Many thanks for taking the time to review your recent stay with us. I'm delighted that you enjoyed our enviable position nestled against Falmouth harbour, and experienced a high standard of food during your visit. The hotel dates from 1640, we are steeped in historical features, meandering corridors and original staircases. All of which are a sign of our characterful heritage. Sorry if this proved problematic during your stay.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

8/10 Buono

Trevor

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel excellent service
Soggiorno di 3 notti a marzo 2024
Risposta di Fi, il giorno 18 mar 2024
Dear Trevor,Thank you for sharing feedback following your stay. I'm delighted you had a most enjoyable experience, and received excellent service from our team. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

8/10 Buono

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Fi, il giorno 19 mar 2024
Dear Mark, Thank you for taking the time to provide a star rating, it's much appreciated. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Philip

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent stay at ur favourite hotel
Soggiorno di 2 notti a marzo 2024
Risposta di Fi, il giorno 18 mar 2024
Dear Philip, I really appreciate you taking the time to provide a 5-star score following your excellent stay. It's always a pleasure to welcome you back. I really do hope we will be able to welcome you back to the hotel again in the future and that you'll enjoy the hotel for many years to come.Kind regards,Fi, Guest Relations Manager

8/10 Buono

Nigel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were looking for a short break away from the rat race and Greenbank fitted the bill admirably. We had a harbour-view room which was very well appointed and provided plenty to look at despite the weather.
Soggiorno di 2 notti a marzo 2024
Risposta di Fi, il giorno 18 mar 2024
Dear Nigel, Many thanks for taking the time to share feedback following your recent stay. Such feedback as yours is immensely motivational for us all and I will enjoy sharing your comments with all the team – in my experience there is little so motivational as the successful recognition of a job ‘well done’.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Fenton

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and fabulous facilities. Lovely well prepared and presented food. Friendly, helpful and professional staff. Modern room with marvellous views but slightly disappointing dirty windows. Definitely stay again.
Soggiorno di 1 notte a marzo 2024
Risposta di Fi, il giorno 7 mar 2024
Dear Fenton, Many thanks for taking the time to share feedback following your recent say, I really appreciate it.I’m delighted that you received a high standard of service and that all aspects - including our breath-taking view - were entirely positive and enjoyable.On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Jacqui

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Fi, il giorno 29 feb 2024
Dear Jacqui, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Fi, il giorno 21 feb 2024
Dear Peter, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fabulous views of the Marina
Soggiorno di 2 notti a febbraio 2024
Risposta di Fi, il giorno 20 feb 2024
Dear Deborah, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you enjoyed our fabulous location, the view is a great asset and we just try our best to do justice to it.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

james

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are brilliant, nothing is too much trouble. The views of the bay offer endless visual entertainment. The food was outstanding, especially the Valentines menu.
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 19 feb 2024
Dear James, Many thanks for taking the time to provide feedback following your recent stay. We take great pride in providing high levels of service and in creating an environment of genuine hospitality that is welcoming and accommodating to all our guests. It is especially pleasing to hear that the team was able to make such a positive impact on your stay. On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Alexa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel in a stunning location. Very friendly and helpful staff. Will definately be back.
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 19 feb 2024
Dear Alexa, I really appreciate you taking the time to provide a 5-star score and super comments following your recent visit.Our staff always strive to go above and beyond to make our guests' stay as enjoyable as possible, so it is a pleasure to hear such kind words in your review. Lastly, I am delighted that you would happily return to us, and I hope that you will - it would be our pleasure to welcome you back again.Kind regards,Fi, Guest Relations Manager

8/10 Buono

Spencer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had wonderful night stay and excellent food , great service lovely atmosphere Little disappointed in the door key didn’t work several times having to walk back from end of the hotel hotel porter managed to get us to our room apart from that great reception and warm welcome- Food was very good and would definitely recommend eating here Only grip is the parking on the roads if spaces are full check before leaving bit of dangerous road outside
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 19 feb 2024
Dear Spencer,I really appreciate you taking the time to provide feedback following your recent visit. I'm thrilled you enjoyed a wonderful nights stay and appreciated excellent food and experienced a high standard of service from our team. My apologies for the issue encountered with your door key-card. We have recently installed a new system, the fault has been reported and a fix implemented. Sorry for the inconvenience this caused. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding room! Lovely staff, excellent ambience. Thank you!
Soggiorno di 2 notti a febbraio 2024
Risposta di Fi, il giorno 12 feb 2024
Dear Stephen, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you appreciated your outstanding room and the service provided by our lovely team. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Colin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 13 feb 2024
Dear Colin, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

8/10 Buono

Laura

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Helpful staff and facilities in the room (drinks, fridge, robes) were excellent. Staff helpful and the area the hotel is based is excellent. The underground parking was an added bonus.
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 12 feb 2024
Dear Laura, Many thanks for taking the time to provide feedback following your recent stay. I’m delighted that you received a high standard of service and that all aspects - including our breath-taking location - were entirely positive and enjoyable.On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

MYRA

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just a beautiful, comfortable hotel with fabulous views and friendly, helpful staff.
Soggiorno di 2 notti a febbraio 2024
Risposta di Fi, il giorno 8 feb 2024
Dear Myra, Many thanks for taking the time to provide feedback following your recent stay. I’m delighted that you received a high standard of service and that all aspects - including our breath-taking view - were entirely positive and enjoyable.On behalf of us all, our genuine thanks and we sincerely hope to see you again in the future.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Annette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Fi, il giorno 6 feb 2024
Dear Annette,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such a great experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Ian

Soggiorno di 2 notti a gennaio 2024
Risposta di Fi, il giorno 26 mar 2024
Dear Ian,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Gertie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent stay with the best and most helpful staff. And a beautiful location
Soggiorno di 1 notte a gennaio 2024
Risposta di Fi, il giorno 29 gen 2024
Dear Gertie, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience, and appreciated the high standard of service provided by our team. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Paul

Lovely room and excellent service. Greenbank Hotel also has stunning views across the harbour.
Soggiorno di 1 notte a gennaio 2024
Risposta di Fi, il giorno 19 gen 2024
Dear Paul,Many thanks for taking the time to provide feedback following your recent stay. I’m delighted that you received a high standard of service and that all aspects - including our breath-taking view - were entirely positive and enjoyable.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Fi, il giorno 19 gen 2024
Dear Laura, I really appreciate you taking the time to provide a 5-star score following your recent visit. I'm delighted you had such a great experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A wonderful hotel, very convenient to Falmouth centre, the staff were all brilliant, food and drink was all first class, beautiful room with stunning views, we certainty will return, 10 out of 10.
Soggiorno di 2 notti a gennaio 2024
Risposta di Fi, il giorno 16 gen 2024
Dear Steven,I really appreciate you taking the time to provide a 5-star score and super comments following your recent visit.I’m delighted that you received a high standard of service from our brilliant team and that all aspects - including our breath-taking view and first class food and drinks - were entirely positive and enjoyable.Do come and visit us again in the future, we'd love to welcome you back for more relaxation and enjoyment at The Greenbank.Kind regards,Fi, Guest Relations Manager

8/10 Buono

Ian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great short stay at a great hotel with fantastic views.
Soggiorno di 2 notti a gennaio 2024
Risposta di Fi, il giorno 15 gen 2024
Dear Ian,I really appreciate you taking the time to provide a review following your recent visit.I'm delighted you had a great experience with us and appreciated our unique harbourside location. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

8/10 Buono

Jeremy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in could be earlier
Soggiorno di 1 notte a gennaio 2024
Risposta di Fi, il giorno 12 gen 2024
Dear Jeremy, Thank you for taking the time to provide feedback. I'm sorry for any inconvenience caused by our 3pm check-in. Guest are welcome to arrive earlier, park on-site and enjoy our facilities or explore the cobbled streets of Falmouth. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Leigh-Anne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Fi, il giorno 9 gen 2024
Dear Leigh-Anne,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is centrally located with a beautiful setting. The staff was very friendly and helpful. The only thing that was missing was an exercise room.
Soggiorno di 4 notti a dicembre 2023
Risposta di Fi, il giorno 9 gen 2024
Dear Daniel,I really appreciate you taking the time to share feedback following your stay. I'm delighted that you received a high standard of service from our team. As you found, our unique location perched on Falmouth’s historic waterfront still provides easy access local attractions. Many thanks and do come and visit us again in the future, we'd love to welcome you back for more relaxation and enjoyment at The Greenbank.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

D

Soggiorno di 1 notte a dicembre 2023
Risposta di Fi, il giorno 28 dic 2023
Dear D,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Feasa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Fi, il giorno 18 dic 2023
Dear Feasa, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Melinda

Viaggio di coppia
Fantastic place to stay. Staff are amazing. Would definitely go back.
Soggiorno di 2 notti a dicembre 2023
Risposta di Fi, il giorno 11 dic 2023
Dear Melinda, I really appreciate you taking the time to provide feedback following your recent visit.I'm delighted you had a fantastic stay and the service provided by our team was amazing. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Susan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel with great views. Very comfortable room. Amazing staff
Soggiorno di 1 notte a dicembre 2023
Risposta di Fi, il giorno 11 dic 2023
Dear Susan, I really appreciate you taking the time to provide a 5-star score and super comments following your recent visit.I'm delighted all aspects of your stay were positive and enjoyable. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Jodie

Soggiorno di 1 notte a dicembre 2023
Risposta di Fi, il giorno 6 dic 2023
Dear Jodie, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely refurbished room, fabulous hotel.
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 6 dic 2023
Dear Mark, I'm delighted that you enjoyed your stay and appreciated your room and time spent at our fabulous hotel. I hope you'll consider a future stay, it would be our pleasure to welcome you back. Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property has excellent views over the harbor and is walk-able to the town. The beds are very comfy and delivered a great night sleep after a long day traveling. Great facilities in the room tea, coffee, hot chocolate and home made short bread.
Soggiorno di 3 notti a ottobre 2023
Risposta di Fi, il giorno 24 nov 2023
Dear Julie, Thank you so much for providing your comments following your stay, I am so glad to hear how highly you rated your time with us.I'm delighted that our harbourside location didn't disappoint and offered easy access to the bustling and captivating cobbled streets of the town centre.Thanks again for your feedback – all your comments are greatly appreciated and much valued.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Philip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
brillant
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 20 nov 2023
Dear Philip, I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted that you had such a brilliant experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Debbie

Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 11 dic 2023
Dear Debbie, Thank you for taking the time to leave a review, I really appreciate it and I'm delighted you had an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with great staff and a beautiful location.
Soggiorno di 2 notti a novembre 2023
Risposta di Fi, il giorno 16 nov 2023
Dear Steven, Many thanks for taking the time to share feedback following your recent stay. I’m delighted that you received a high standard of service and that all aspects - including our breath-taking view - were entirely positive and enjoyable.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Katherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing dining, food and wines, dinner and breakfast. Lovely bar area and quality cocktails. All staff extremely friendly and helpful. A great team. Must return!
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 15 nov 2023
Dear Katherine, Many thanks for taking the time to share feedback following your recent stay. I'm delighted that all aspects including the amazing food you experienced, to the friendly and helpful service provided by our dedicated team were all positive and enjoyable. I am delighted that you would happily return to us, and I hope that you will - it would be our pleasure to welcome you back again.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Mr M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 9 nov 2023
Dear Mr M,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Alan, Arbroath

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very polite and welcoming. Would happily stay here again.
Soggiorno di 3 notti a novembre 2023
Risposta di Fi, il giorno 8 nov 2023
Dear Alan, I really appreciate you taking the time to share feedback following your recent visit.I’m very glad to hear that you enjoyed the stay, and I will share your kind comments with the team, there is nothing quite so motivational as the successful recognition of a job ‘well done’!We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 8 nov 2023
Dear TomI really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Oludiran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommended
Amazing, relaxing repeatable experience
Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 7 nov 2023
Dear Oludiran,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you enjoyed an amazing and relaxing experience with us. Thanks for the recommendation and we hope to see you again in the future. Thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Chris

Soggiorno di 1 notte a novembre 2023
Risposta di Fi, il giorno 7 nov 2023
Dear Chris,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you had an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Maggie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful
Soggiorno di 2 notti a ottobre 2023
Risposta di Fi, il giorno 30 ott 2023
Dear Maggie,I really appreciate you taking the time to provide a 5-star score following your recent visit.I'm delighted you enjoyed our beautiful hotel and surroundings.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

David, Northville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient hotel with a fabulous view of the harbor.
Soggiorno di 1 notte a ottobre 2023
Risposta di Fi, il giorno 24 ott 2023
Dear David, I really appreciate you taking the time to provided a 5-star score following your recent visit.I'm delighted you had such an excellent experience and enjoyed our views across Falmouth harbour. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Jane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful bathroom, great drink options included in the room. Huge bed, quiet happy friendly staff. Great location to walk into Falmouth, beautiful views. Room was a little hot
Soggiorno di 2 notti a settembre 2023
Risposta di Fi, il giorno 20 ott 2023
Dear Jane, I really appreciate you taking the time to provided a 5-star score following your recent visit.I'm delighted you had such an great experience, and enjoyed the beautiful bathroom and in-room provisions. Such feedback as yours is immensely motivational for us all and I will enjoy sharing your super comments with all the team – in my experience there is little so motivational as the successful recognition of a job ‘well done’.We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

8/10 Buono

Gemma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2023
Risposta di Fi, il giorno 23 ott 2023
Dear Gemma,I really appreciate you taking the time to provided a score following your recent visit.I'm delighted you had such a great experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Peter

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely lovely hotel with a fabulous position overlooking the harbour. Beautiful dining room and bar. Great room, generously sized and well-equipped. Everything was spotless.
Soggiorno di 1 notte a ottobre 2023
Risposta di Fi, il giorno 20 ott 2023
Dear Peter, Many thanks for taking the time to share feedback following your recent visit, I really appreciate. I'm delighted that all aspects of your stay were positive and enjoyable. Such feedback as yours is immensely motivational for us all and I will enjoy sharing your super comments with all the team – in my experience there is little so motivational as the successful recognition of a job ‘well done’.Do come and visit us again in the future, we'd love to welcome you back for more relaxation and enjoyment at The Greenbank.Kind Regards, Fi, Guest Relations Manager

10/10 Eccellente

Nick

Soggiorno di 1 notte a ottobre 2023
Risposta di Fi, il giorno 17 ott 2023
Dear Nick,I really appreciate you taking the time to provided a 5-star score following your recent visit.I'm delighted you had such an excellent experience. We hope to see you again in the future and thank you for choosing to stay with us. Kind regards,Fi, Guest Relations Manager

10/10 Eccellente

Ed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely location right on the harbor with fabulous views. Friendly staff all around. Highly recommend!
Soggiorno di 3 notti a settembre 2023
Risposta di Fi, il giorno 13 ott 2023
Dear Ed,I really appreciate you taking the time to provided a 5-star score following your recent visit.I’m delighted that you received a high standard of service and that all aspects - including our breath-taking view - were entirely positive and enjoyable.We hope to see you again in the future and thank you for choosing to stay with us and many thanks for the recommendation. Kind regards,Fi, Guest Relations Manager